Global Case Management Market Report 2021
Global Case Management Market Report 2021
Insights into the Case Management Market include supply chain optimization, Case Management challenges, and growth forecasts segmented by region and service type.
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At the beginning of 2020, COVID-19 disease began to spread around the world, millions of people worldwide were infected with COVID-19 disease, and major countries around the world have implemented foot prohibitions and work stoppage orders. Except for the medical supplies and life support products industries, most industries have been greatly impacted, and Case Management industries have also been greatly affected.
In the past few years, the Case Management market experienced a growth of 0.0600299484061, the global market size of Case Management reached 4390.0 million $ in 2020, of what is about 3280.0 million $ in 2015.
From 2015 to 2019, the growth rate of global Case Management market size was in the range of xxx%. At the end of 2019, COVID-19 began to erupt in China, Due to the huge decrease of global economy; we forecast the growth rate of global economy will show a decrease of about 4%, due to this reason, Case Management market size in 2020 will be 4390.0 with a growth rate of xxx%. This is xxx percentage points lower than in previous years.
As of the date of the report, there have been more than 20 million confirmed cases of CVOID-19 worldwide, and the epidemic has not been effectively controlled. Therefore, we predict that the global epidemic will be basically controlled by the end of 2020 and the global Case Management market size will reach 6820.0 million $ in 2025, with a CAGR of xxx% between 2020-2025.
This Report covers the manufacturers’ data, including: shipment, price, revenue, gross profit, interview record, business distribution etc., these data help the consumer know about the competitors better. This report also covers all the regions and countries of the world, which shows a regional development status, including market size, volume and value, as well as price data.
Besides, the report also covers segment data, including: type segment, industry segment, channel segment etc. cover different segment market size, both volume and value. Also cover different industries clients information, which is very important for the manufacturers.
Section 1: Free——Definition
Section (2 3): 1200 USD——Manufacturer Detail
Pegasystems (US)
Appian (US)
IBM (US)
Newgen Software (India)
DST Systems (US)
Dell Technologies (US)
AINS (US)
Pulpstream (US)
Kofax (US)
Section 4: 900 USD——Region Segmentation
North America Country (United States, Canada)
South America
Asia Country (China, Japan, India, Korea)
Europe Country (Germany, UK, France, Italy)
Other Country (Middle East, Africa, GCC)
Section (5 6 7): 500 USD——
Product Type Segmentation
Service request
Fraud detection and anti-money laundering
Incident management
Investigation management
Legal workflow management
Industry Segmentation
Banking, Financial Services, and Insurance (BFSI)
Government
Healthcare
IT and telecom
Retail
Channel (Direct Sales, Distributor) Segmentation
Section 8: 400 USD——Trend (2020-2025)
Section 9: 300 USD——Product Type Detail
Section 10: 700 USD——Downstream Consumer
Section 11: 200 USD——Cost Structure
Section 12: 500 USD——Conclusion
Section 1 Case Management Product Definition
Section 2 Global Case Management Market Manufacturer Share and Market Overview
2.1 Global Manufacturer Case Management Shipments
2.2 Global Manufacturer Case Management Business Revenue
2.3 Global Case Management Market Overview
2.4 COVID-19 Impact on Case Management Industry
Section 3 Manufacturer Case Management Business Introduction
3.1 Pegasystems (US) Case Management Business Introduction
3.1.1 Pegasystems (US) Case Management Shipments, Price, Revenue and Gross profit 2015-2020
3.1.2 Pegasystems (US) Case Management Business Distribution by Region
3.1.3 Pegasystems (US) Interview Record
3.1.4 Pegasystems (US) Case Management Business Profile
3.1.5 Pegasystems (US) Case Management Product Specification
3.2 Appian (US) Case Management Business Introduction
3.2.1 Appian (US) Case Management Shipments, Price, Revenue and Gross profit 2015-2020
3.2.2 Appian (US) Case Management Business Distribution by Region
3.2.3 Interview Record
3.2.4 Appian (US) Case Management Business Overview
3.2.5 Appian (US) Case Management Product Specification
3.3 IBM (US) Case Management Business Introduction
3.3.1 IBM (US) Case Management Shipments, Price, Revenue and Gross profit 2015-2020
3.3.2 IBM (US) Case Management Business Distribution by Region
3.3.3 Interview Record
3.3.4 IBM (US) Case Management Business Overview
3.3.5 IBM (US) Case Management Product Specification
3.4 Newgen Software (India) Case Management Business Introduction
3.5 DST Systems (US) Case Management Business Introduction
3.6 Dell Technologies (US) Case Management Business Introduction
…
Section 4 Global Case Management Market Segmentation (Region Level)
4.1 North America Country
4.1.1 United States Case Management Market Size and Price Analysis 2015-2020
4.1.2 Canada Case Management Market Size and Price Analysis 2015-2020
4.2 South America Country
4.2.1 South America Case Management Market Size and Price Analysis 2015-2020
4.3 Asia Country
4.3.1 China Case Management Market Size and Price Analysis 2015-2020
4.3.2 Japan Case Management Market Size and Price Analysis 2015-2020
4.3.3 India Case Management Market Size and Price Analysis 2015-2020
4.3.4 Korea Case Management Market Size and Price Analysis 2015-2020
4.4 Europe Country
4.4.1 Germany Case Management Market Size and Price Analysis 2015-2020
4.4.2 UK Case Management Market Size and Price Analysis 2015-2020
4.4.3 France Case Management Market Size and Price Analysis 2015-2020
4.4.4 Italy Case Management Market Size and Price Analysis 2015-2020
4.4.5 Europe Case Management Market Size and Price Analysis 2015-2020
4.5 Other Country and Region
4.5.1 Middle East Case Management Market Size and Price Analysis 2015-2020
4.5.2 Africa Case Management Market Size and Price Analysis 2015-2020
4.5.3 GCC Case Management Market Size and Price Analysis 2015-2020
4.6 Global Case Management Market Segmentation (Region Level) Analysis 2015-2020
4.7 Global Case Management Market Segmentation (Region Level) Analysis
Section 5 Global Case Management Market Segmentation (Product Type Level)
5.1 Global Case Management Market Segmentation (Product Type Level) Market Size 2015-2020
5.2 Different Case Management Product Type Price 2015-2020
5.3 Global Case Management Market Segmentation (Product Type Level) Analysis
Section 6 Global Case Management Market Segmentation (Industry Level)
6.1 Global Case Management Market Segmentation (Industry Level) Market Size 2015-2020
6.2 Different Industry Price 2015-2020
6.3 Global Case Management Market Segmentation (Industry Level) Analysis
Section 7 Global Case Management Market Segmentation (Channel Level)
7.1 Global Case Management Market Segmentation (Channel Level) Sales Volume and Share 2015-2020
7.2 Global Case Management Market Segmentation (Channel Level) Analysis
Section 8 Case Management Market Forecast 2020-2025
8.1 Case Management Segmentation Market Forecast (Region Level)
8.2 Case Management Segmentation Market Forecast (Product Type Level)
8.3 Case Management Segmentation Market Forecast (Industry Level)
8.4 Case Management Segmentation Market Forecast (Channel Level)
Section 9 Case Management Segmentation Product Type
9.1 Service request Product Introduction
9.2 Fraud detection and anti-money laundering Product Introduction
9.3 Incident management Product Introduction
9.4 Investigation management Product Introduction
9.5 Legal workflow management Product Introduction
Section 10 Case Management Segmentation Industry
10.1 Banking, Financial Services, and Insurance (BFSI) Clients
10.2 Government Clients
10.3 Healthcare Clients
10.4 IT and telecom Clients
10.5 Retail Clients
Section 11 Case Management Cost of Production Analysis
11.1 Raw Material Cost Analysis
11.2 Technology Cost Analysis
11.3 Labor Cost Analysis
11.4 Cost Overview
Section 12 Conclusion
Chart and Figure
Figure Case Management Product Picture from Pegasystems (US)
Chart 2015-2020 Global Manufacturer Case Management Shipments (Units)
Chart 2015-2020 Global Manufacturer Case Management Shipments Share
Chart 2015-2020 Global Manufacturer Case Management Business Revenue (Million USD)
Chart 2015-2020 Global Manufacturer Case Management Business Revenue Share
Chart Pegasystems (US) Case Management Shipments, Price, Revenue and Gross profit 2015-2020
Chart Pegasystems (US) Case Management Business Distribution
Chart Pegasystems (US) Interview Record (Partly)
Figure Pegasystems (US) Case Management Product Picture
Chart Pegasystems (US) Case Management Business Profile
Table Pegasystems (US) Case Management Product Specification
Chart Appian (US) Case Management Shipments, Price, Revenue and Gross profit 2015-2020
Chart Appian (US) Case Management Business Distribution
Chart Appian (US) Interview Record (Partly)
Figure Appian (US) Case Management Product Picture
Chart Appian (US) Case Management Business Overview
Table Appian (US) Case Management Product Specification
Chart IBM (US) Case Management Shipments, Price, Revenue and Gross profit 2015-2020
Chart IBM (US) Case Management Business Distribution
Chart IBM (US) Interview Record (Partly)
Figure IBM (US) Case Management Product Picture
Chart IBM (US) Case Management Business Overview
Table IBM (US) Case Management Product Specification
3.4 Newgen Software (India) Case Management Business Introduction
…
Chart United States Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart United States Case Management Sales Price ($/Unit) 2015-2020
Chart Canada Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Canada Case Management Sales Price ($/Unit) 2015-2020
Chart South America Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart South America Case Management Sales Price ($/Unit) 2015-2020
Chart China Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart China Case Management Sales Price ($/Unit) 2015-2020
Chart Japan Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Japan Case Management Sales Price ($/Unit) 2015-2020
Chart India Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart India Case Management Sales Price ($/Unit) 2015-2020
Chart Korea Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Korea Case Management Sales Price ($/Unit) 2015-2020
Chart Germany Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Germany Case Management Sales Price ($/Unit) 2015-2020
Chart UK Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart UK Case Management Sales Price ($/Unit) 2015-2020
Chart France Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart France Case Management Sales Price ($/Unit) 2015-2020
Chart Italy Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Italy Case Management Sales Price ($/Unit) 2015-2020
Chart Europe Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Europe Case Management Sales Price ($/Unit) 2015-2020
Chart Middle East Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Middle East Case Management Sales Price ($/Unit) 2015-2020
Chart Africa Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Africa Case Management Sales Price ($/Unit) 2015-2020
Chart GCC Case Management Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart GCC Case Management Sales Price ($/Unit) 2015-2020
Chart Global Case Management Market Segmentation (Region Level) Sales Volume 2015-2020
Chart Global Case Management Market Segmentation (Region Level) Market size 2015-2020
Chart Case Management Market Segmentation (Product Type Level) Volume (Units) 2015-2020
Chart Case Management Market Segmentation (Product Type Level) Market Size (Million $) 2015-2020
Chart Different Case Management Product Type Price ($/Unit) 2015-2020
Chart Case Management Market Segmentation (Industry Level) Market Size (Volume) 2015-2020
Chart Case Management Market Segmentation (Industry Level) Market Size (Share) 2015-2020
Chart Case Management Market Segmentation (Industry Level) Market Size (Value) 2015-2020
Chart Global Case Management Market Segmentation (Channel Level) Sales Volume (Units) 2015-2020
Chart Global Case Management Market Segmentation (Channel Level) Share 2015-2020
Chart Case Management Segmentation Market Forecast (Region Level) 2020-2025
Chart Case Management Segmentation Market Forecast (Product Type Level) 2020-2025
Chart Case Management Segmentation Market Forecast (Industry Level) 2020-2025
Chart Case Management Segmentation Market Forecast (Channel Level) 2020-2025
Chart Service request Product Figure
Chart Service request Product Advantage and Disadvantage Comparison
Chart Fraud detection and anti-money laundering Product Figure
Chart Fraud detection and anti-money laundering Product Advantage and Disadvantage Comparison
Chart Incident management Product Figure
Chart Incident management Product Advantage and Disadvantage Comparison
Chart Investigation management Product Figure
Chart Investigation management Product Advantage and Disadvantage Comparison
Chart Legal workflow management Product Figure
Chart Legal workflow management Product Advantage and Disadvantage Comparison
Chart Banking, Financial Services, and Insurance (BFSI) Clients
Chart Government Clients
Chart Healthcare Clients
Chart IT and telecom Clients
Chart Retail Clients
Research Methodology:
Case Management Market Size Estimation
To estimate market size and trends, we use a combination of top-down and bottom-up methods. This allows us to evaluate the market from various perspectives—by company, region, product type, and end users.
Our estimates are based on actual sales data, excluding any discounts. Segment breakdowns and market shares are calculated using weighted averages based on usage rates and average prices. Regional insights are determined by how widely a product or service is adopted in each area.
Key companies are identified through secondary sources like industry reports and company filings. We then verify revenue estimates and other key data points through primary research, including interviews with industry experts, company executives, and decision-makers.
We take into account all relevant factors that could influence the market and validate our findings with real-world input. Our final insights combine both qualitative and quantitative data to provide a well-rounded view. Please note, these estimates do not account for unexpected changes such as inflation, economic downturns, or policy shifts.
Data Source
Secondary Sources
This study draws on a wide range of secondary sources, including press releases, annual reports, non-profit organizations, industry associations, government agencies, and customs data. We also referred to reputable databases and directories such as Bloomberg, Wind Info, Hoovers, Factiva, Trading Economics, Statista, and others. Additional references include investor presentations, company filings (e.g., SEC), economic data, and documents from regulatory and industry bodies.
These sources were used to gather technical and market-focused insights, identify key players, analyze market segmentation and classification, and track major trends and developments across industries.
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Primary Sources
As part of our primary research, we interviewed a variety of stakeholders from both the supply and demand sides to gather valuable qualitative and quantitative insights.
On the supply side, we spoke with product manufacturers, competitors, industry experts, research institutions, distributors, traders, and raw material suppliers. On the demand side, we engaged with business leaders, marketing and sales heads, technology and innovation directors, supply chain executives, and end users across key organizations.
These conversations helped us better understand market segmentation, pricing, applications, leading players, supply chains, demand trends, industry outlook, and key market dynamics—including risks, opportunities, barriers, and strategic developments.
Key Data Information from Primary Sources
| Primary Sources | Parameters | Key Data |
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| Total Market |
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