Global Cloud itsm Market Report, History and Forecast 2018-2029, Breakdown Data by Companies, Key Regions, Types and Application
Exclusive deal : 20% Instant discount on Direct purchases! Don't wait—claim your discount today!
This report aims to provide a comprehensive presentation of the global market for Cloud itsm, with and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud itsm.
The Cloud itsm market size considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Cloud itsm market comprehensively. Regional market sizes, concerning products by type, by application and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Cloud itsm manufacturers, new entrants, and industry chain related companies in this market with information for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.
The global Cloud itsm market size in 2022 is 5700.0 million US dollars, and it is expected to be 21396.5 million US dollars by 2029, with a compound annual growth rate of 20.80% expected in 2023-2029.
MARKET COMPETITIVE LANDSCAPE:
The main players in the Cloud itsm market include Axios Systems, Cherwell Software, Citrix Systems, Inc., Hewlett Packard Enterprise Development Lp, and IBM Corporation. The share of the top 3 players in the Cloud itsm market is xx%.
REGION SHARE:
The report covers the market size information of North America, Europe, Asia Pacific, Latin America, Middle East and Africa, and North America accounted for xx%, Europe accounted for xx% of Cloud itsm market, and Asia Pacific accounted for xx%.
SEGMENT OVERVIEW:
The report segments the market by Type and Application. Solutions accounted for xx% of Cloud itsm market in 2022. Services share of xx%.
Large Enterprises accounted for xx% of the Cloud itsm market in 2022. Small and medium organizations accounts for xx%.
In the past few years, the Information Technology (IT) and Telecommunication industry has witnessed significant developments across various fronts.
5G Technology: The deployment of 5G networks has gained momentum globally. 5G offers faster speeds, lower latency, and increased network capacity compared to its predecessors, enabling transformative applications such as autonomous vehicles, Internet of Things (IoT) devices, augmented reality, and virtual reality.
Cybersecurity: With the rise in cyber threats, cybersecurity has become a critical focus area. New approaches to security, such as advanced encryption, behavioral analytics, and threat intelligence, are being implemented to protect data, networks, and systems. Additionally, privacy regulations like the EU's General Data Protection Regulation (GDPR) have prompted increased attention to data protection.
The industry continues to grow at a rapid pace, driven by the increasing integration of innovation and technology into every aspect of consumers' lives.
Market Data Breakdown by Regions
North America
United States
Canada
Mexico
Europe
Germany
France
UK
Italy
Russia
Asia Pacific
China
Japan
South Korea
India
Southeast Asia
South America
Brazil
Argentina
Colombia
MEA
Saudi Arabia
Egypt
Nigeria
Some prominent players in the market includes:
Axios Systems
Cherwell Software
Citrix Systems, Inc.
Hewlett Packard Enterprise Development Lp
IBM Corporation
Ivanti
Microsoft Corporation
Servicenow
BMC Software
CA Technologies
ManageEngine
Micro Focus
Market Data Breakdown by Type
Solutions
Services
Market Data Breakdown by Applications
Large Enterprises
Small and medium organizations
Table of Content
1 Cloud itsm Market Overview
1.1 Cloud itsm Product Overview
1.1.1 Cloud itsm Product Scope
1.1.2 Cloud itsm Market Status and Outlook
1.2 Global Cloud itsm Market Size Overview by Region 2018 VS 2022VS 2029
1.3 Global Cloud itsm Market Size by Region (2018-2029)
1.4 Global Cloud itsm Historic Market Size by Region (2018-2023)
1.5 Global Cloud itsm Market Size Forecast by Region (2023-2029)
1.6 Key Regions, Cloud itsm Market Size (2018-2029)
1.6.1 North America Cloud itsm Market Size (2018-2029)
1.6.2 Europe Cloud itsm Market Size (2018-2029)
1.6.3 Asia-Pacific Cloud itsm Market Size (2018-2029)
1.6.4 Latin America Cloud itsm Market Size (2018-2029)
1.6.5 Middle East & Africa Cloud itsm Market Size (2018-2029)
2 Cloud itsm Market Overview by Type
2.3 Global Cloud itsm Market Size by Type: 2018 VS 2022 VS 2029
2.4 Global Cloud itsm Historic Market Size by Type (2018-2023)
2.5 Global Cloud itsm Forecasted Market Size by Type (2023-2029)
2.6 Key Regions Market Size Segment by Type (2018-2029)
2.6.1 North America Cloud itsm Market Size Breakdown by Type (2018-2029)
2.6.2 Europe Cloud itsm Market Size Breakdown by Type
2.6.3 Asia-Pacific Cloud itsm Market Size Breakdown by Type
2.6.4 Latin America Cloud itsm Market Size Breakdown by Type
2.6.5 Middle East and Africa Cloud itsm Market Size Breakdown by Type
3 Cloud itsm Market Overview by Application
3.3 Global Cloud itsm Market Size by Application: 2018 VS 2022 VS 2029
3.4 Global Cloud itsm Historic Market Size by Application (2018-2023)
3.5 Global Cloud itsm Forecasted Market Size by Application (2023-2029)
3.6 Key Regions Market Size Segment by Application (2018-2029)
3.6.1 North America Cloud itsm Market Size Breakdown by Application (2018-2029)
3.6.2 Europe Cloud itsm Market Size Breakdown by Application
3.6.3 Asia-Pacific Cloud itsm Market Size Breakdown by Application
3.6.4 Latin America Cloud itsm Market Size Breakdown by Application
3.6.5 Middle East and Africa Cloud itsm Market Size Breakdown by Application
4 Cloud itsm Competition Analysis by Players
4.1 Global Cloud itsm Market Size by Players (2018-2023)
4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Cloud itsm as of 2022)
4.3 Date of Key Players Enter into Cloud itsm Market
4.4 Global Top Players Cloud itsm Headquarters and Area Served
4.5 Key Players Cloud itsm Product Solution and Service
4.6 Competitive Status
4.6.1 Cloud itsm Market Concentration Rate
4.6.2 Mergers & Acquisitions, Expansion Plans
5 North America Cloud itsm Market Segment by Country
5.1 North America Cloud itsm Market Size by Country (2018-2029)
5.2 United States
5.3 Canada
6 Europe Cloud itsm Market Segment by Country
6.1 Europe Cloud itsm Market Size by Country (2018-2029)
6.2 Germany
6.3 France
6.4 U.K.
6.5 Italy
6.6 Russia
6.7 Nordic
6.8 Rest of Europe
7 Asia-Pacific Cloud itsm Market Segment by Country
7.1 Asia-Pacific Cloud itsm Market Size by Region (2018-2029)
7.2 China
7.3 Japan
7.4 South Korea
7.5 Southeast Asia
7.6 India
7.7 Australia
7.8 Rest of Asia-Pacific
8 Latin America Cloud itsm Market Segment by Country
8.1 Latin America Cloud itsm Market Size by Country (2018-2029)
8.2 Mexico
8.3 Brazil
8.4 Rest of Latin America
9 Middle East and Africa Cloud itsm Market Segment by Country
9.1 Middle East & Africa Cloud itsm Market Size by Country (2018-2029)
9.2 Turkey
9.3 Saudi Arabia
9.4 UAE
9.5 Rest of Middle East & Africa
10 Manufacturers Profiles
10.1 Axios Systems
10.1.1 Axios Systems Information
10.1.2 Business Overview
10.1.3 Axios Systems Cloud itsm Revenue, Gross Margin
10.1.4 Cloud itsm Products Offered
10.1.5 Axios Systems Recent Development
10.2 Cherwell Software
10.2.1 Cherwell Software Information
10.2.2 Business Overview
10.2.3 Cherwell Software Cloud itsm Revenue, Gross Margin
10.2.4 Cloud itsm Products Offered
10.2.5 Cherwell Software Recent Development
10.3 Citrix Systems, Inc.
10.3.1 Citrix Systems, Inc. Information
10.3.2 Business Overview
10.3.3 Citrix Systems, Inc. Cloud itsm Revenue, Gross Margin
10.3.4 Cloud itsm Products Offered
10.3.5 Citrix Systems, Inc. Recent Development
10.4 Hewlett Packard Enterprise Development Lp
10.4.1 Hewlett Packard Enterprise Development Lp Information
10.4.2 Business Overview
10.4.3 Hewlett Packard Enterprise Development Lp Cloud itsm Revenue, Gross Margin
10.4.4 Cloud itsm Products Offered
10.4.5 Hewlett Packard Enterprise Development Lp Recent Development
10.5 IBM Corporation
10.5.1 IBM Corporation Information
10.5.2 Business Overview
10.5.3 IBM Corporation Cloud itsm Revenue, Gross Margin
10.5.4 Cloud itsm Products Offered
10.5.5 IBM Corporation Recent Development
10.6 Ivanti
10.6.1 Ivanti Information
10.6.2 Business Overview
10.6.3 Ivanti Cloud itsm Revenue, Gross Margin
10.6.4 Cloud itsm Products Offered
10.6.5 Ivanti Recent Development
10.7 Microsoft Corporation
10.7.1 Microsoft Corporation Information
10.7.2 Business Overview
10.7.3 Microsoft Corporation Cloud itsm Revenue, Gross Margin
10.7.4 Cloud itsm Products Offered
10.7.5 Microsoft Corporation Recent Development
10.8 Servicenow
10.8.1 Servicenow Information
10.8.2 Business Overview
10.8.3 Servicenow Cloud itsm Revenue, Gross Margin
10.8.4 Cloud itsm Products Offered
10.8.5 Servicenow Recent Development
10.9 BMC Software
10.9.1 BMC Software Information
10.9.2 Business Overview
10.9.3 BMC Software Cloud itsm Revenue, Gross Margin
10.9.4 Cloud itsm Products Offered
10.9.5 BMC Software Recent Development
10.10 CA Technologies
10.10.1 CA Technologies Information
10.10.2 Business Overview
10.10.3 CA Technologies Cloud itsm Revenue, Gross Margin
10.10.4 Cloud itsm Products Offered
10.10.5 CA Technologies Recent Development
10.11 ManageEngine
10.11.1 ManageEngine Information
10.11.2 Business Overview
10.11.3 ManageEngine Cloud itsm Revenue, Gross Margin
10.11.4 Cloud itsm Products Offered
10.11.5 ManageEngine Recent Development
10.12 Micro Focus
10.12.1 Micro Focus Information
10.12.2 Business Overview
10.12.3 Micro Focus Cloud itsm Revenue, Gross Margin
10.12.4 Cloud itsm Products Offered
10.12.5 Micro Focus Recent Development
11 Cloud itsm Market Dynamics
11.1 Cloud itsm Industry Trends
11.2 Cloud itsm Growth Drivers
11.3 Cloud itsm Market Challenges
11.4 Cloud itsm Market Restraints
12 Research Findings and Conclusion
13 Methodology and Data Source
13.1 A Methodology
13.1.1 Research Process
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 B Data Source
13.2.1 Legal Disclaimer
Tables & Figures:
List of Tables and Figures
Table Global Cloud itsm Market Size Overview by Region 2018 VS 2022VS 2029
Table Global Cloud itsm Market Size by Region (2018-2029)
Table Global Cloud itsm Market Size by Region (2018-2023)
Table Global Cloud itsm Market Size by Region (2023-2029)
Figure North America Cloud itsm Market Size (US$ Million) Growth Rate (2018-2029)
Figure Europe Cloud itsm Market Size (US$ Million) Growth Rate (2018-2029)
Figure Asia-Pacific Cloud itsm Market Size (US$ Million) Growth Rate (2018-2029)
Figure Latin America Cloud itsm Market Size (US$ Million) Growth Rate (2018-2029)
Figure Middle East & Africa Cloud itsm Market Size (US$ Million) Growth Rate (2018-2029)
Table Global Cloud itsm Market Size by Type: 2018 VS 2022 VS 2029
Table Global Cloud itsm Historic Market Size by Type (2018-2023)
Table Global Cloud itsm Forecasted Market Size by Type (2023-2029)
Table North America Cloud itsm Market Size Breakdown in Value, by Type
Table Europe Cloud itsm Market Size Breakdown in Value, by Type
Table Asia-Pacific Cloud itsm Market Size Breakdown in Value, by Type
Table Latin America Cloud itsm Market Size Breakdown in Value, by Type
Table Middle East and Africa Cloud itsm Market Size Breakdown in Value, by Type
Table Global Cloud itsm Market Size by Application: 2018 VS 2022 VS 2029
Table Global Cloud itsm Historic Market Size by Application (2018-2023)
Table Global Cloud itsm Forecasted Market Size by Application (2023-2029)
Table North America Cloud itsm Market Size Breakdown in Value, by Application
Table Europe Cloud itsm Market Size Breakdown in Value, by Application
Table Asia-Pacific Cloud itsm Market Size Breakdown in Value, by Application
Table Latin America Cloud itsm Market Size Breakdown in Value, by Application
Table Middle East and Africa Cloud itsm Market Size Breakdown in Value, by Application
Table Global Cloud itsm Market Size by Players (2018-2023)
Table Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Cloud itsm as of 2022)
Table Date of Key Players Enter into Cloud itsm Market
Table Global Top Players Cloud itsm Headquarters and Area Served
Table Key Players Cloud itsm Product Solution and Service
Table Cloud itsm Market Concentration Rate
Table Mergers & Acquisitions, Expansion Plans
Table North America Cloud itsm Market Size by Country (2018-2029)
Figure United States Cloud itsm Market Size and Growth Rate 2018-2029
Figure Canada Cloud itsm Market Size and Growth Rate 2018-2029
Table Europe Cloud itsm Market Size by Country (2018-2029)
Figure Germany Cloud itsm Market Size and Growth Rate 2018-2029
Figure France Cloud itsm Market Size and Growth Rate 2018-2029
Figure U.K.Cloud itsm Market Size and Growth Rate 2018-2029
Figure Italy Cloud itsm Market Size and Growth Rate 2018-2029
Figure Russia Cloud itsm Market Size and Growth Rate 2018-2029
Figure Nordic Cloud itsm Market Size and Growth Rate 2018-2029
Figure Rest of Europe Cloud itsm Market Size and Growth Rate 2018-2029
Table Asia-Pacific Cloud itsm Market Size by Country (2018-2029)
Figure China Cloud itsm Market Size and Growth Rate 2018-2029
Figure Japan Cloud itsm Market Size and Growth Rate 2018-2029
Figure South Korea Cloud itsm Market Size and Growth Rate 2018-2029
Figure Southeast Asia Cloud itsm Market Size and Growth Rate 2018-2029
Figure India Cloud itsm Market Size and Growth Rate 2018-2029
Figure Australia Cloud itsm Market Size and Growth Rate 2018-2029
Figure Rest of Asia-Pacific Cloud itsm Market Size and Growth Rate 2018-2029
Table Latin America Cloud itsm Market Size by Country (2018-2029)
Figure Mexico Cloud itsm Market Size and Growth Rate 2018-2029
Figure Brazil Cloud itsm Market Size and Growth Rate 2018-2029
Figure Rest of Latin America Cloud itsm Market Size and Growth Rate 2018-2029
Table Middle East & Africa Cloud itsm Market Size by Country (2018-2029)
Figure Turkey Cloud itsm Market Size and Growth Rate 2018-2029
Figure Saudi Arabia Cloud itsm Market Size and Growth Rate 2018-2029
Figure UAE Cloud itsm Market Size and Growth Rate 2018-2029
Figure Rest of Middle East & Africa Cloud itsm Market Size and Growth Rate 2018-2029
Table Axios Systems Basic Information
Table Axios Systems Cloud itsm Revenue, Gross Margin (2018-2023)
Figure Axios Systems Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table Axios Systems Recent Development
Table Cherwell Software Basic Information
Table Cherwell Software Cloud itsm Revenue, Gross Margin (2018-2023)
Figure Cherwell Software Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table Cherwell Software Recent Development
Table Citrix Systems, Inc. Basic Information
Table Citrix Systems, Inc. Cloud itsm Revenue, Gross Margin (2018-2023)
Figure Citrix Systems, Inc. Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table Citrix Systems, Inc. Recent Development
Table Hewlett Packard Enterprise Development Lp Basic Information
Table Hewlett Packard Enterprise Development Lp Cloud itsm Revenue, Gross Margin (2018-2023)
Figure Hewlett Packard Enterprise Development Lp Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table Hewlett Packard Enterprise Development Lp Recent Development
Table IBM Corporation Basic Information
Table IBM Corporation Cloud itsm Revenue, Gross Margin (2018-2023)
Figure IBM Corporation Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table IBM Corporation Recent Development
Table Ivanti Basic Information
Table Ivanti Cloud itsm Revenue, Gross Margin (2018-2023)
Figure Ivanti Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table Ivanti Recent Development
Table Microsoft Corporation Basic Information
Table Microsoft Corporation Cloud itsm Revenue, Gross Margin (2018-2023)
Figure Microsoft Corporation Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table Microsoft Corporation Recent Development
Table Servicenow Basic Information
Table Servicenow Cloud itsm Revenue, Gross Margin (2018-2023)
Figure Servicenow Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table Servicenow Recent Development
Table BMC Software Basic Information
Table BMC Software Cloud itsm Revenue, Gross Margin (2018-2023)
Figure BMC Software Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table BMC Software Recent Development
Table CA Technologies Basic Information
Table CA Technologies Cloud itsm Revenue, Gross Margin (2018-2023)
Figure CA Technologies Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table CA Technologies Recent Development
Table ManageEngine Basic Information
Table ManageEngine Cloud itsm Revenue, Gross Margin (2018-2023)
Figure ManageEngine Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table ManageEngine Recent Development
Table Micro Focus Basic Information
Table Micro Focus Cloud itsm Revenue, Gross Margin (2018-2023)
Figure Micro Focus Revenue Market Share 2018-2023
Table Cloud itsm Products Offered
Table Micro Focus Recent Development
Table Research Process
Figure Bottom-up and Top-down Approaches for This Report
Research Methodology:
Global Cloud itsm Market Size Estimation
To estimate market size and trends, we use a combination of top-down and bottom-up methods. This allows us to evaluate the market from various perspectives—by company, region, product type, and end users.
Our estimates are based on actual sales data, excluding any discounts. Segment breakdowns and market shares are calculated using weighted averages based on usage rates and average prices. Regional insights are determined by how widely a product or service is adopted in each area.
Key companies are identified through secondary sources like industry reports and company filings. We then verify revenue estimates and other key data points through primary research, including interviews with industry experts, company executives, and decision-makers.
We take into account all relevant factors that could influence the market and validate our findings with real-world input. Our final insights combine both qualitative and quantitative data to provide a well-rounded view. Please note, these estimates do not account for unexpected changes such as inflation, economic downturns, or policy shifts.
Data Source
Secondary Sources
This study draws on a wide range of secondary sources, including press releases, annual reports, non-profit organizations, industry associations, government agencies, and customs data. We also referred to reputable databases and directories such as Bloomberg, Wind Info, Hoovers, Factiva, Trading Economics, Statista, and others. Additional references include investor presentations, company filings (e.g., SEC), economic data, and documents from regulatory and industry bodies.
These sources were used to gather technical and market-focused insights, identify key players, analyze market segmentation and classification, and track major trends and developments across industries.
| Market Size |
|
|
| Market Position of Top Company |
|
|
| Qualitative Analysis |
|
|
Primary Sources
As part of our primary research, we interviewed a variety of stakeholders from both the supply and demand sides to gather valuable qualitative and quantitative insights.
On the supply side, we spoke with product manufacturers, competitors, industry experts, research institutions, distributors, traders, and raw material suppliers. On the demand side, we engaged with business leaders, marketing and sales heads, technology and innovation directors, supply chain executives, and end users across key organizations.
These conversations helped us better understand market segmentation, pricing, applications, leading players, supply chains, demand trends, industry outlook, and key market dynamics—including risks, opportunities, barriers, and strategic developments.
Key Data Information from Primary Sources
| Primary Sources | Parameters | Key Data |
| Market Segments(by Application, by Type) |
|
|
| Total Market |
|
|