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Voice over Internet Protocol (VoIP), also called IP telephony, is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network(PSTN), also known as plain old telephone service (POTS).
The latest research study released by Market IntelliX evaluates market size and forecasts of Voice Over Internet Protocol in Global, including the following market information:
Global Voice Over Internet Protocol Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Voice Over Internet Protocol market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
International VoIP Calls Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Voice Over Internet Protocol include Alcatel Lucent, AT&T, Cisco, Citrix, Deutsche Telekom, Ribbon Communication, Google, Huawei and Microsoft, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MI has surveyed the Voice Over Internet Protocol companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Market Segmentations:
Global Voice Over Internet Protocol Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Voice Over Internet Protocol Market Segment Percentages, by Type, 2021 (%)
International VoIP Calls
Domestic VoIP Calls
Global Voice Over Internet Protocol Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Voice Over Internet Protocol Market Segment Percentages, by Application, 2021 (%)
Personal Users
SMBs
Large Enterprises
Global Voice Over Internet Protocol Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Voice Over Internet Protocol Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Voice Over Internet Protocol revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Voice Over Internet Protocol revenues share in global market, 2021 (%)
The report presents profiles of competitors in the market, Some of the prominent key players covered:
Alcatel Lucent
AT&T
Cisco
Citrix
Deutsche Telekom
Ribbon Communication
Huawei
Microsoft
Orange
Telenor
ZTE
Nextiva
RingCentral
Verizon
Vonage
8x8
Avaya
Mitel
Jive Communication
Key Takeaways from this Report
Evaluate market potential through analyzing growth rates (CAGR %), Volume (Units) and Value ($M) data given at country level – for product types, end use applications and by different industry verticals.
Understand the different dynamics influencing the market – key driving factors, challenges and hidden opportunities.
Get in-depth insights on your competitor performance – market shares, strategies, financial benchmarking, product benchmarking, SWOT and more.
Analyze the sales and distribution channels across key geographies to improve top-line revenues.
Understand the industry supply chain with a deep-dive on the value augmentation at each step, in order to optimize value and bring efficiencies in your processes.
Get a quick outlook on the market entropy – M&A’s, deals, partnerships, product launches of all key players for the past 4 years.
Evaluate the supply-demand gaps, import-export statistics and regulatory landscape for more than top 20 countries globally for the market.
1 Introduction to Research & Analysis Reports
1.1 Voice Over Internet Protocol Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Voice Over Internet Protocol Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Voice Over Internet Protocol Overall Market Size
2.1 Global Voice Over Internet Protocol Market Size: 2021 VS 2028
2.2 Global Voice Over Internet Protocol Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Voice Over Internet Protocol Players in Global Market
3.2 Top Global Voice Over Internet Protocol Companies Ranked by Revenue
3.3 Global Voice Over Internet Protocol Revenue by Companies
3.4 Top 3 and Top 5 Voice Over Internet Protocol Companies in Global Market, by Revenue in 2021
3.5 Global Companies Voice Over Internet Protocol Product Type
3.6 Tier 1, Tier 2 and Tier 3 Voice Over Internet Protocol Players in Global Market
3.6.1 List of Global Tier 1 Voice Over Internet Protocol Companies
3.6.2 List of Global Tier 2 and Tier 3 Voice Over Internet Protocol Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Voice Over Internet Protocol Market Size Markets, 2021 & 2028
4.1.2 International VoIP Calls
4.1.3 Domestic VoIP Calls
4.2 By Type - Global Voice Over Internet Protocol Revenue & Forecasts
4.2.1 By Type - Global Voice Over Internet Protocol Revenue, 2017-2022
4.2.2 By Type - Global Voice Over Internet Protocol Revenue, 2023-2028
4.2.3 By Type - Global Voice Over Internet Protocol Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Voice Over Internet Protocol Market Size, 2021 & 2028
5.1.2 Personal Users
5.1.3 SMBs
5.1.4 Large Enterprises
5.2 By Application - Global Voice Over Internet Protocol Revenue & Forecasts
5.2.1 By Application - Global Voice Over Internet Protocol Revenue, 2017-2022
5.2.2 By Application - Global Voice Over Internet Protocol Revenue, 2023-2028
5.2.3 By Application - Global Voice Over Internet Protocol Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Voice Over Internet Protocol Market Size, 2021 & 2028
6.2 By Region - Global Voice Over Internet Protocol Revenue & Forecasts
6.2.1 By Region - Global Voice Over Internet Protocol Revenue, 2017-2022
6.2.2 By Region - Global Voice Over Internet Protocol Revenue, 2023-2028
6.2.3 By Region - Global Voice Over Internet Protocol Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Voice Over Internet Protocol Revenue, 2017-2028
6.3.2 US Voice Over Internet Protocol Market Size, 2017-2028
6.3.3 Canada Voice Over Internet Protocol Market Size, 2017-2028
6.3.4 Mexico Voice Over Internet Protocol Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Voice Over Internet Protocol Revenue, 2017-2028
6.4.2 Germany Voice Over Internet Protocol Market Size, 2017-2028
6.4.3 France Voice Over Internet Protocol Market Size, 2017-2028
6.4.4 U.K. Voice Over Internet Protocol Market Size, 2017-2028
6.4.5 Italy Voice Over Internet Protocol Market Size, 2017-2028
6.4.6 Russia Voice Over Internet Protocol Market Size, 2017-2028
6.4.7 Nordic Countries Voice Over Internet Protocol Market Size, 2017-2028
6.4.8 Benelux Voice Over Internet Protocol Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Voice Over Internet Protocol Revenue, 2017-2028
6.5.2 China Voice Over Internet Protocol Market Size, 2017-2028
6.5.3 Japan Voice Over Internet Protocol Market Size, 2017-2028
6.5.4 South Korea Voice Over Internet Protocol Market Size, 2017-2028
6.5.5 Southeast Asia Voice Over Internet Protocol Market Size, 2017-2028
6.5.6 India Voice Over Internet Protocol Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Voice Over Internet Protocol Revenue, 2017-2028
6.6.2 Brazil Voice Over Internet Protocol Market Size, 2017-2028
6.6.3 Argentina Voice Over Internet Protocol Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Voice Over Internet Protocol Revenue, 2017-2028
6.7.2 Turkey Voice Over Internet Protocol Market Size, 2017-2028
6.7.3 Israel Voice Over Internet Protocol Market Size, 2017-2028
6.7.4 Saudi Arabia Voice Over Internet Protocol Market Size, 2017-2028
6.7.5 UAE Voice Over Internet Protocol Market Size, 2017-2028
7 Players Profiles
7.1 Alcatel Lucent
7.1.1 Alcatel Lucent Corporate Summary
7.1.2 Alcatel Lucent Business Overview
7.1.3 Alcatel Lucent Voice Over Internet Protocol Major Product Offerings
7.1.4 Alcatel Lucent Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.1.5 Alcatel Lucent Key News
7.2 AT&T
7.2.1 AT&T Corporate Summary
7.2.2 AT&T Business Overview
7.2.3 AT&T Voice Over Internet Protocol Major Product Offerings
7.2.4 AT&T Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.2.5 AT&T Key News
7.3 Cisco
7.3.1 Cisco Corporate Summary
7.3.2 Cisco Business Overview
7.3.3 Cisco Voice Over Internet Protocol Major Product Offerings
7.3.4 Cisco Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.3.5 Cisco Key News
7.4 Citrix
7.4.1 Citrix Corporate Summary
7.4.2 Citrix Business Overview
7.4.3 Citrix Voice Over Internet Protocol Major Product Offerings
7.4.4 Citrix Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.4.5 Citrix Key News
7.5 Deutsche Telekom
7.5.1 Deutsche Telekom Corporate Summary
7.5.2 Deutsche Telekom Business Overview
7.5.3 Deutsche Telekom Voice Over Internet Protocol Major Product Offerings
7.5.4 Deutsche Telekom Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.5.5 Deutsche Telekom Key News
7.6 Ribbon Communication
7.6.1 Ribbon Communication Corporate Summary
7.6.2 Ribbon Communication Business Overview
7.6.3 Ribbon Communication Voice Over Internet Protocol Major Product Offerings
7.6.4 Ribbon Communication Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.6.5 Ribbon Communication Key News
7.7 Google
7.7.1 Google Corporate Summary
7.7.2 Google Business Overview
7.7.3 Google Voice Over Internet Protocol Major Product Offerings
7.7.4 Google Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.7.5 Google Key News
7.8 Huawei
7.8.1 Huawei Corporate Summary
7.8.2 Huawei Business Overview
7.8.3 Huawei Voice Over Internet Protocol Major Product Offerings
7.8.4 Huawei Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.8.5 Huawei Key News
7.9 Microsoft
7.9.1 Microsoft Corporate Summary
7.9.2 Microsoft Business Overview
7.9.3 Microsoft Voice Over Internet Protocol Major Product Offerings
7.9.4 Microsoft Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.9.5 Microsoft Key News
7.10 Orange
7.10.1 Orange Corporate Summary
7.10.2 Orange Business Overview
7.10.3 Orange Voice Over Internet Protocol Major Product Offerings
7.10.4 Orange Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.10.5 Orange Key News
7.11 Telenor
7.11.1 Telenor Corporate Summary
7.11.2 Telenor Business Overview
7.11.3 Telenor Voice Over Internet Protocol Major Product Offerings
7.11.4 Telenor Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.11.5 Telenor Key News
7.12 ZTE
7.12.1 ZTE Corporate Summary
7.12.2 ZTE Business Overview
7.12.3 ZTE Voice Over Internet Protocol Major Product Offerings
7.12.4 ZTE Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.12.5 ZTE Key News
7.13 Nextiva
7.13.1 Nextiva Corporate Summary
7.13.2 Nextiva Business Overview
7.13.3 Nextiva Voice Over Internet Protocol Major Product Offerings
7.13.4 Nextiva Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.13.5 Nextiva Key News
7.14 RingCentral
7.14.1 RingCentral Corporate Summary
7.14.2 RingCentral Business Overview
7.14.3 RingCentral Voice Over Internet Protocol Major Product Offerings
7.14.4 RingCentral Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.14.5 RingCentral Key News
7.15 Verizon
7.15.1 Verizon Corporate Summary
7.15.2 Verizon Business Overview
7.15.3 Verizon Voice Over Internet Protocol Major Product Offerings
7.15.4 Verizon Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.15.5 Verizon Key News
7.16 Vonage
7.16.1 Vonage Corporate Summary
7.16.2 Vonage Business Overview
7.16.3 Vonage Voice Over Internet Protocol Major Product Offerings
7.16.4 Vonage Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.16.5 Vonage Key News
7.17 8x8
7.17.1 8x8 Corporate Summary
7.17.2 8x8 Business Overview
7.17.3 8x8 Voice Over Internet Protocol Major Product Offerings
7.17.4 8x8 Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.17.5 8x8 Key News
7.18 Avaya
7.18.1 Avaya Corporate Summary
7.18.2 Avaya Business Overview
7.18.3 Avaya Voice Over Internet Protocol Major Product Offerings
7.18.4 Avaya Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.18.5 Avaya Key News
7.19 Mitel
7.19.1 Mitel Corporate Summary
7.19.2 Mitel Business Overview
7.19.3 Mitel Voice Over Internet Protocol Major Product Offerings
7.19.4 Mitel Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.19.5 Mitel Key News
7.20 Jive Communication
7.20.1 Jive Communication Corporate Summary
7.20.2 Jive Communication Business Overview
7.20.3 Jive Communication Voice Over Internet Protocol Major Product Offerings
7.20.4 Jive Communication Voice Over Internet Protocol Revenue in Global Market (2017-2022)
7.20.5 Jive Communication Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
Research Methodology:
Voice Over Internet Protocol Market Size Estimation
To estimate market size and trends, we use a combination of top-down and bottom-up methods. This allows us to evaluate the market from various perspectives—by company, region, product type, and end users.
Our estimates are based on actual sales data, excluding any discounts. Segment breakdowns and market shares are calculated using weighted averages based on usage rates and average prices. Regional insights are determined by how widely a product or service is adopted in each area.
Key companies are identified through secondary sources like industry reports and company filings. We then verify revenue estimates and other key data points through primary research, including interviews with industry experts, company executives, and decision-makers.
We take into account all relevant factors that could influence the market and validate our findings with real-world input. Our final insights combine both qualitative and quantitative data to provide a well-rounded view. Please note, these estimates do not account for unexpected changes such as inflation, economic downturns, or policy shifts.
Data Source
Secondary Sources
This study draws on a wide range of secondary sources, including press releases, annual reports, non-profit organizations, industry associations, government agencies, and customs data. We also referred to reputable databases and directories such as Bloomberg, Wind Info, Hoovers, Factiva, Trading Economics, Statista, and others. Additional references include investor presentations, company filings (e.g., SEC), economic data, and documents from regulatory and industry bodies.
These sources were used to gather technical and market-focused insights, identify key players, analyze market segmentation and classification, and track major trends and developments across industries.
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Primary Sources
As part of our primary research, we interviewed a variety of stakeholders from both the supply and demand sides to gather valuable qualitative and quantitative insights.
On the supply side, we spoke with product manufacturers, competitors, industry experts, research institutions, distributors, traders, and raw material suppliers. On the demand side, we engaged with business leaders, marketing and sales heads, technology and innovation directors, supply chain executives, and end users across key organizations.
These conversations helped us better understand market segmentation, pricing, applications, leading players, supply chains, demand trends, industry outlook, and key market dynamics—including risks, opportunities, barriers, and strategic developments.
Key Data Information from Primary Sources
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Total Market |
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