AI Chatbots Market In-depth Research covering sales outlook, demand forecast & up-to-date key trends
AI Chatbots Market In-depth Research covering sales outlook, demand forecast & up-to-date key trends
The Global AI Chatbots Market investigation report contains Types, Application & all logical and factual briefs about market Overview, CAGR, Production Volume, Sales, Revenue with the regional analysis covers North America, Europe, Asia-Pacific, South America, Middle East & Africa & The top Players like IBM, [24]7.ai, Google, Nuance Communications, AWS, LogMeIn, Inbenta, Kore.ai, Gupshup, AIVO, Yellow Messenger, CogniCor Technologies, Passage AI, Chatfuel, SmartBots.ai
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The global AI Chatbots market is expected to grow at a CAGR of 77.6% during the forecast period.
The global AI Chatbots market is estimated to be about 1746.87 million US dollars in 2020.
The global AI Chatbots market is estimated to reach 17376.2 million USD by 2026.
The global AI Chatbots market is segmented by company, region (country), type and application. Participants, stakeholders, and other readers in the global AI Chatbots market will be able to gain an advantage as they use reports as a powerful resource.
The global AI Chatbots market is segmented by company, region (country), type and application. Participants, stakeholders, and other readers in the global AI Chatbots market will be able to gain an advantage as they use reports as a powerful resource.
AI Chatbots markets by category
Messengers
Web Widgets
Others
AI Chatbots Market by Application (Percentage of Demand)
Large Enterprises
SMEs
Who are the leading companies in AI Chatbots market
IBM
[24]7.ai
Nuance Communications
AWS
LogMeIn
Inbenta
Kore.ai
Gupshup
AIVO
Yellow Messenger
CogniCor Technologies
Passage AI
Chatfuel
SmartBots.ai
AI Chatbots markets by region:
In North America
In Latin America
Europe
The Asia-pacific
Middle East and Africa (MEA)
What are the main countries covered
The United States
Canada
Germany
France
UK
Italy
Russia
China
Japan
Korea
Southeast Asia
India
Australia
Brazil
Mexico
Argentina
Chile
Colombia
Egypt
Saudi Arabia
United Arab Emirates
Nigeria
South Africa
Which is the most profitable market
Among regions, North America/Europe/Asia Pacific accounted for the largest share of global personalized beauty equipment as rising consumer incomes led to increased spending at AI Chatbots.
What methodology did you follow in your research
This study was conducted by our expert analysts through a combination of primary and secondary studies. The methodology we follow includes a demand-side assessment of the market and triangulation of this through supply-side analysis. The methodology is based on the use of standard market structures, methods, and definitions.
Who were the primary study respondents
We talk to stakeholders across the spectrum. Including C-level executives, distributors, product manufacturers, industry experts, etc.
What are the sources of secondary research
We conduct extensive secondary studies using proprietary databases, paid databases, and information available in the public domain. We refer to industry associations, company press releases, annual reports, investor presentations and research papers.
1. Introduction
1.1 Definition of the Market
1.2 Research Purpose
1.3 Scope of the Study
1.4 Stakeholders
1.5 Geography Coverage
1.6 Currency Under Consideration
1.7 Consumption Units
1.8 Review Cycle
2 Global Market Overview
2.1 Global AI Chatbots Market Size and Growth Forecast 2014-2026
2.2 Global AI Chatbots Market Size by Region 2014-2026
2.3 AI Chatbots Gross Margin in Different Region 2014-2021
2.4 Global AI Chatbots Market by Major Companies
2.1 Global AI Chatbots Revenue and Market Share by Vendors (2016-2021)
2.2 Global AI Chatbots Industry Concentration Ratio (CR5 and HHI)
2.3 Top 5 AI Chatbots Vendors Market Share
2.4 Top 10 AI Chatbots Vendors Market Share
3 Global AI Chatbots Market by Type
3.1 Global AI Chatbots Market Size and Growth Rate Segment by Types from 2014-2021
3.2 Brief Introduction of Different Types3.2.1 Messengers
3.2.2 Web Widgets
3.2.3 Others
4 Global AI Chatbots Market by Application
4.1 Global AI Chatbots Market Size and Growth Rate Segment by Applications from 2014-2021
4.2 Brief Introduction of Different Applications4.2.1 Large Enterprises
4.2.2 SMEs
5 North America AI Chatbots Market Value and Segmentation (by Type, Application, Countries and Participants)
5.1 North America AI Chatbots Value ($) from 2014-2021
5.2 North America AI Chatbots Market Value ($) and Growth (%) by Type from 2014-2021
5.3 North America AI Chatbots Market Value ($) and Growth (%) by Application from 2014-2021
5.4 North America AI Chatbots Market Value ($) and Growth (%) by Countries from 2014-2021
5.4.1 The United States
5.4.2 Canada
5.5 Top North America AI Chatbots Participants Value ($) and Market Share (%) in 2020
6 Europe AI Chatbots Market Value and Segmentation (by Type, Application, Countries and Participants)
6.1 Europe AI Chatbots Value ($) from 2014-2021
6.2 Europe AI Chatbots Market Value ($) and Growth (%) by Type from 2014-2021
6.3 Europe AI Chatbots Market Value ($) and Growth (%) by Application from 2014-2021
6.4 Europe AI Chatbots Market Value ($) and Growth (%) by Countries from 2014-2021
6.4.1 Germany
6.4.2 France
6.4.3 UK
6.4.4 Italy
6.4.5 Russia
…
6.5 Top Europe AI Chatbots Participants Value ($) and Market Share (%) in 2020
7 Asia-Pacific AI Chatbots Market Value and Segmentation (by Type, Application, Countries and Participants)
7.1 Asia-Pacific AI Chatbots Value ($) from 2014-2021
7.2 Asia-Pacific AI Chatbots Market Value ($) and Growth (%) by Type from 2014-2021
7.3 Asia-Pacific AI Chatbots Market Value ($) and Growth (%) by Application from 2014-2021
7.4 Asia-Pacific AI Chatbots Market Value ($) and Growth (%) by Countries from 2014-2021
7.4.1 China
7.4.2 Japan
7.4.3 Korea
7.4.4 Southeast Asia
7.4.5 India
7.4.6 Australia
…
7.5 Top Asia-Pacific AI Chatbots Participants Value ($) and Market Share (%) in 2020
8 Latin America AI Chatbots Market Value and Segmentation (by Type, Application, Countries and Participants)
8.1 Latin America AI Chatbots Value ($) from 2014-2021
8.2 Latin America AI Chatbots Market Value ($) and Growth (%) by Type from 2014-2021
8.3 Latin America AI Chatbots Market Value ($) and Growth (%) by Application from 2014-2021
8.4 Latin America AI Chatbots Market Value ($) and Growth (%) by Countries from 2014-2021
8.4.1 Brazil
8.4.2 Mexico
8.4.3 Argentina
8.4.4 Chile
8.4.5 Colombia
…
8.5 Top Latin America AI Chatbots Participants Value ($) and Market Share (%) in 2020
9 Middle East & Africa AI Chatbots Market Value and Segmentation (by Type, Application, Countries and Participants)
9.1 Middle East & Africa AI Chatbots Value ($) from 2014-2021
9.2 Middle East & Africa AI Chatbots Market Value ($) and Growth (%) by Type from 2014-2021
9.3 Middle East & Africa AI Chatbots Market Value ($) and Growth (%) by Application from 2014-2021
9.4 Middle East & Africa AI Chatbots Market Value ($) and Growth (%) by Countries from 2014-2021
9.4.1 Egypt
9.4.2 Saudi Arabia
9.4.3 United Arab Emirates
9.4.4 Nigeria
9.4.5 South Africa
…
9.5 Top Middle East & Africa AI Chatbots Participants Value ($) and Market Share (%) in 2020
10. Global Level Competitive Intelligence – Company Profiles10.1 IBM
10.1.1 IBM Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.1.2 IBM Value, Gross and Growth Rate from 2014-2021
10.2 [24]7.ai
10.2.1 [24]7.ai Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.2.2 [24]7.ai Value, Gross and Growth Rate from 2014-2021
10.3 Google
10.3.1 Google Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.3.2 Google Value, Gross and Growth Rate from 2014-2021
10.4 Nuance Communications
10.4.1 Nuance Communications Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.4.2 Nuance Communications Value, Gross and Growth Rate from 2014-2021
10.5 AWS
10.5.1 AWS Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.5.2 AWS Value, Gross and Growth Rate from 2014-2021
10.6 LogMeIn
10.6.1 LogMeIn Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.6.2 LogMeIn Value, Gross and Growth Rate from 2014-2021
10.7 Inbenta
10.7.1 Inbenta Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.7.2 Inbenta Value, Gross and Growth Rate from 2014-2021
10.8 Kore.ai
10.8.1 Kore.ai Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.8.2 Kore.ai Value, Gross and Growth Rate from 2014-2021
10.9 Gupshup
10.9.1 Gupshup Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.9.2 Gupshup Value, Gross and Growth Rate from 2014-2021
10.10 AIVO
10.10.1 AIVO Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.10.2 AIVO Value, Gross and Growth Rate from 2014-2021
10.11 Yellow Messenger
10.11.1 Yellow Messenger Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.11.2 Yellow Messenger Value, Gross and Growth Rate from 2014-2021
10.12 CogniCor Technologies
10.12.1 CogniCor Technologies Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.12.2 CogniCor Technologies Value, Gross and Growth Rate from 2014-2021
10.13 Passage AI
10.13.1 Passage AI Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.13.2 Passage AI Value, Gross and Growth Rate from 2014-2021
10.14 Chatfuel
10.14.1 Chatfuel Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.14.2 Chatfuel Value, Gross and Growth Rate from 2014-2021
10.15 SmartBots.ai
10.15.1 SmartBots.ai Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
10.15.2 SmartBots.ai Value, Gross and Growth Rate from 2014-2021
11. Market Dynamics
11.1 Driving Factors
11.1.1 Rising Demand in one or More of the Following Regions: North America, Europe, Asia-Pacific, Latin America, Middle East & Africa
11.1.2 Increasing Use of AI Chatbots by Different End-User/Applications
11.2 Restraints and Challenges in the Market
11.3 Opportunities
12. Future Forecast of Global AI Chatbots Market from 2021-2026
12.1 Future Forecast of Global AI Chatbots Market from 2021-2026 Segment by Regions
12.2 Future Forecast of Global AI Chatbots Market from 2021-2026 Segment by Type
12.3 Future Forecast of Global AI Chatbots Market from 2021-2026 Segment by Application
13. Investment Analysis
13.1 Fundamental Analysis (Porter's Five Forces Analysis)
13.2 Technical Preparation Analysis
13.3 Risk Evaluating Analysis
13.4 Estimated Investment Pay-Back Period
14 Research Methodology
14.1 Research Data
14.1.1 Secondary Data
14.1.2 Primary Data
14.2 Market Size Estimation
14.2.1 Bottom-Up Approach
14.2.2 Top-Down Approach (Involves time, Space, and Persons)
14.3 Data Triangulation
14.4 Assumptions
14.5 Hypothesis of this Research, Clear, specific, and testable statement of this research
14.6 Limitations of Our Study
14.7 Scene Based Modeling
14.8 Covid-19 Impact/Evaluation
15 Disclaimer
Table Key Data Covered
Table Key Data Parameter
Figure Global AI Chatbots Market Size and Growth Forecast 2014-2026
Table Global AI Chatbots Market Size ($) by Region 2014-2026
Table AI Chatbots Gross Margin in Different Region 2014-2021
Table Global AI Chatbots Market Size ($) and Growth Rate Segment by Types from 2014-2021Figure Messengers of AI Chatbots
Figure Web Widgets of AI Chatbots
Figure Others of AI Chatbots
Table Global AI Chatbots Market Size ($) and Growth Rate Segment by Applications from 2014-2021
Figure Large Enterprises of AI Chatbots
Figure SMEs of AI Chatbots
Figure North America AI Chatbots Value ($) and Growth Rate from 2014-2021
Table North America AI Chatbots Value ($) and Growth (%) by Type from 2014-2021
Table North America AI Chatbots Value ($) and Growth (%) by Application from 2014-2021
Table Top North America AI Chatbots Participants Value ($) and Market Share (%) in 2020
Figure Europe AI Chatbots Value ($) and Growth Rate from 2014-2021
Table Europe AI Chatbots Value ($) and Growth (%) by Type from 2014-2021
Table Europe AI Chatbots Value ($) and Growth (%) by Application from 2014-2021
Table Top Europe AI Chatbots Participants Value ($) and Market Share (%) in 2020
Figure Asia-Pacific AI Chatbots Value ($) and Growth Rate from 2014-2021
Table Asia-Pacific AI Chatbots Value ($) and Growth (%) by Type from 2014-2021
Table Asia-Pacific AI Chatbots Value ($) and Growth (%) by Application from 2014-2021
Table Top Asia-Pacific AI Chatbots Participants Value ($) and Market Share (%) in 2020
Figure Latin America AI Chatbots Value ($) and Growth Rate from 2014-2021
Table Latin America AI Chatbots Value ($) and Growth (%) by Type from 2014-2021
Table Latin America AI Chatbots Value ($) and Growth (%) by Application from 2014-2021
Table Top Latin America AI Chatbots Participants Value ($) and Market Share (%) in 2020
Figure Middle East & Africa AI Chatbots Value ($) and Growth Rate from 2014-2021
Table Middle East & Africa AI Chatbots Value ($) and Growth (%) by Type from 2014-2021
Table Middle East & Africa AI Chatbots Value ($) and Growth (%) by Application from 2014-2021
Table Top Middle East & Africa AI Chatbots Participants Value ($) and Market Share (%) in 2020Table IBM Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure IBM Value, Gross and Growth Rate from 2014-2021
Figure IBM Gross Margin from 2014-2021
Table [24]7.ai Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure [24]7.ai Value, Gross and Growth Rate from 2014-2021
Figure [24]7.ai Gross Margin from 2014-2021
Table Google Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure Google Value, Gross and Growth Rate from 2014-2021
Figure Google Gross Margin from 2014-2021
Table Nuance Communications Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure Nuance Communications Value, Gross and Growth Rate from 2014-2021
Figure Nuance Communications Gross Margin from 2014-2021
Table AWS Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure AWS Value, Gross and Growth Rate from 2014-2021
Figure AWS Gross Margin from 2014-2021
Table LogMeIn Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure LogMeIn Value, Gross and Growth Rate from 2014-2021
Figure LogMeIn Gross Margin from 2014-2021
Table Inbenta Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure Inbenta Value, Gross and Growth Rate from 2014-2021
Figure Inbenta Gross Margin from 2014-2021
Table Kore.ai Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure Kore.ai Value, Gross and Growth Rate from 2014-2021
Figure Kore.ai Gross Margin from 2014-2021
Table Gupshup Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure Gupshup Value, Gross and Growth Rate from 2014-2021
Figure Gupshup Gross Margin from 2014-2021
Table AIVO Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure AIVO Value, Gross and Growth Rate from 2014-2021
Figure AIVO Gross Margin from 2014-2021
Table Yellow Messenger Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure Yellow Messenger Value, Gross and Growth Rate from 2014-2021
Figure Yellow Messenger Gross Margin from 2014-2021
Table CogniCor Technologies Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure CogniCor Technologies Value, Gross and Growth Rate from 2014-2021
Figure CogniCor Technologies Gross Margin from 2014-2021
Table Passage AI Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure Passage AI Value, Gross and Growth Rate from 2014-2021
Figure Passage AI Gross Margin from 2014-2021
Table Chatfuel Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure Chatfuel Value, Gross and Growth Rate from 2014-2021
Figure Chatfuel Gross Margin from 2014-2021
Table SmartBots.ai Company Profile (Major Business, Plants Distribution, Sales Region, Contact Information)
Figure SmartBots.ai Value, Gross and Growth Rate from 2014-2021
Figure SmartBots.ai Gross Margin from 2014-2021
Table Driving Factors for this Market (North America, Europe, Asia-Pacific, Latin America, Middle East & Africa)
Table Global AI Chatbots Value ($) and Growth Rate Forecast by Regions (2021-2026)
Table Global AI Chatbots Production and Growth Rate Forecast by Types (2021-2026)
Table Global AI Chatbots Value and Growth Rate Forecast by End-User/Applications (2021-2026)
Table Key Data from Secondary Sources
Table Key Data Parameter
Figure Market Size Estimation by End-Use Industry
Figure Market: Data Triangulation
Figure Market Size Estimation: Top-Down Approach
Research Methodology:
AI Chatbots Market Size Estimation
To estimate market size and trends, we use a combination of top-down and bottom-up methods. This allows us to evaluate the market from various perspectives—by company, region, product type, and end users.
Our estimates are based on actual sales data, excluding any discounts. Segment breakdowns and market shares are calculated using weighted averages based on usage rates and average prices. Regional insights are determined by how widely a product or service is adopted in each area.
Key companies are identified through secondary sources like industry reports and company filings. We then verify revenue estimates and other key data points through primary research, including interviews with industry experts, company executives, and decision-makers.
We take into account all relevant factors that could influence the market and validate our findings with real-world input. Our final insights combine both qualitative and quantitative data to provide a well-rounded view. Please note, these estimates do not account for unexpected changes such as inflation, economic downturns, or policy shifts.
Data Source
Secondary Sources
This study draws on a wide range of secondary sources, including press releases, annual reports, non-profit organizations, industry associations, government agencies, and customs data. We also referred to reputable databases and directories such as Bloomberg, Wind Info, Hoovers, Factiva, Trading Economics, Statista, and others. Additional references include investor presentations, company filings (e.g., SEC), economic data, and documents from regulatory and industry bodies.
These sources were used to gather technical and market-focused insights, identify key players, analyze market segmentation and classification, and track major trends and developments across industries.
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Primary Sources
As part of our primary research, we interviewed a variety of stakeholders from both the supply and demand sides to gather valuable qualitative and quantitative insights.
On the supply side, we spoke with product manufacturers, competitors, industry experts, research institutions, distributors, traders, and raw material suppliers. On the demand side, we engaged with business leaders, marketing and sales heads, technology and innovation directors, supply chain executives, and end users across key organizations.
These conversations helped us better understand market segmentation, pricing, applications, leading players, supply chains, demand trends, industry outlook, and key market dynamics—including risks, opportunities, barriers, and strategic developments.
Key Data Information from Primary Sources
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