Conversation Intelligence Software Market 2022: Key Strategies, Historical Analysis, Trends, New Opportunities and Forecast Till 2028
Conversation Intelligence Software Market 2022: Key Strategies, Historical Analysis, Trends, New Opportunities and Forecast Till 2028
Get latest Market Research Reports on Conversation Intelligence Software. Industry analysis and Market Report on Conversation Intelligence Software is a syndicated market report, published as Global Conversation Intelligence Software Market Research Report . It is complete Research Study and Industry Analysis of Conversation Intelligence Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market
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This report elaborates the market size, market characteristics, and market growth of the Conversation Intelligence Software industry, and breaks down according to the type, application, and consumption area of Conversation Intelligence Software. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.
In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for Conversation Intelligence Software in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.
In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.
Key players in the global Conversation Intelligence Software market covered in Chapter 13:
SalesLoft
Tethr
VoiceOps
Gong.io
Invoca
CallRail
People.ai
Kreato CRM
DialogTech
ExecVision
Chorus.ai
In Chapter 6, on the basis of types, the Conversation Intelligence Software market from 2015 to 2025 is primarily split into:
Cloud Based
Web Based
In Chapter 7, on the basis of applications, the Conversation Intelligence Software market from 2015 to 2025 covers:
Large Enterprises
SMEs
Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:
United States
Europe
China
Japan
India
Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:
North America (Covered in Chapter 8)
United States
Canada
Mexico
Europe (Covered in Chapter 9)
Germany
UK
France
Italy
Spain
Others
Asia-Pacific (Covered in Chapter 10)
China
Japan
India
South Korea
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 11)
Saudi Arabia
UAE
South Africa
Others
South America (Covered in Chapter 12)
Brazil
Others
Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025
Table of Content
1 Conversation Intelligence Software Market - Research Scope
1.1 Study Goals
1.2 Market Definition and Scope
1.3 Key Market Segments
1.4 Study and Forecasting Years
2 Conversation Intelligence Software Market - Research Methodology
2.1 Methodology
2.2 Research Data Source
2.2.1 Secondary Data
2.2.2 Primary Data
2.2.3 Market Size Estimation
2.2.4 Legal Disclaimer
3 Conversation Intelligence Software Market Forces
3.1 Global Conversation Intelligence Software Market Size
3.2 Top Impacting Factors (PESTEL Analysis)
3.2.1 Political Factors
3.2.2 Economic Factors
3.2.3 Social Factors
3.2.4 Technological Factors
3.2.5 Environmental Factors
3.2.6 Legal Factors
3.3 Industry Trend Analysis
3.4 Industry Trends Under COVID-19
3.4.1 Risk Assessment on COVID-19
3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario
3.5 Industry Risk Assessment
4 Conversation Intelligence Software Market - By Geography
4.1 Global Conversation Intelligence Software Market Value and Market Share by Regions
4.1.1 Global Conversation Intelligence Software Value ($) by Region (2015-2020)
4.1.2 Global Conversation Intelligence Software Value Market Share by Regions (2015-2020)
4.2 Global Conversation Intelligence Software Market Production and Market Share by Major Countries
4.2.1 Global Conversation Intelligence Software Production by Major Countries (2015-2020)
4.2.2 Global Conversation Intelligence Software Production Market Share by Major Countries (2015-2020)
4.3 Global Conversation Intelligence Software Market Consumption and Market Share by Regions
4.3.1 Global Conversation Intelligence Software Consumption by Regions (2015-2020)
4.3.2 Global Conversation Intelligence Software Consumption Market Share by Regions (2015-2020)
5 Conversation Intelligence Software Market - By Trade Statistics
5.1 Global Conversation Intelligence Software Export and Import
5.2 United States Conversation Intelligence Software Export and Import (2015-2020)
5.3 Europe Conversation Intelligence Software Export and Import (2015-2020)
5.4 China Conversation Intelligence Software Export and Import (2015-2020)
5.5 Japan Conversation Intelligence Software Export and Import (2015-2020)
5.6 India Conversation Intelligence Software Export and Import (2015-2020)
5.7
6 Conversation Intelligence Software Market - By Type
6.1 Global Conversation Intelligence Software Production and Market Share by Types (2015-2020)
6.1.1 Global Conversation Intelligence Software Production by Types (2015-2020)
6.1.2 Global Conversation Intelligence Software Production Market Share by Types (2015-2020)
6.2 Global Conversation Intelligence Software Value and Market Share by Types (2015-2020)
6.2.1 Global Conversation Intelligence Software Value by Types (2015-2020)
6.2.2 Global Conversation Intelligence Software Value Market Share by Types (2015-2020)
6.3 Global Conversation Intelligence Software Production, Price and Growth Rate of Cloud Based (2015-2020)
6.4 Global Conversation Intelligence Software Production, Price and Growth Rate of Web Based (2015-2020)
7 Conversation Intelligence Software Market - By Application
7.1 Global Conversation Intelligence Software Consumption and Market Share by Applications (2015-2020)
7.1.1 Global Conversation Intelligence Software Consumption by Applications (2015-2020)
7.1.2 Global Conversation Intelligence Software Consumption Market Share by Applications (2015-2020)
7.2 Global Conversation Intelligence Software Consumption and Growth Rate of Large Enterprises (2015-2020)
7.3 Global Conversation Intelligence Software Consumption and Growth Rate of SMEs (2015-2020)
8 North America Conversation Intelligence Software Market
8.1 North America Conversation Intelligence Software Market Size
8.2 United States Conversation Intelligence Software Market Size
8.3 Canada Conversation Intelligence Software Market Size
8.4 Mexico Conversation Intelligence Software Market Size
8.5 The Influence of COVID-19 on North America Market
9 Europe Conversation Intelligence Software Market Analysis
9.1 Europe Conversation Intelligence Software Market Size
9.2 Germany Conversation Intelligence Software Market Size
9.3 United Kingdom Conversation Intelligence Software Market Size
9.4 France Conversation Intelligence Software Market Size
9.5 Italy Conversation Intelligence Software Market Size
9.6 Spain Conversation Intelligence Software Market Size
9.7 The Influence of COVID-19 on Europe Market
10 Asia-Pacific Conversation Intelligence Software Market Analysis
10.1 Asia-Pacific Conversation Intelligence Software Market Size
10.2 China Conversation Intelligence Software Market Size
10.3 Japan Conversation Intelligence Software Market Size
10.4 South Korea Conversation Intelligence Software Market Size
10.5 Southeast Asia Conversation Intelligence Software Market Size
10.6 India Conversation Intelligence Software Market Size
10.7 The Influence of COVID-19 on Asia Pacific Market
11 Middle East and Africa Conversation Intelligence Software Market Analysis
11.1 Middle East and Africa Conversation Intelligence Software Market Size
11.2 Saudi Arabia Conversation Intelligence Software Market Size
11.3 UAE Conversation Intelligence Software Market Size
11.4 South Africa Conversation Intelligence Software Market Size
11.5 The Influence of COVID-19 on Middle East and Africa Market
12 South America Conversation Intelligence Software Market Analysis
12.1 South America Conversation Intelligence Software Market Size
12.2 Brazil Conversation Intelligence Software Market Size
12.3 The Influence of COVID-19 on South America Market
13 Company Profiles
13.1 SalesLoft
13.1.1 SalesLoft Basic Information
13.1.2 SalesLoft Product Profiles, Application and Specification
13.1.3 SalesLoft Conversation Intelligence Software Market Performance (2015-2020)
13.2 Tethr
13.2.1 Tethr Basic Information
13.2.2 Tethr Product Profiles, Application and Specification
13.2.3 Tethr Conversation Intelligence Software Market Performance (2015-2020)
13.3 VoiceOps
13.3.1 VoiceOps Basic Information
13.3.2 VoiceOps Product Profiles, Application and Specification
13.3.3 VoiceOps Conversation Intelligence Software Market Performance (2015-2020)
13.4 Gong.io
13.4.1 Gong.io Basic Information
13.4.2 Gong.io Product Profiles, Application and Specification
13.4.3 Gong.io Conversation Intelligence Software Market Performance (2015-2020)
13.5 Invoca
13.5.1 Invoca Basic Information
13.5.2 Invoca Product Profiles, Application and Specification
13.5.3 Invoca Conversation Intelligence Software Market Performance (2015-2020)
13.6 CallRail
13.6.1 CallRail Basic Information
13.6.2 CallRail Product Profiles, Application and Specification
13.6.3 CallRail Conversation Intelligence Software Market Performance (2015-2020)
13.7 People.ai
13.7.1 People.ai Basic Information
13.7.2 People.ai Product Profiles, Application and Specification
13.7.3 People.ai Conversation Intelligence Software Market Performance (2015-2020)
13.8 Kreato CRM
13.8.1 Kreato CRM Basic Information
13.8.2 Kreato CRM Product Profiles, Application and Specification
13.8.3 Kreato CRM Conversation Intelligence Software Market Performance (2015-2020)
13.9 DialogTech
13.9.1 DialogTech Basic Information
13.9.2 DialogTech Product Profiles, Application and Specification
13.9.3 DialogTech Conversation Intelligence Software Market Performance (2015-2020)
13.10 ExecVision
13.10.1 ExecVision Basic Information
13.10.2 ExecVision Product Profiles, Application and Specification
13.10.3 ExecVision Conversation Intelligence Software Market Performance (2015-2020)
13.11 Chorus.ai
13.11.1 Chorus.ai Basic Information
13.11.2 Chorus.ai Product Profiles, Application and Specification
13.11.3 Chorus.ai Conversation Intelligence Software Market Performance (2015-2020)
14 Market Forecast - By Regions
14.1 North America Conversation Intelligence Software Market Forecast (2020-2025)
14.2 Europe Conversation Intelligence Software Market Forecast (2020-2025)
14.3 Asia-Pacific Conversation Intelligence Software Market Forecast (2020-2025)
14.4 Middle East and Africa Conversation Intelligence Software Market Forecast (2020-2025)
14.5 South America Conversation Intelligence Software Market Forecast (2020-2025)
15 Market Forecast - By Type and Applications
15.1 Global Conversation Intelligence Software Market Forecast by Types (2020-2025)
15.1.1 Global Conversation Intelligence Software Market Forecast Production and Market Share by Types (2020-2025)
15.1.2 Global Conversation Intelligence Software Market Forecast Value and Market Share by Types (2020-2025)
15.2 Global Conversation Intelligence Software Market Forecast by Applications (2020-2025)
List of Tables and Figures
Figure Conversation Intelligence Software Picture
Table Conversation Intelligence Software Key Market Segments
Figure Study and Forecasting Years
Figure Global Conversation Intelligence Software Market Size and Growth Rate 2015-2025
Figure Industry PESTEL Analysis
Figure Global COVID-19 Status
Figure Market Size Forecast Comparison of Pre COVID-19 and Post COVID-19
Figure Global Conversation Intelligence Software Value ($) and Growth Rate (2015-2020)
Table Global Conversation Intelligence Software Value ($) by Countries (2015-2020)
Table Global Conversation Intelligence Software Value Market Share by Regions (2015-2020)
Figure Global Conversation Intelligence Software Value Market Share by Regions in 2019
Figure Global Conversation Intelligence Software Production and Growth Rate (2015-2020)
Table Global Conversation Intelligence Software Production by Major Countries (2015-2020)
Table Global Conversation Intelligence Software Production Market Share by Major Countries (2015-2020)
Figure Global Conversation Intelligence Software Production Market Share by Regions in 2019
Figure Global Conversation Intelligence Software Consumption and Growth Rate (2015-2020)
Table Global Conversation Intelligence Software Consumption by Regions (2015-2020)
Table Global Conversation Intelligence Software Consumption Market Share by Regions (2015-2020)
Figure Global Conversation Intelligence Software Consumption Market Share by Regions in 2019
Table Global Conversation Intelligence Software Export Top 3 Country 2019
Table Global Conversation Intelligence Software Import Top 3 Country 2019
Table United States Conversation Intelligence Software Export and Import (2015-2020)
Table Europe Conversation Intelligence Software Export and Import (2015-2020)
Table China Conversation Intelligence Software Export and Import (2015-2020)
Table Japan Conversation Intelligence Software Export and Import (2015-2020)
Table India Conversation Intelligence Software Export and Import (2015-2020)
Table Global Conversation Intelligence Software Production by Types (2015-2020)
Table Global Conversation Intelligence Software Production Market Share by Types (2015-2020)
Figure Global Conversation Intelligence Software Production Share by Type (2015-2020)
Table Global Conversation Intelligence Software Value by Types (2015-2020)
Table Global Conversation Intelligence Software Value Market Share by Types (2015-2020)
Figure Global Conversation Intelligence Software Value Share by Type (2015-2020)
Figure Global Cloud Based Production and Growth Rate (2015-2020)
Figure Global Cloud Based Price (2015-2020)
Figure Global Web Based Production and Growth Rate (2015-2020)
Figure Global Web Based Price (2015-2020)
Table Global Conversation Intelligence Software Consumption by Applications (2015-2020)
Table Global Conversation Intelligence Software Consumption Market Share by Applications (2015-2020)
Figure Global Conversation Intelligence Software Consumption Share by Application (2015-2020)
Figure Global Large Enterprises Consumption and Growth Rate (2015-2020)
Figure Global SMEs Consumption and Growth Rate (2015-2020)
Figure North America Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Table North America Conversation Intelligence Software Consumption by Countries (2015-2020)
Table North America Conversation Intelligence Software Consumption Market Share by Countries (2015-2020)
Figure North America Conversation Intelligence Software Consumption Market Share by Countries (2015-2020)
Figure United States Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure Canada Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure Mexico Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure North America COVID-19 Status
Figure Europe Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Table Europe Conversation Intelligence Software Consumption by Countries (2015-2020)
Table Europe Conversation Intelligence Software Consumption Market Share by Countries (2015-2020)
Figure Europe Conversation Intelligence Software Consumption Market Share by Countries (2015-2020)
Figure Germany Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure United Kingdom Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure France Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure Italy Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure Spain Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure Europe COVID-19 Status
Figure Asia-Pacific Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Table Asia-Pacific Conversation Intelligence Software Consumption by Countries (2015-2020)
Table Asia-Pacific Conversation Intelligence Software Consumption Market Share by Countries (2015-2020)
Figure Asia-Pacific Conversation Intelligence Software Consumption Market Share by Countries (2015-2020)
Figure China Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure Japan Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure South Korea Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure Southeast Asia Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure India Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure Asia Pacific COVID-19 Status
Figure Middle East and Africa Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Table Middle East and Africa Conversation Intelligence Software Consumption by Countries (2015-2020)
Table Middle East and Africa Conversation Intelligence Software Consumption Market Share by Countries (2015-2020)
Figure Middle East and Africa Conversation Intelligence Software Consumption Market Share by Countries (2015-2020)
Figure Saudi Arabia Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure UAE Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure South Africa Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Figure South America Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Table South America Conversation Intelligence Software Consumption by Countries (2015-2020)
Table South America Conversation Intelligence Software Consumption Market Share by Countries (2015-2020)
Figure South America Conversation Intelligence Software Consumption Market Share by Countries (2015-2020)
Figure Brazil Conversation Intelligence Software Market Consumption and Growth Rate (2015-2020)
Table SalesLoft Company Profile
Table SalesLoft Production, Value, Price, Gross Margin 2015-2020
Figure SalesLoft Production and Growth Rate
Figure SalesLoft Value ($) Market Share 2015-2020
Table Tethr Company Profile
Table Tethr Production, Value, Price, Gross Margin 2015-2020
Figure Tethr Production and Growth Rate
Figure Tethr Value ($) Market Share 2015-2020
Table VoiceOps Company Profile
Table VoiceOps Production, Value, Price, Gross Margin 2015-2020
Figure VoiceOps Production and Growth Rate
Figure VoiceOps Value ($) Market Share 2015-2020
Table Gong.io Company Profile
Table Gong.io Production, Value, Price, Gross Margin 2015-2020
Figure Gong.io Production and Growth Rate
Figure Gong.io Value ($) Market Share 2015-2020
Table Invoca Company Profile
Table Invoca Production, Value, Price, Gross Margin 2015-2020
Figure Invoca Production and Growth Rate
Figure Invoca Value ($) Market Share 2015-2020
Table CallRail Company Profile
Table CallRail Production, Value, Price, Gross Margin 2015-2020
Figure CallRail Production and Growth Rate
Figure CallRail Value ($) Market Share 2015-2020
Table People.ai Company Profile
Table People.ai Production, Value, Price, Gross Margin 2015-2020
Figure People.ai Production and Growth Rate
Figure People.ai Value ($) Market Share 2015-2020
Table Kreato CRM Company Profile
Table Kreato CRM Production, Value, Price, Gross Margin 2015-2020
Figure Kreato CRM Production and Growth Rate
Figure Kreato CRM Value ($) Market Share 2015-2020
Table DialogTech Company Profile
Table DialogTech Production, Value, Price, Gross Margin 2015-2020
Figure DialogTech Production and Growth Rate
Figure DialogTech Value ($) Market Share 2015-2020
Table ExecVision Company Profile
Table ExecVision Production, Value, Price, Gross Margin 2015-2020
Figure ExecVision Production and Growth Rate
Figure ExecVision Value ($) Market Share 2015-2020
Table Chorus.ai Company Profile
Table Chorus.ai Production, Value, Price, Gross Margin 2015-2020
Figure Chorus.ai Production and Growth Rate
Figure Chorus.ai Value ($) Market Share 2015-2020
Figure North America Market Consumption and Growth Rate Forecast (2020-2025)
Figure Europe Market Consumption and Growth Rate Forecast (2020-2025)
Figure Asia-Pacific Market Consumption and Growth Rate Forecast (2020-2025)
Figure Middle East and Africa Market Consumption and Growth Rate Forecast (2020-2025)
Figure South America Market Consumption and Growth Rate Forecast (2020-2025)
Table Global Conversation Intelligence Software Market Forecast Production by Types (2020-2025)
Table Global Conversation Intelligence Software Market Forecast Production Share by Types (2020-2025)
Table Global Conversation Intelligence Software Market Forecast Value ($) by Types (2020-2025)
Table Global Conversation Intelligence Software Market Forecast Value Share by Types (2020-2025)
Table Global Conversation Intelligence Software Market Forecast Consumption by Applications (2020-2025)
Table Global Conversation Intelligence Software Market Forecast Consumption Share by Applications (2020-2025)
Research Methodology:
Conversation Intelligence Software Market Size Estimation
To estimate market size and trends, we use a combination of top-down and bottom-up methods. This allows us to evaluate the market from various perspectives—by company, region, product type, and end users.
Our estimates are based on actual sales data, excluding any discounts. Segment breakdowns and market shares are calculated using weighted averages based on usage rates and average prices. Regional insights are determined by how widely a product or service is adopted in each area.
Key companies are identified through secondary sources like industry reports and company filings. We then verify revenue estimates and other key data points through primary research, including interviews with industry experts, company executives, and decision-makers.
We take into account all relevant factors that could influence the market and validate our findings with real-world input. Our final insights combine both qualitative and quantitative data to provide a well-rounded view. Please note, these estimates do not account for unexpected changes such as inflation, economic downturns, or policy shifts.
Data Source
Secondary Sources
This study draws on a wide range of secondary sources, including press releases, annual reports, non-profit organizations, industry associations, government agencies, and customs data. We also referred to reputable databases and directories such as Bloomberg, Wind Info, Hoovers, Factiva, Trading Economics, Statista, and others. Additional references include investor presentations, company filings (e.g., SEC), economic data, and documents from regulatory and industry bodies.
These sources were used to gather technical and market-focused insights, identify key players, analyze market segmentation and classification, and track major trends and developments across industries.
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Primary Sources
As part of our primary research, we interviewed a variety of stakeholders from both the supply and demand sides to gather valuable qualitative and quantitative insights.
On the supply side, we spoke with product manufacturers, competitors, industry experts, research institutions, distributors, traders, and raw material suppliers. On the demand side, we engaged with business leaders, marketing and sales heads, technology and innovation directors, supply chain executives, and end users across key organizations.
These conversations helped us better understand market segmentation, pricing, applications, leading players, supply chains, demand trends, industry outlook, and key market dynamics—including risks, opportunities, barriers, and strategic developments.
Key Data Information from Primary Sources
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