Global Softphone Software Market Report 2021 by Key Players, Types, Applications, Countries, Market Size, Forecast to 2027 (Based on 2020 COVID-19 Worldwide Spread)
Global Softphone Software Market Report 2021 by Key Players, Types, Applications, Countries, Market Size, Forecast to 2027 (Based on 2020 COVID-19 Worldwide Spread)
Analysis of the Softphone Software Market reveals emerging trends, consumer adoption rates, and competitive strategies among leading manufacturers worldwide.
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The Softphone Software market is expected to grow from USD X.X million in 2021 to USD X.X million by 2027, at a CAGR of X.X% during the forecast period. The global Softphone Software market report is a comprehensive research that focuses on the overall consumption structure, development trends, sales models and sales of top countries in the global Softphone Software market. The report focuses on well-known providers in the global Softphone Software industry, market segments, competition, and the macro environment.
Under COVID-19 Outbreak, how the Softphone Software Industry will develop is also analyzed in detail in Chapter 1.7 of the report.
In Chapter 2.4, we analyzed industry trends in the context of COVID-19.
In Chapter 3.5, we analyzed the impact of COVID-19 on the product industry chain based on the upstream and downstream markets.
In Chapters 6 to 10 of the report, we analyze the impact of COVID-19 on various regions and major countries.
In chapter 13.5, the impact of COVID-19 on the future development of the industry is pointed out.
A holistic study of the market is made by considering a variety of factors, from demographics conditions and business cycles in a particular country to market-specific microeconomic impacts. The study found the shift in market paradigms in terms of regional competitive advantage and the competitive landscape of major players.
Key players in the global Softphone Software market covered in Chapter 4:
Adore Infotech
Zultys
3CX
NCH Software
Mizutech
MDev Group
Grandstream Networks
Nextiva
Ekiga
ZoiPer
IP blue Software Solutions
RingOver
Skype
In Chapter 11 and 13.3, on the basis of types, the Softphone Software market from 2016 to 2027 is primarily split into:
Web-Based
Installed
In Chapter 12 and 13.4, on the basis of applications, the Softphone Software market from 2016 to 2027 covers:
Softphone for Person
Softphone for Company
Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2016-2027) of the following regions are covered in Chapter 5, 6, 7, 8, 9, 10, 13:
North America (Covered in Chapter 6 and 13)
United States
Canada
Mexico
Europe (Covered in Chapter 7 and 13)
Germany
UK
France
Italy
Spain
Russia
Others
Asia-Pacific (Covered in Chapter 8 and 13)
China
Japan
South Korea
Australia
India
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 9 and 13)
Saudi Arabia
UAE
Egypt
Nigeria
South Africa
Others
South America (Covered in Chapter 10 and 13)
Brazil
Argentina
Columbia
Chile
Others
Years considered for this report:
Historical Years: 2016-2020
Base Year: 2020
Estimated Year: 2021
Forecast Period: 2021-2027
Table of Content
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Regulatory Scenario by Region/Country
1.4 Market Investment Scenario Strategic
1.5 Market Analysis by Type
1.5.1 Global Softphone Software Market Share by Type (2021-2027)
1.5.2 Web-Based
1.5.3 Installed
1.6 Market by Application
1.6.1 Global Softphone Software Market Share by Application (2021-2027)
1.6.2 Softphone for Person
1.6.3 Softphone for Company
1.7 Softphone Software Industry Development Trends under COVID-19 Outbreak
1.7.1 Global COVID-19 Status Overview
1.7.2 Influence of COVID-19 Outbreak on Softphone Software Industry Development
2. Global Market Growth Trends
2.1 Industry Trends
2.1.1 SWOT Analysis
2.1.2 Porter’s Five Forces Analysis
2.2 Potential Market and Growth Potential Analysis
2.3 Industry News and Policies by Regions
2.3.1 Industry News
2.3.2 Industry Policies
2.4 Industry Trends Under COVID-19
3 Value Chain of Softphone Software Market
3.1 Value Chain Status
3.2 Softphone Software Manufacturing Cost Structure Analysis
3.2.1 Production Process Analysis
3.2.2 Manufacturing Cost Structure of Softphone Software
3.2.3 Labor Cost of Softphone Software
3.2.3.1 Labor Cost of Softphone Software Under COVID-19
3.3 Sales and Marketing Model Analysis
3.4 Downstream Major Customer Analysis (by Region)
3.5 Value Chain Status Under COVID-19
4 Players Profiles
4.1 Adore Infotech
4.1.1 Adore Infotech Basic Information
4.1.2 Softphone Software Product Profiles, Application and Specification
4.1.3 Adore Infotech Softphone Software Market Performance (2016-2021)
4.1.4 Adore Infotech Business Overview
4.2 Zultys
4.2.1 Zultys Basic Information
4.2.2 Softphone Software Product Profiles, Application and Specification
4.2.3 Zultys Softphone Software Market Performance (2016-2021)
4.2.4 Zultys Business Overview
4.3 3CX
4.3.1 3CX Basic Information
4.3.2 Softphone Software Product Profiles, Application and Specification
4.3.3 3CX Softphone Software Market Performance (2016-2021)
4.3.4 3CX Business Overview
4.4 NCH Software
4.4.1 NCH Software Basic Information
4.4.2 Softphone Software Product Profiles, Application and Specification
4.4.3 NCH Software Softphone Software Market Performance (2016-2021)
4.4.4 NCH Software Business Overview
4.5 Mizutech
4.5.1 Mizutech Basic Information
4.5.2 Softphone Software Product Profiles, Application and Specification
4.5.3 Mizutech Softphone Software Market Performance (2016-2021)
4.5.4 Mizutech Business Overview
4.6 MDev Group
4.6.1 MDev Group Basic Information
4.6.2 Softphone Software Product Profiles, Application and Specification
4.6.3 MDev Group Softphone Software Market Performance (2016-2021)
4.6.4 MDev Group Business Overview
4.7 Grandstream Networks
4.7.1 Grandstream Networks Basic Information
4.7.2 Softphone Software Product Profiles, Application and Specification
4.7.3 Grandstream Networks Softphone Software Market Performance (2016-2021)
4.7.4 Grandstream Networks Business Overview
4.8 Nextiva
4.8.1 Nextiva Basic Information
4.8.2 Softphone Software Product Profiles, Application and Specification
4.8.3 Nextiva Softphone Software Market Performance (2016-2021)
4.8.4 Nextiva Business Overview
4.9 Ekiga
4.9.1 Ekiga Basic Information
4.9.2 Softphone Software Product Profiles, Application and Specification
4.9.3 Ekiga Softphone Software Market Performance (2016-2021)
4.9.4 Ekiga Business Overview
4.10 ZoiPer
4.10.1 ZoiPer Basic Information
4.10.2 Softphone Software Product Profiles, Application and Specification
4.10.3 ZoiPer Softphone Software Market Performance (2016-2021)
4.10.4 ZoiPer Business Overview
4.11 IP blue Software Solutions
4.11.1 IP blue Software Solutions Basic Information
4.11.2 Softphone Software Product Profiles, Application and Specification
4.11.3 IP blue Software Solutions Softphone Software Market Performance (2016-2021)
4.11.4 IP blue Software Solutions Business Overview
4.12 RingOver
4.12.1 RingOver Basic Information
4.12.2 Softphone Software Product Profiles, Application and Specification
4.12.3 RingOver Softphone Software Market Performance (2016-2021)
4.12.4 RingOver Business Overview
4.13 Skype
4.13.1 Skype Basic Information
4.13.2 Softphone Software Product Profiles, Application and Specification
4.13.3 Skype Softphone Software Market Performance (2016-2021)
4.13.4 Skype Business Overview
5 Global Softphone Software Market Analysis by Regions
5.1 Global Softphone Software Sales, Revenue and Market Share by Regions
5.1.1 Global Softphone Software Sales by Regions (2016-2021)
5.1.2 Global Softphone Software Revenue by Regions (2016-2021)
5.2 North America Softphone Software Sales and Growth Rate (2016-2021)
5.3 Europe Softphone Software Sales and Growth Rate (2016-2021)
5.4 Asia-Pacific Softphone Software Sales and Growth Rate (2016-2021)
5.5 Middle East and Africa Softphone Software Sales and Growth Rate (2016-2021)
5.6 South America Softphone Software Sales and Growth Rate (2016-2021)
6 North America Softphone Software Market Analysis by Countries
6.1 North America Softphone Software Sales, Revenue and Market Share by Countries
6.1.1 North America Softphone Software Sales by Countries (2016-2021)
6.1.2 North America Softphone Software Revenue by Countries (2016-2021)
6.1.3 North America Softphone Software Market Under COVID-19
6.2 United States Softphone Software Sales and Growth Rate (2016-2021)
6.2.1 United States Softphone Software Market Under COVID-19
6.3 Canada Softphone Software Sales and Growth Rate (2016-2021)
6.4 Mexico Softphone Software Sales and Growth Rate (2016-2021)
7 Europe Softphone Software Market Analysis by Countries
7.1 Europe Softphone Software Sales, Revenue and Market Share by Countries
7.1.1 Europe Softphone Software Sales by Countries (2016-2021)
7.1.2 Europe Softphone Software Revenue by Countries (2016-2021)
7.1.3 Europe Softphone Software Market Under COVID-19
7.2 Germany Softphone Software Sales and Growth Rate (2016-2021)
7.2.1 Germany Softphone Software Market Under COVID-19
7.3 UK Softphone Software Sales and Growth Rate (2016-2021)
7.3.1 UK Softphone Software Market Under COVID-19
7.4 France Softphone Software Sales and Growth Rate (2016-2021)
7.4.1 France Softphone Software Market Under COVID-19
7.5 Italy Softphone Software Sales and Growth Rate (2016-2021)
7.5.1 Italy Softphone Software Market Under COVID-19
7.6 Spain Softphone Software Sales and Growth Rate (2016-2021)
7.6.1 Spain Softphone Software Market Under COVID-19
7.7 Russia Softphone Software Sales and Growth Rate (2016-2021)
7.7.1 Russia Softphone Software Market Under COVID-19
8 Asia-Pacific Softphone Software Market Analysis by Countries
8.1 Asia-Pacific Softphone Software Sales, Revenue and Market Share by Countries
8.1.1 Asia-Pacific Softphone Software Sales by Countries (2016-2021)
8.1.2 Asia-Pacific Softphone Software Revenue by Countries (2016-2021)
8.1.3 Asia-Pacific Softphone Software Market Under COVID-19
8.2 China Softphone Software Sales and Growth Rate (2016-2021)
8.2.1 China Softphone Software Market Under COVID-19
8.3 Japan Softphone Software Sales and Growth Rate (2016-2021)
8.3.1 Japan Softphone Software Market Under COVID-19
8.4 South Korea Softphone Software Sales and Growth Rate (2016-2021)
8.4.1 South Korea Softphone Software Market Under COVID-19
8.5 Australia Softphone Software Sales and Growth Rate (2016-2021)
8.6 India Softphone Software Sales and Growth Rate (2016-2021)
8.6.1 India Softphone Software Market Under COVID-19
8.7 Southeast Asia Softphone Software Sales and Growth Rate (2016-2021)
8.7.1 Southeast Asia Softphone Software Market Under COVID-19
9 Middle East and Africa Softphone Software Market Analysis by Countries
9.1 Middle East and Africa Softphone Software Sales, Revenue and Market Share by Countries
9.1.1 Middle East and Africa Softphone Software Sales by Countries (2016-2021)
9.1.2 Middle East and Africa Softphone Software Revenue by Countries (2016-2021)
9.1.3 Middle East and Africa Softphone Software Market Under COVID-19
9.2 Saudi Arabia Softphone Software Sales and Growth Rate (2016-2021)
9.3 UAE Softphone Software Sales and Growth Rate (2016-2021)
9.4 Egypt Softphone Software Sales and Growth Rate (2016-2021)
9.5 Nigeria Softphone Software Sales and Growth Rate (2016-2021)
9.6 South Africa Softphone Software Sales and Growth Rate (2016-2021)
10 South America Softphone Software Market Analysis by Countries
10.1 South America Softphone Software Sales, Revenue and Market Share by Countries
10.1.1 South America Softphone Software Sales by Countries (2016-2021)
10.1.2 South America Softphone Software Revenue by Countries (2016-2021)
10.1.3 South America Softphone Software Market Under COVID-19
10.2 Brazil Softphone Software Sales and Growth Rate (2016-2021)
10.2.1 Brazil Softphone Software Market Under COVID-19
10.3 Argentina Softphone Software Sales and Growth Rate (2016-2021)
10.4 Columbia Softphone Software Sales and Growth Rate (2016-2021)
10.5 Chile Softphone Software Sales and Growth Rate (2016-2021)
11 Global Softphone Software Market Segment by Types
11.1 Global Softphone Software Sales, Revenue and Market Share by Types (2016-2021)
11.1.1 Global Softphone Software Sales and Market Share by Types (2016-2021)
11.1.2 Global Softphone Software Revenue and Market Share by Types (2016-2021)
11.2 Web-Based Sales and Price (2016-2021)
11.3 Installed Sales and Price (2016-2021)
12 Global Softphone Software Market Segment by Applications
12.1 Global Softphone Software Sales, Revenue and Market Share by Applications (2016-2021)
12.1.1 Global Softphone Software Sales and Market Share by Applications (2016-2021)
12.1.2 Global Softphone Software Revenue and Market Share by Applications (2016-2021)
12.2 Softphone for Person Sales, Revenue and Growth Rate (2016-2021)
12.3 Softphone for Company Sales, Revenue and Growth Rate (2016-2021)
13 Softphone Software Market Forecast by Regions (2021-2027)
13.1 Global Softphone Software Sales, Revenue and Growth Rate (2021-2027)
13.2 Softphone Software Market Forecast by Regions (2021-2027)
13.2.1 North America Softphone Software Market Forecast (2021-2027)
13.2.2 Europe Softphone Software Market Forecast (2021-2027)
13.2.3 Asia-Pacific Softphone Software Market Forecast (2021-2027)
13.2.4 Middle East and Africa Softphone Software Market Forecast (2021-2027)
13.2.5 South America Softphone Software Market Forecast (2021-2027)
13.3 Softphone Software Market Forecast by Types (2021-2027)
13.4 Softphone Software Market Forecast by Applications (2021-2027)
13.5 Softphone Software Market Forecast Under COVID-19
14 Appendix
14.1 Methodology
14.2 Research Data Source
List of Tables and Figures
Table Global Softphone Software Market Size Growth Rate by Type (2021-2027)
Figure Global Softphone Software Market Share by Type in 2020 & 2026
Figure Web-Based Features
Figure Installed Features
Table Global Softphone Software Market Size Growth by Application (2021-2027)
Figure Global Softphone Software Market Share by Application in 2020 & 2026
Figure Softphone for Person Description
Figure Softphone for Company Description
Figure Global COVID-19 Status Overview
Table Influence of COVID-19 Outbreak on Softphone Software Industry Development
Table SWOT Analysis
Figure Porter's Five Forces Analysis
Figure Global Softphone Software Market Size and Growth Rate 2016-2027
Table Industry News
Table Industry Policies
Figure Value Chain Status of Softphone Software
Figure Production Process of Softphone Software
Figure Manufacturing Cost Structure of Softphone Software
Figure Major Company Analysis (by Business Distribution Base, by Product Type)
Table Downstream Major Customer Analysis (by Region)
Table Adore Infotech Profile
Table Adore Infotech Production, Value, Price, Gross Margin 2016-2021
Table Zultys Profile
Table Zultys Production, Value, Price, Gross Margin 2016-2021
Table 3CX Profile
Table 3CX Production, Value, Price, Gross Margin 2016-2021
Table NCH Software Profile
Table NCH Software Production, Value, Price, Gross Margin 2016-2021
Table Mizutech Profile
Table Mizutech Production, Value, Price, Gross Margin 2016-2021
Table MDev Group Profile
Table MDev Group Production, Value, Price, Gross Margin 2016-2021
Table Grandstream Networks Profile
Table Grandstream Networks Production, Value, Price, Gross Margin 2016-2021
Table Nextiva Profile
Table Nextiva Production, Value, Price, Gross Margin 2016-2021
Table Ekiga Profile
Table Ekiga Production, Value, Price, Gross Margin 2016-2021
Table ZoiPer Profile
Table ZoiPer Production, Value, Price, Gross Margin 2016-2021
Table IP blue Software Solutions Profile
Table IP blue Software Solutions Production, Value, Price, Gross Margin 2016-2021
Table RingOver Profile
Table RingOver Production, Value, Price, Gross Margin 2016-2021
Table Skype Profile
Table Skype Production, Value, Price, Gross Margin 2016-2021
Figure Global Softphone Software Sales and Growth Rate (2016-2021)
Figure Global Softphone Software Revenue ($) and Growth (2016-2021)
Table Global Softphone Software Sales by Regions (2016-2021)
Table Global Softphone Software Sales Market Share by Regions (2016-2021)
Table Global Softphone Software Revenue ($) by Regions (2016-2021)
Table Global Softphone Software Revenue Market Share by Regions (2016-2021)
Table Global Softphone Software Revenue Market Share by Regions in 2016
Table Global Softphone Software Revenue Market Share by Regions in 2020
Figure North America Softphone Software Sales and Growth Rate (2016-2021)
Figure Europe Softphone Software Sales and Growth Rate (2016-2021)
Figure Asia-Pacific Softphone Software Sales and Growth Rate (2016-2021)
Figure Middle East and Africa Softphone Software Sales and Growth Rate (2016-2021)
Figure South America Softphone Software Sales and Growth Rate (2016-2021)
Figure North America Softphone Software Revenue ($) and Growth (2016-2021)
Table North America Softphone Software Sales by Countries (2016-2021)
Table North America Softphone Software Sales Market Share by Countries (2016-2021)
Figure North America Softphone Software Sales Market Share by Countries in 2016
Figure United States Softphone Software Sales and Growth Rate (2016-2021)
Figure Canada Softphone Software Sales and Growth Rate (2016-2021)
Figure Mexico Softphone Software Sales and Growth (2016-2021)
Figure Europe Softphone Software Revenue ($) Growth (2016-2021)
Table Europe Softphone Software Sales by Countries (2016-2021)
Table Europe Softphone Software Sales Market Share by Countries (2016-2021)
Figure Germany Softphone Software Sales and Growth Rate (2016-2021)
Figure UK Softphone Software Sales and Growth Rate (2016-2021)
Figure France Softphone Software Sales and Growth Rate (2016-2021)
Figure Italy Softphone Software Sales and Growth Rate (2016-2021)
Figure Spain Softphone Software Sales and Growth Rate (2016-2021)
Figure Russia Softphone Software Sales and Growth Rate (2016-2021)
Figure Asia-Pacific Softphone Software Revenue ($) and Growth (2016-2021)
Table Asia-Pacific Softphone Software Sales by Countries (2016-2021)
Table Asia-Pacific Softphone Software Sales Market Share by Countries (2016-2021)
Figure China Softphone Software Sales and Growth Rate (2016-2021)
Figure Japan Softphone Software Sales and Growth Rate (2016-2021)
Figure South Korea Softphone Software Sales and Growth Rate (2016-2021)
Figure Australia Softphone Software Sales and Growth Rate (2016-2021)
Figure India Softphone Software Sales and Growth Rate (2016-2021)
Figure Southeast Asia Softphone Software Sales and Growth Rate (2016-2021)
Figure Middle East and Africa Softphone Software Revenue ($) and Growth (2016-2021)
Table Middle East and Africa Softphone Software Sales by Countries (2016-2021)
Table Middle East and Africa Softphone Software Sales Market Share by Countries (2016-2021)
Figure Saudi Arabia Softphone Software Sales and Growth Rate (2016-2021)
Figure UAE Softphone Software Sales and Growth Rate (2016-2021)
Figure Egypt Softphone Software Sales and Growth Rate (2016-2021)
Figure Nigeria Softphone Software Sales and Growth Rate (2016-2021)
Figure South Africa Softphone Software Sales and Growth Rate (2016-2021)
Figure South America Softphone Software Revenue ($) and Growth (2016-2021)
Figure Brazil Softphone Software Sales and Growth Rate (2016-2021)
Figure Argentina Softphone Software Sales and Growth Rate (2016-2021)
Figure Columbia Softphone Software Sales and Growth Rate (2016-2021)
Figure Chile Softphone Software Sales and Growth Rate (2016-2021)
Table Global Softphone Software Sales by Types (2016-2021)
Table Global Softphone Software Revenue ($) by Types (2016-2021)
Figure Global Web-Based Sales and Growth Rate (2016-2021)
Figure Global Web-Based Price (2016-2021)
Figure Global Installed Sales and Growth Rate (2016-2021)
Figure Global Installed Price (2016-2021)
Table Global Softphone Software Sales by Applications (2016-2021)
Table Global Softphone Software Sales Share by Applications (2016-2021)
Figure Global Softphone for Person Sales and Growth Rate (2016-2021)
Figure Global Softphone for Person Revenue and Growth Rate (2016-2021)
Figure Global Softphone for Company Sales and Growth Rate (2016-2021)
Figure Global Softphone for Company Revenue and Growth Rate (2016-2021)
Figure Global Softphone Software Sales and Growth Rate (2021-2027)
Figure Global Softphone Software Revenue ($) and Growth Rate (2021-2027)
Table Global Softphone Software Sales Forecast by Regions (2021-2027)
Table Global Softphone Software Revenue Forecast by Regions (2021-2027)
Figure North America Softphone Software Sales Forecast (2021-2027)
Figure North America Softphone Software Revenue Forecast (2021-2027)
Figure Europe Softphone Software Sales Forecast (2021-2027)
Figure Europe Softphone Software Revenue Forecast (2021-2027)
Figure Asia-Pacific Softphone Software Sales Forecast (2021-2027)
Figure Asia-Pacific Softphone Software Revenue Forecast (2021-2027)
Figure Middle East and Africa Softphone Software Sales Forecast (2021-2027)
Figure Middle East and Africa Softphone Software Revenue Forecast (2021-2027)
Figure South America Softphone Software Sales Forecast (2021-2027)
Figure South America Softphone Software Revenue Forecast (2021-2027)
Table Global Softphone Software Sales Forecast by Types (2021-2027)
Table Global Softphone Software Sales Market Share Forecast by Types (2021-2027)
Table Global Softphone Software Revenue Market Share Forecast by Types (2021-2027)
Table Global Softphone Software Sales Market Share Forecast by Applications (2021-2027)
Table Global Softphone Software Revenue Forecast by Applications (2021-2027)
Table Global Softphone Software Revenue Market Share Forecast by Applications (2021-2027)
Research Methodology:
Softphone Software Market Size Estimation
To estimate market size and trends, we use a combination of top-down and bottom-up methods. This allows us to evaluate the market from various perspectives—by company, region, product type, and end users.
Our estimates are based on actual sales data, excluding any discounts. Segment breakdowns and market shares are calculated using weighted averages based on usage rates and average prices. Regional insights are determined by how widely a product or service is adopted in each area.
Key companies are identified through secondary sources like industry reports and company filings. We then verify revenue estimates and other key data points through primary research, including interviews with industry experts, company executives, and decision-makers.
We take into account all relevant factors that could influence the market and validate our findings with real-world input. Our final insights combine both qualitative and quantitative data to provide a well-rounded view. Please note, these estimates do not account for unexpected changes such as inflation, economic downturns, or policy shifts.
Data Source
Secondary Sources
This study draws on a wide range of secondary sources, including press releases, annual reports, non-profit organizations, industry associations, government agencies, and customs data. We also referred to reputable databases and directories such as Bloomberg, Wind Info, Hoovers, Factiva, Trading Economics, Statista, and others. Additional references include investor presentations, company filings (e.g., SEC), economic data, and documents from regulatory and industry bodies.
These sources were used to gather technical and market-focused insights, identify key players, analyze market segmentation and classification, and track major trends and developments across industries.
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Primary Sources
As part of our primary research, we interviewed a variety of stakeholders from both the supply and demand sides to gather valuable qualitative and quantitative insights.
On the supply side, we spoke with product manufacturers, competitors, industry experts, research institutions, distributors, traders, and raw material suppliers. On the demand side, we engaged with business leaders, marketing and sales heads, technology and innovation directors, supply chain executives, and end users across key organizations.
These conversations helped us better understand market segmentation, pricing, applications, leading players, supply chains, demand trends, industry outlook, and key market dynamics—including risks, opportunities, barriers, and strategic developments.
Key Data Information from Primary Sources
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| Total Market |
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