Global Business Processes Outsourcing Services Market Report 2021 by Key Players, Types, Applications, Countries, Market Size, Forecast to 2027 (Based on 2020 COVID-19 Worldwide Spread)
Global Business Processes Outsourcing Services Market Report 2021 by Key Players, Types, Applications, Countries, Market Size, Forecast to 2027 (Based on 2020 COVID-19 Worldwide Spread)
Insights into the Business Processes Outsourcing Services Market include supply chain optimization, Business Processes Outsourcing Services challenges, and growth forecasts segmented by region and service type.
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The Business Processes Outsourcing Services market is expected to grow from USD X.X million in 2021 to USD X.X million by 2027, at a CAGR of X.X% during the forecast period. The global Business Processes Outsourcing Services market report is a comprehensive research that focuses on the overall consumption structure, development trends, sales models and sales of top countries in the global Business Processes Outsourcing Services market. The report focuses on well-known providers in the global Business Processes Outsourcing Services industry, market segments, competition, and the macro environment.
Under COVID-19 Outbreak, how the Business Processes Outsourcing Services Industry will develop is also analyzed in detail in Chapter 1.7 of the report.
In Chapter 2.4, we analyzed industry trends in the context of COVID-19.
In Chapter 3.5, we analyzed the impact of COVID-19 on the product industry chain based on the upstream and downstream markets.
In Chapters 6 to 10 of the report, we analyze the impact of COVID-19 on various regions and major countries.
In chapter 13.5, the impact of COVID-19 on the future development of the industry is pointed out.
A holistic study of the market is made by considering a variety of factors, from demographics conditions and business cycles in a particular country to market-specific microeconomic impacts. The study found the shift in market paradigms in terms of regional competitive advantage and the competitive landscape of major players.
Key players in the global Business Processes Outsourcing Services market covered in Chapter 4:
Amdocs
Conduent, Inc.
Accenture
Cognizant
Sodexo
ADP, LLC
Genpact
TTEC Holdings Inc.
Tata Consultancy Services
Alorica
Synnex (Convergys included)
Transcosmos
Teleperformance
Capgemini
Tech Mahindra
Blackstone Group
NCR Corporation
WNS Global Services
CBRE Group
HCL
Infosys
Firstsource Solutions
Acquire BPO
HP Infosystem
Wipro
Invensis
In Chapter 11 and 13.3, on the basis of types, the Business Processes Outsourcing Services market from 2016 to 2027 is primarily split into:
Finance & Accounting
Human Resources
Knowledge Process Outsourcing
Procurement & Supply Chain
Customer Services
Others
In Chapter 12 and 13.4, on the basis of applications, the Business Processes Outsourcing Services market from 2016 to 2027 covers:
Banking, Financial Services and Insurance (BFSI)
Healthcare
Manufacturing
IT & Telecommunication
Retail
Others
Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2016-2027) of the following regions are covered in Chapter 5, 6, 7, 8, 9, 10, 13:
North America (Covered in Chapter 6 and 13)
United States
Canada
Mexico
Europe (Covered in Chapter 7 and 13)
Germany
UK
France
Italy
Spain
Russia
Others
Asia-Pacific (Covered in Chapter 8 and 13)
China
Japan
South Korea
Australia
India
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 9 and 13)
Saudi Arabia
UAE
Egypt
Nigeria
South Africa
Others
South America (Covered in Chapter 10 and 13)
Brazil
Argentina
Columbia
Chile
Others
Years considered for this report:
Historical Years: 2016-2020
Base Year: 2020
Estimated Year: 2021
Forecast Period: 2021-2027
Table of Content
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Regulatory Scenario by Region/Country
1.4 Market Investment Scenario Strategic
1.5 Market Analysis by Type
1.5.1 Global Business Processes Outsourcing Services Market Share by Type (2021-2027)
1.5.2 Finance & Accounting
1.5.3 Human Resources
1.5.4 Knowledge Process Outsourcing
1.5.5 Procurement & Supply Chain
1.5.6 Customer Services
1.5.7 Others
1.6 Market by Application
1.6.1 Global Business Processes Outsourcing Services Market Share by Application (2021-2027)
1.6.2 Banking, Financial Services and Insurance (BFSI)
1.6.3 Healthcare
1.6.4 Manufacturing
1.6.5 IT & Telecommunication
1.6.6 Retail
1.6.7 Others
1.7 Business Processes Outsourcing Services Industry Development Trends under COVID-19 Outbreak
1.7.1 Global COVID-19 Status Overview
1.7.2 Influence of COVID-19 Outbreak on Business Processes Outsourcing Services Industry Development
2. Global Market Growth Trends
2.1 Industry Trends
2.1.1 SWOT Analysis
2.1.2 Porter’s Five Forces Analysis
2.2 Potential Market and Growth Potential Analysis
2.3 Industry News and Policies by Regions
2.3.1 Industry News
2.3.2 Industry Policies
2.4 Industry Trends Under COVID-19
3 Value Chain of Business Processes Outsourcing Services Market
3.1 Value Chain Status
3.2 Business Processes Outsourcing Services Manufacturing Cost Structure Analysis
3.2.1 Production Process Analysis
3.2.2 Manufacturing Cost Structure of Business Processes Outsourcing Services
3.2.3 Labor Cost of Business Processes Outsourcing Services
3.2.3.1 Labor Cost of Business Processes Outsourcing Services Under COVID-19
3.3 Sales and Marketing Model Analysis
3.4 Downstream Major Customer Analysis (by Region)
3.5 Value Chain Status Under COVID-19
4 Players Profiles
4.1 Amdocs
4.1.1 Amdocs Basic Information
4.1.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.1.3 Amdocs Business Processes Outsourcing Services Market Performance (2016-2021)
4.1.4 Amdocs Business Overview
4.2 Conduent, Inc.
4.2.1 Conduent, Inc. Basic Information
4.2.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.2.3 Conduent, Inc. Business Processes Outsourcing Services Market Performance (2016-2021)
4.2.4 Conduent, Inc. Business Overview
4.3 Accenture
4.3.1 Accenture Basic Information
4.3.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.3.3 Accenture Business Processes Outsourcing Services Market Performance (2016-2021)
4.3.4 Accenture Business Overview
4.4 Cognizant
4.4.1 Cognizant Basic Information
4.4.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.4.3 Cognizant Business Processes Outsourcing Services Market Performance (2016-2021)
4.4.4 Cognizant Business Overview
4.5 Sodexo
4.5.1 Sodexo Basic Information
4.5.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.5.3 Sodexo Business Processes Outsourcing Services Market Performance (2016-2021)
4.5.4 Sodexo Business Overview
4.6 ADP, LLC
4.6.1 ADP, LLC Basic Information
4.6.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.6.3 ADP, LLC Business Processes Outsourcing Services Market Performance (2016-2021)
4.6.4 ADP, LLC Business Overview
4.7 Genpact
4.7.1 Genpact Basic Information
4.7.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.7.3 Genpact Business Processes Outsourcing Services Market Performance (2016-2021)
4.7.4 Genpact Business Overview
4.8 TTEC Holdings Inc.
4.8.1 TTEC Holdings Inc. Basic Information
4.8.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.8.3 TTEC Holdings Inc. Business Processes Outsourcing Services Market Performance (2016-2021)
4.8.4 TTEC Holdings Inc. Business Overview
4.9 Tata Consultancy Services
4.9.1 Tata Consultancy Services Basic Information
4.9.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.9.3 Tata Consultancy Services Business Processes Outsourcing Services Market Performance (2016-2021)
4.9.4 Tata Consultancy Services Business Overview
4.10 Alorica
4.10.1 Alorica Basic Information
4.10.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.10.3 Alorica Business Processes Outsourcing Services Market Performance (2016-2021)
4.10.4 Alorica Business Overview
4.11 Synnex (Convergys included)
4.11.1 Synnex (Convergys included) Basic Information
4.11.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.11.3 Synnex (Convergys included) Business Processes Outsourcing Services Market Performance (2016-2021)
4.11.4 Synnex (Convergys included) Business Overview
4.12 Transcosmos
4.12.1 Transcosmos Basic Information
4.12.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.12.3 Transcosmos Business Processes Outsourcing Services Market Performance (2016-2021)
4.12.4 Transcosmos Business Overview
4.13 Teleperformance
4.13.1 Teleperformance Basic Information
4.13.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.13.3 Teleperformance Business Processes Outsourcing Services Market Performance (2016-2021)
4.13.4 Teleperformance Business Overview
4.14 Capgemini
4.14.1 Capgemini Basic Information
4.14.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.14.3 Capgemini Business Processes Outsourcing Services Market Performance (2016-2021)
4.14.4 Capgemini Business Overview
4.15 Tech Mahindra
4.15.1 Tech Mahindra Basic Information
4.15.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.15.3 Tech Mahindra Business Processes Outsourcing Services Market Performance (2016-2021)
4.15.4 Tech Mahindra Business Overview
4.16 Blackstone Group
4.16.1 Blackstone Group Basic Information
4.16.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.16.3 Blackstone Group Business Processes Outsourcing Services Market Performance (2016-2021)
4.16.4 Blackstone Group Business Overview
4.17 NCR Corporation
4.17.1 NCR Corporation Basic Information
4.17.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.17.3 NCR Corporation Business Processes Outsourcing Services Market Performance (2016-2021)
4.17.4 NCR Corporation Business Overview
4.18 WNS Global Services
4.18.1 WNS Global Services Basic Information
4.18.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.18.3 WNS Global Services Business Processes Outsourcing Services Market Performance (2016-2021)
4.18.4 WNS Global Services Business Overview
4.19 CBRE Group
4.19.1 CBRE Group Basic Information
4.19.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.19.3 CBRE Group Business Processes Outsourcing Services Market Performance (2016-2021)
4.19.4 CBRE Group Business Overview
4.20 HCL
4.20.1 HCL Basic Information
4.20.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.20.3 HCL Business Processes Outsourcing Services Market Performance (2016-2021)
4.20.4 HCL Business Overview
4.21 Infosys
4.21.1 Infosys Basic Information
4.21.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.21.3 Infosys Business Processes Outsourcing Services Market Performance (2016-2021)
4.21.4 Infosys Business Overview
4.22 Firstsource Solutions
4.22.1 Firstsource Solutions Basic Information
4.22.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.22.3 Firstsource Solutions Business Processes Outsourcing Services Market Performance (2016-2021)
4.22.4 Firstsource Solutions Business Overview
4.23 Acquire BPO
4.23.1 Acquire BPO Basic Information
4.23.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.23.3 Acquire BPO Business Processes Outsourcing Services Market Performance (2016-2021)
4.23.4 Acquire BPO Business Overview
4.24 HP Infosystem
4.24.1 HP Infosystem Basic Information
4.24.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.24.3 HP Infosystem Business Processes Outsourcing Services Market Performance (2016-2021)
4.24.4 HP Infosystem Business Overview
4.25 Wipro
4.25.1 Wipro Basic Information
4.25.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.25.3 Wipro Business Processes Outsourcing Services Market Performance (2016-2021)
4.25.4 Wipro Business Overview
4.26 Invensis
4.26.1 Invensis Basic Information
4.26.2 Business Processes Outsourcing Services Product Profiles, Application and Specification
4.26.3 Invensis Business Processes Outsourcing Services Market Performance (2016-2021)
4.26.4 Invensis Business Overview
5 Global Business Processes Outsourcing Services Market Analysis by Regions
5.1 Global Business Processes Outsourcing Services Sales, Revenue and Market Share by Regions
5.1.1 Global Business Processes Outsourcing Services Sales by Regions (2016-2021)
5.1.2 Global Business Processes Outsourcing Services Revenue by Regions (2016-2021)
5.2 North America Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
5.3 Europe Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
5.4 Asia-Pacific Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
5.5 Middle East and Africa Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
5.6 South America Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
6 North America Business Processes Outsourcing Services Market Analysis by Countries
6.1 North America Business Processes Outsourcing Services Sales, Revenue and Market Share by Countries
6.1.1 North America Business Processes Outsourcing Services Sales by Countries (2016-2021)
6.1.2 North America Business Processes Outsourcing Services Revenue by Countries (2016-2021)
6.1.3 North America Business Processes Outsourcing Services Market Under COVID-19
6.2 United States Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
6.2.1 United States Business Processes Outsourcing Services Market Under COVID-19
6.3 Canada Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
6.4 Mexico Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
7 Europe Business Processes Outsourcing Services Market Analysis by Countries
7.1 Europe Business Processes Outsourcing Services Sales, Revenue and Market Share by Countries
7.1.1 Europe Business Processes Outsourcing Services Sales by Countries (2016-2021)
7.1.2 Europe Business Processes Outsourcing Services Revenue by Countries (2016-2021)
7.1.3 Europe Business Processes Outsourcing Services Market Under COVID-19
7.2 Germany Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
7.2.1 Germany Business Processes Outsourcing Services Market Under COVID-19
7.3 UK Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
7.3.1 UK Business Processes Outsourcing Services Market Under COVID-19
7.4 France Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
7.4.1 France Business Processes Outsourcing Services Market Under COVID-19
7.5 Italy Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
7.5.1 Italy Business Processes Outsourcing Services Market Under COVID-19
7.6 Spain Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
7.6.1 Spain Business Processes Outsourcing Services Market Under COVID-19
7.7 Russia Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
7.7.1 Russia Business Processes Outsourcing Services Market Under COVID-19
8 Asia-Pacific Business Processes Outsourcing Services Market Analysis by Countries
8.1 Asia-Pacific Business Processes Outsourcing Services Sales, Revenue and Market Share by Countries
8.1.1 Asia-Pacific Business Processes Outsourcing Services Sales by Countries (2016-2021)
8.1.2 Asia-Pacific Business Processes Outsourcing Services Revenue by Countries (2016-2021)
8.1.3 Asia-Pacific Business Processes Outsourcing Services Market Under COVID-19
8.2 China Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
8.2.1 China Business Processes Outsourcing Services Market Under COVID-19
8.3 Japan Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
8.3.1 Japan Business Processes Outsourcing Services Market Under COVID-19
8.4 South Korea Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
8.4.1 South Korea Business Processes Outsourcing Services Market Under COVID-19
8.5 Australia Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
8.6 India Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
8.6.1 India Business Processes Outsourcing Services Market Under COVID-19
8.7 Southeast Asia Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
8.7.1 Southeast Asia Business Processes Outsourcing Services Market Under COVID-19
9 Middle East and Africa Business Processes Outsourcing Services Market Analysis by Countries
9.1 Middle East and Africa Business Processes Outsourcing Services Sales, Revenue and Market Share by Countries
9.1.1 Middle East and Africa Business Processes Outsourcing Services Sales by Countries (2016-2021)
9.1.2 Middle East and Africa Business Processes Outsourcing Services Revenue by Countries (2016-2021)
9.1.3 Middle East and Africa Business Processes Outsourcing Services Market Under COVID-19
9.2 Saudi Arabia Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
9.3 UAE Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
9.4 Egypt Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
9.5 Nigeria Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
9.6 South Africa Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
10 South America Business Processes Outsourcing Services Market Analysis by Countries
10.1 South America Business Processes Outsourcing Services Sales, Revenue and Market Share by Countries
10.1.1 South America Business Processes Outsourcing Services Sales by Countries (2016-2021)
10.1.2 South America Business Processes Outsourcing Services Revenue by Countries (2016-2021)
10.1.3 South America Business Processes Outsourcing Services Market Under COVID-19
10.2 Brazil Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
10.2.1 Brazil Business Processes Outsourcing Services Market Under COVID-19
10.3 Argentina Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
10.4 Columbia Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
10.5 Chile Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
11 Global Business Processes Outsourcing Services Market Segment by Types
11.1 Global Business Processes Outsourcing Services Sales, Revenue and Market Share by Types (2016-2021)
11.1.1 Global Business Processes Outsourcing Services Sales and Market Share by Types (2016-2021)
11.1.2 Global Business Processes Outsourcing Services Revenue and Market Share by Types (2016-2021)
11.2 Finance & Accounting Sales and Price (2016-2021)
11.3 Human Resources Sales and Price (2016-2021)
11.4 Knowledge Process Outsourcing Sales and Price (2016-2021)
11.5 Procurement & Supply Chain Sales and Price (2016-2021)
11.6 Customer Services Sales and Price (2016-2021)
11.7 Others Sales and Price (2016-2021)
12 Global Business Processes Outsourcing Services Market Segment by Applications
12.1 Global Business Processes Outsourcing Services Sales, Revenue and Market Share by Applications (2016-2021)
12.1.1 Global Business Processes Outsourcing Services Sales and Market Share by Applications (2016-2021)
12.1.2 Global Business Processes Outsourcing Services Revenue and Market Share by Applications (2016-2021)
12.2 Banking, Financial Services and Insurance (BFSI) Sales, Revenue and Growth Rate (2016-2021)
12.3 Healthcare Sales, Revenue and Growth Rate (2016-2021)
12.4 Manufacturing Sales, Revenue and Growth Rate (2016-2021)
12.5 IT & Telecommunication Sales, Revenue and Growth Rate (2016-2021)
12.6 Retail Sales, Revenue and Growth Rate (2016-2021)
12.7 Others Sales, Revenue and Growth Rate (2016-2021)
13 Business Processes Outsourcing Services Market Forecast by Regions (2021-2027)
13.1 Global Business Processes Outsourcing Services Sales, Revenue and Growth Rate (2021-2027)
13.2 Business Processes Outsourcing Services Market Forecast by Regions (2021-2027)
13.2.1 North America Business Processes Outsourcing Services Market Forecast (2021-2027)
13.2.2 Europe Business Processes Outsourcing Services Market Forecast (2021-2027)
13.2.3 Asia-Pacific Business Processes Outsourcing Services Market Forecast (2021-2027)
13.2.4 Middle East and Africa Business Processes Outsourcing Services Market Forecast (2021-2027)
13.2.5 South America Business Processes Outsourcing Services Market Forecast (2021-2027)
13.3 Business Processes Outsourcing Services Market Forecast by Types (2021-2027)
13.4 Business Processes Outsourcing Services Market Forecast by Applications (2021-2027)
13.5 Business Processes Outsourcing Services Market Forecast Under COVID-19
14 Appendix
14.1 Methodology
14.2 Research Data Source
List of Tables and Figures
Table Global Business Processes Outsourcing Services Market Size Growth Rate by Type (2021-2027)
Figure Global Business Processes Outsourcing Services Market Share by Type in 2020 & 2026
Figure Finance & Accounting Features
Figure Human Resources Features
Figure Knowledge Process Outsourcing Features
Figure Procurement & Supply Chain Features
Figure Customer Services Features
Figure Others Features
Table Global Business Processes Outsourcing Services Market Size Growth by Application (2021-2027)
Figure Global Business Processes Outsourcing Services Market Share by Application in 2020 & 2026
Figure Banking, Financial Services and Insurance (BFSI) Description
Figure Healthcare Description
Figure Manufacturing Description
Figure IT & Telecommunication Description
Figure Retail Description
Figure Others Description
Figure Global COVID-19 Status Overview
Table Influence of COVID-19 Outbreak on Business Processes Outsourcing Services Industry Development
Table SWOT Analysis
Figure Porter's Five Forces Analysis
Figure Global Business Processes Outsourcing Services Market Size and Growth Rate 2016-2027
Table Industry News
Table Industry Policies
Figure Value Chain Status of Business Processes Outsourcing Services
Figure Production Process of Business Processes Outsourcing Services
Figure Manufacturing Cost Structure of Business Processes Outsourcing Services
Figure Major Company Analysis (by Business Distribution Base, by Product Type)
Table Downstream Major Customer Analysis (by Region)
Table Amdocs Profile
Table Amdocs Production, Value, Price, Gross Margin 2016-2021
Table Conduent, Inc. Profile
Table Conduent, Inc. Production, Value, Price, Gross Margin 2016-2021
Table Accenture Profile
Table Accenture Production, Value, Price, Gross Margin 2016-2021
Table Cognizant Profile
Table Cognizant Production, Value, Price, Gross Margin 2016-2021
Table Sodexo Profile
Table Sodexo Production, Value, Price, Gross Margin 2016-2021
Table ADP, LLC Profile
Table ADP, LLC Production, Value, Price, Gross Margin 2016-2021
Table Genpact Profile
Table Genpact Production, Value, Price, Gross Margin 2016-2021
Table TTEC Holdings Inc. Profile
Table TTEC Holdings Inc. Production, Value, Price, Gross Margin 2016-2021
Table Tata Consultancy Services Profile
Table Tata Consultancy Services Production, Value, Price, Gross Margin 2016-2021
Table Alorica Profile
Table Alorica Production, Value, Price, Gross Margin 2016-2021
Table Synnex (Convergys included) Profile
Table Synnex (Convergys included) Production, Value, Price, Gross Margin 2016-2021
Table Transcosmos Profile
Table Transcosmos Production, Value, Price, Gross Margin 2016-2021
Table Teleperformance Profile
Table Teleperformance Production, Value, Price, Gross Margin 2016-2021
Table Capgemini Profile
Table Capgemini Production, Value, Price, Gross Margin 2016-2021
Table Tech Mahindra Profile
Table Tech Mahindra Production, Value, Price, Gross Margin 2016-2021
Table Blackstone Group Profile
Table Blackstone Group Production, Value, Price, Gross Margin 2016-2021
Table NCR Corporation Profile
Table NCR Corporation Production, Value, Price, Gross Margin 2016-2021
Table WNS Global Services Profile
Table WNS Global Services Production, Value, Price, Gross Margin 2016-2021
Table CBRE Group Profile
Table CBRE Group Production, Value, Price, Gross Margin 2016-2021
Table HCL Profile
Table HCL Production, Value, Price, Gross Margin 2016-2021
Table Infosys Profile
Table Infosys Production, Value, Price, Gross Margin 2016-2021
Table Firstsource Solutions Profile
Table Firstsource Solutions Production, Value, Price, Gross Margin 2016-2021
Table Acquire BPO Profile
Table Acquire BPO Production, Value, Price, Gross Margin 2016-2021
Table HP Infosystem Profile
Table HP Infosystem Production, Value, Price, Gross Margin 2016-2021
Table Wipro Profile
Table Wipro Production, Value, Price, Gross Margin 2016-2021
Table Invensis Profile
Table Invensis Production, Value, Price, Gross Margin 2016-2021
Figure Global Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Global Business Processes Outsourcing Services Revenue ($) and Growth (2016-2021)
Table Global Business Processes Outsourcing Services Sales by Regions (2016-2021)
Table Global Business Processes Outsourcing Services Sales Market Share by Regions (2016-2021)
Table Global Business Processes Outsourcing Services Revenue ($) by Regions (2016-2021)
Table Global Business Processes Outsourcing Services Revenue Market Share by Regions (2016-2021)
Table Global Business Processes Outsourcing Services Revenue Market Share by Regions in 2016
Table Global Business Processes Outsourcing Services Revenue Market Share by Regions in 2020
Figure North America Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Europe Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Asia-Pacific Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Middle East and Africa Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure South America Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure North America Business Processes Outsourcing Services Revenue ($) and Growth (2016-2021)
Table North America Business Processes Outsourcing Services Sales by Countries (2016-2021)
Table North America Business Processes Outsourcing Services Sales Market Share by Countries (2016-2021)
Figure North America Business Processes Outsourcing Services Sales Market Share by Countries in 2016
Figure United States Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Canada Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Mexico Business Processes Outsourcing Services Sales and Growth (2016-2021)
Figure Europe Business Processes Outsourcing Services Revenue ($) Growth (2016-2021)
Table Europe Business Processes Outsourcing Services Sales by Countries (2016-2021)
Table Europe Business Processes Outsourcing Services Sales Market Share by Countries (2016-2021)
Figure Germany Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure UK Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure France Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Italy Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Spain Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Russia Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Asia-Pacific Business Processes Outsourcing Services Revenue ($) and Growth (2016-2021)
Table Asia-Pacific Business Processes Outsourcing Services Sales by Countries (2016-2021)
Table Asia-Pacific Business Processes Outsourcing Services Sales Market Share by Countries (2016-2021)
Figure China Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Japan Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure South Korea Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Australia Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure India Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Southeast Asia Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Middle East and Africa Business Processes Outsourcing Services Revenue ($) and Growth (2016-2021)
Table Middle East and Africa Business Processes Outsourcing Services Sales by Countries (2016-2021)
Table Middle East and Africa Business Processes Outsourcing Services Sales Market Share by Countries (2016-2021)
Figure Saudi Arabia Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure UAE Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Egypt Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Nigeria Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure South Africa Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure South America Business Processes Outsourcing Services Revenue ($) and Growth (2016-2021)
Figure Brazil Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Argentina Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Columbia Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Figure Chile Business Processes Outsourcing Services Sales and Growth Rate (2016-2021)
Table Global Business Processes Outsourcing Services Sales by Types (2016-2021)
Table Global Business Processes Outsourcing Services Revenue ($) by Types (2016-2021)
Figure Global Finance & Accounting Sales and Growth Rate (2016-2021)
Figure Global Finance & Accounting Price (2016-2021)
Figure Global Human Resources Sales and Growth Rate (2016-2021)
Figure Global Human Resources Price (2016-2021)
Figure Global Knowledge Process Outsourcing Sales and Growth Rate (2016-2021)
Figure Global Knowledge Process Outsourcing Price (2016-2021)
Figure Global Procurement & Supply Chain Sales and Growth Rate (2016-2021)
Figure Global Procurement & Supply Chain Price (2016-2021)
Figure Global Customer Services Sales and Growth Rate (2016-2021)
Figure Global Customer Services Price (2016-2021)
Figure Global Others Sales and Growth Rate (2016-2021)
Figure Global Others Price (2016-2021)
Table Global Business Processes Outsourcing Services Sales by Applications (2016-2021)
Table Global Business Processes Outsourcing Services Sales Share by Applications (2016-2021)
Figure Global Banking, Financial Services and Insurance (BFSI) Sales and Growth Rate (2016-2021)
Figure Global Banking, Financial Services and Insurance (BFSI) Revenue and Growth Rate (2016-2021)
Figure Global Healthcare Sales and Growth Rate (2016-2021)
Figure Global Healthcare Revenue and Growth Rate (2016-2021)
Figure Global Manufacturing Sales and Growth Rate (2016-2021)
Figure Global Manufacturing Revenue and Growth Rate (2016-2021)
Figure Global IT & Telecommunication Sales and Growth Rate (2016-2021)
Figure Global IT & Telecommunication Revenue and Growth Rate (2016-2021)
Figure Global Retail Sales and Growth Rate (2016-2021)
Figure Global Retail Revenue and Growth Rate (2016-2021)
Figure Global Others Sales and Growth Rate (2016-2021)
Figure Global Others Revenue and Growth Rate (2016-2021)
Figure Global Business Processes Outsourcing Services Sales and Growth Rate (2021-2027)
Figure Global Business Processes Outsourcing Services Revenue ($) and Growth Rate (2021-2027)
Table Global Business Processes Outsourcing Services Sales Forecast by Regions (2021-2027)
Table Global Business Processes Outsourcing Services Revenue Forecast by Regions (2021-2027)
Figure North America Business Processes Outsourcing Services Sales Forecast (2021-2027)
Figure North America Business Processes Outsourcing Services Revenue Forecast (2021-2027)
Figure Europe Business Processes Outsourcing Services Sales Forecast (2021-2027)
Figure Europe Business Processes Outsourcing Services Revenue Forecast (2021-2027)
Figure Asia-Pacific Business Processes Outsourcing Services Sales Forecast (2021-2027)
Figure Asia-Pacific Business Processes Outsourcing Services Revenue Forecast (2021-2027)
Figure Middle East and Africa Business Processes Outsourcing Services Sales Forecast (2021-2027)
Figure Middle East and Africa Business Processes Outsourcing Services Revenue Forecast (2021-2027)
Figure South America Business Processes Outsourcing Services Sales Forecast (2021-2027)
Figure South America Business Processes Outsourcing Services Revenue Forecast (2021-2027)
Table Global Business Processes Outsourcing Services Sales Forecast by Types (2021-2027)
Table Global Business Processes Outsourcing Services Sales Market Share Forecast by Types (2021-2027)
Table Global Business Processes Outsourcing Services Revenue Market Share Forecast by Types (2021-2027)
Table Global Business Processes Outsourcing Services Sales Market Share Forecast by Applications (2021-2027)
Table Global Business Processes Outsourcing Services Revenue Forecast by Applications (2021-2027)
Table Global Business Processes Outsourcing Services Revenue Market Share Forecast by Applications (2021-2027)
Research Methodology:
Business Processes Outsourcing Services Market Size Estimation
To estimate market size and trends, we use a combination of top-down and bottom-up methods. This allows us to evaluate the market from various perspectives—by company, region, product type, and end users.
Our estimates are based on actual sales data, excluding any discounts. Segment breakdowns and market shares are calculated using weighted averages based on usage rates and average prices. Regional insights are determined by how widely a product or service is adopted in each area.
Key companies are identified through secondary sources like industry reports and company filings. We then verify revenue estimates and other key data points through primary research, including interviews with industry experts, company executives, and decision-makers.
We take into account all relevant factors that could influence the market and validate our findings with real-world input. Our final insights combine both qualitative and quantitative data to provide a well-rounded view. Please note, these estimates do not account for unexpected changes such as inflation, economic downturns, or policy shifts.
Data Source
Secondary Sources
This study draws on a wide range of secondary sources, including press releases, annual reports, non-profit organizations, industry associations, government agencies, and customs data. We also referred to reputable databases and directories such as Bloomberg, Wind Info, Hoovers, Factiva, Trading Economics, Statista, and others. Additional references include investor presentations, company filings (e.g., SEC), economic data, and documents from regulatory and industry bodies.
These sources were used to gather technical and market-focused insights, identify key players, analyze market segmentation and classification, and track major trends and developments across industries.
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| Qualitative Analysis |
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Primary Sources
As part of our primary research, we interviewed a variety of stakeholders from both the supply and demand sides to gather valuable qualitative and quantitative insights.
On the supply side, we spoke with product manufacturers, competitors, industry experts, research institutions, distributors, traders, and raw material suppliers. On the demand side, we engaged with business leaders, marketing and sales heads, technology and innovation directors, supply chain executives, and end users across key organizations.
These conversations helped us better understand market segmentation, pricing, applications, leading players, supply chains, demand trends, industry outlook, and key market dynamics—including risks, opportunities, barriers, and strategic developments.
Key Data Information from Primary Sources
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| Market Segments(by Application, by Type) |
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| Total Market |
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