Global B2C CRM Software for Airports Industry

2023-2029 Global B2C CRM Software for Airports Industry Research & Trends Analysis Report

Global B2C CRM Software for Airports Industry

2023-2029 Global B2C CRM Software for Airports Industry Research & Trends Analysis Report


The report classifies the business vertical into various segments based on components, voltage, end-user scope, and regional division. A thorough analysis of each segment with respect to their market share, growth rate, and revenue contribution forms a major part of the study.

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According to the research report, the global market for B2C CRM Software for Airports should grow from US$ million in 2022 to US$ million by 2029, with a CAGR of % for the period of 2023-2029.

China B2C CRM Software for Airports market should grow from US$ million in 2022 to US$ million by 2029, with a CAGR of % for the period of 2023-2029.

The United States B2C CRM Software for Airports market should grow from US$ million in 2022 to US$ million by 2029, with a CAGR of % for the period of 2023-2029.

In terms of type, On-Premise segment holds a share about % in 2022 and will reach % in 2029; while in terms of application, Class A Airport has a share approximately % in 2022 and will grow at a CAGR % during 2023 and 2029.

The global key manufacturers of B2C CRM Software for Airports include AirIT, Embross, TAV Information Technologies, MEXIA Interactive, Edge Airport, Drück & Pfeiffer, ESP Global Services, Net Display Systems and NAVBLUE, etc. In 2022, the global top five players hold a share approximately % in terms of revenue.

This report aims to provide a comprehensive study of the global market for B2C CRM Software for Airports. Report Highlights:

(1) Global B2C CRM Software for Airports market size (value), history data from 2018-2022 and forecast data from 2023 to 2029.

(2) Global B2C CRM Software for Airports market competitive situation, revenue and market share, from 2018 to 2022.

(3) China B2C CRM Software for Airports market competitive situation, revenue and market share, from 2018 to 2022.

(4) Global B2C CRM Software for Airports segment by region (or country), key regions cover the United States, Europe, Japan, South Korea, Southeast Asia and India, etc.

(5) Global B2C CRM Software for Airports segment by type and by application and regional segment by type and by application.

(6) B2C CRM Software for Airports industry supply chain, upstream, midstream and downstream analysis.

Market segment by regions, regional analysis covers

North America (United States, Canada and Mexico)

Europe (Germany, France, UK, Russia, Italy and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)

South America (Brazil, Rest of South America)

Middle East & Africa

Market segment by type, covers

On-Premise

Cloud-based

Market segment by application, can be divided into

Class A Airport

Class B Airport

Class C Airport

Class D Airport

Market segment by players, this report covers

AirIT

Embross

TAV Information Technologies

MEXIA Interactive

Edge Airport

Drück & Pfeiffer

ESP Global Services

Net Display Systems

NAVBLUE

E-Cargoware

Damarel Systems International

latitude 247

Airtopsoft SA

Xovis

1 Market Overview

1.1 Product Overview and Scope of B2C CRM Software for Airports

1.2 Global B2C CRM Software for Airports Market Size and Forecast

1.3 China B2C CRM Software for Airports Market Size and Forecast

1.4 China Market Percentage in Global

1.4.1 By Revenue, China B2C CRM Software for Airports Share in Global Market, 2018-2029

1.4.2 B2C CRM Software for Airports Market Size: China VS Global, 2018-2029

1.5 B2C CRM Software for Airports Market Dynamics

1.5.1 B2C CRM Software for Airports Market Drivers

1.5.2 B2C CRM Software for Airports Market Restraints

1.5.3 B2C CRM Software for Airports Industry Trends

1.5.4 B2C CRM Software for Airports Industry Policy

2 Global Competitive Situation by Company

2.1 Global B2C CRM Software for Airports Revenue by Company (2018-2023)

2.2 Global B2C CRM Software for Airports Participants, Market Position (Tier 1, Tier 2 and Tier 3)

2.3 Global B2C CRM Software for Airports Concentration Ratio

2.4 Global B2C CRM Software for Airports Mergers & Acquisitions, Expansion Plans

2.5 Global B2C CRM Software for Airports Manufacturers Product Type

3 China Competitive Situation by Company

3.1 China B2C CRM Software for Airports Revenue by Company (2018-2023)

3.2 China B2C CRM Software for Airports B2C CRM Software for Airports Participants, Market Position (Tier 1, Tier 2 and Tier 3)

3.3 China B2C CRM Software for Airports, Revenue Percentage of Local Players VS Foreign Manufacturers (2018-2023)

4 Industry Chain Analysis

4.1 B2C CRM Software for Airports Industry Chain

4.2 B2C CRM Software for Airports Upstream Analysis

4.3 B2C CRM Software for Airports Midstream Analysis

4.4 B2C CRM Software for Airports Downstream Analysis

5 Sights by Type

5.1 B2C CRM Software for Airports Classification

5.1.1 On-Premise

5.1.2 Cloud-based

5.2 By Type, Global B2C CRM Software for Airports Market Size & CAGR, 2018 VS 2022 VS 2029

5.3 By Type, Global B2C CRM Software for Airports Revenue, 2018-2029

6 Sights by Application

6.1 B2C CRM Software for Airports Segment by Application

6.1.1 Class A Airport

6.1.2 Class B Airport

6.1.3 Class C Airport

6.1.4 Class D Airport

6.2 By Application, Global B2C CRM Software for Airports Market Size & CAGR, 2018 VS 2022 VS 2029

6.3 By Application, Global B2C CRM Software for Airports Revenue, 2018-2029

7 Sales Sights by Region

7.1 By Region, Global B2C CRM Software for Airports Market Size, 2018 VS 2022 VS 2029

7.2 By Region, Global B2C CRM Software for Airports Market Size, 2018-2029

7.3 North America

7.3.1 North America B2C CRM Software for Airports Market Size & Forecasts, 2018-2029

7.3.2 By Country, North America B2C CRM Software for Airports Market Size Market Share

7.4 Europe

7.4.1 Europe B2C CRM Software for Airports Market Size & Forecasts, 2018-2029

7.4.2 By Country, Europe B2C CRM Software for Airports Market Size Market Share

7.5 Asia Pacific

7.5.1 Asia Pacific B2C CRM Software for Airports Market Size & Forecasts, 2018-2029

7.5.2 By Country/Region, Asia Pacific B2C CRM Software for Airports Market Size Market Share

7.6 South America

7.6.1 South America B2C CRM Software for Airports Market Size & Forecasts, 2018-2029

7.6.2 By Country, South America B2C CRM Software for Airports Market Size Market Share

7.7 Middle East & Africa

8 Sights by Country Level

8.1 By Country, Global B2C CRM Software for Airports Market Size & CAGR，2018 VS 2022 VS 2029

8.2 By Country, Global B2C CRM Software for Airports Market Size, 2018-2029

8.3 U.S.

8.3.1 U.S. B2C CRM Software for Airports Market Size, 2018-2029

8.3.2 By Company, U.S. B2C CRM Software for Airports Revenue Market Share, 2018-2023

8.3.3 By Type, U.S. B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.3.4 By Application, U.S. B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.4 Europe

8.4.1 Europe B2C CRM Software for Airports Market Size, 2018-2029

8.4.2 By Company, Europe B2C CRM Software for Airports Revenue Market Share, 2018-2023

8.4.3 By Type, Europe B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.4.4 By Application, Europe B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.5 China

8.5.1 China B2C CRM Software for Airports Market Size, 2018-2029

8.5.2 By Company, China B2C CRM Software for Airports Revenue Market Share, 2018-2023

8.5.3 By Type, China B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.5.4 By Application, China B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.6 Japan

8.6.1 Japan B2C CRM Software for Airports Market Size, 2018-2029

8.6.2 By Company, Japan B2C CRM Software for Airports Revenue Market Share, 2018-2023

8.6.3 By Type, Japan B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.6.4 By Application, Japan B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.7 South Korea

8.7.1 South Korea B2C CRM Software for Airports Market Size, 2018-2029

8.7.2 By Company, South Korea B2C CRM Software for Airports Revenue Market Share, 2018-2023

8.7.3 By Type, South Korea B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.7.4 By Application, South Korea B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.8 Southeast Asia

8.8.1 Southeast Asia B2C CRM Software for Airports Market Size, 2018-2029

8.8.2 By Company, Southeast Asia B2C CRM Software for Airports Revenue Market Share, 2018-2023

8.8.3 By Type, Southeast Asia B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.8.4 By Application, Southeast Asia B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.9 India

8.9.1 India B2C CRM Software for Airports Market Size, 2018-2029

8.9.2 By Company, India B2C CRM Software for Airports Revenue Market Share, 2018-2023

8.9.3 By Type, India B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.9.4 By Application, India B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.10 Middle East & Asia

8.10.1 Middle East & Asia B2C CRM Software for Airports Market Size, 2018-2029

8.10.2 By Company, Middle East & Asia B2C CRM Software for Airports Revenue Market Share, 2018-2023

8.10.3 By Type, Middle East & Asia B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

8.10.4 By Application, Middle East & Asia B2C CRM Software for Airports Revenue Market Share, 2022 VS 2029

9 Global Manufacturers Profile

9.1 AirIT

9.1.1 AirIT Company Information, Head Office, Market Area and Industry Position

9.1.2 AirIT Company Profile and Main Business

9.1.3 AirIT B2C CRM Software for Airports Models, Specifications and Application

9.1.4 AirIT B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.1.5 AirIT Recent Developments

9.2 Embross

9.2.1 Embross Company Information, Head Office, Market Area and Industry Position

9.2.2 Embross Company Profile and Main Business

9.2.3 Embross B2C CRM Software for Airports Models, Specifications and Application

9.2.4 Embross B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.2.5 Embross Recent Developments

9.3 TAV Information Technologies

9.3.1 TAV Information Technologies Company Information, Head Office, Market Area and Industry Position

9.3.2 TAV Information Technologies Company Profile and Main Business

9.3.3 TAV Information Technologies B2C CRM Software for Airports Models, Specifications and Application

9.3.4 TAV Information Technologies B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.3.5 TAV Information Technologies Recent Developments

9.4 MEXIA Interactive

9.4.1 MEXIA Interactive Company Information, Head Office, Market Area and Industry Position

9.4.2 MEXIA Interactive Company Profile and Main Business

9.4.3 MEXIA Interactive B2C CRM Software for Airports Models, Specifications and Application

9.4.4 MEXIA Interactive B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.4.5 MEXIA Interactive Recent Developments

9.5 Edge Airport

9.5.1 Edge Airport Company Information, Head Office, Market Area and Industry Position

9.5.2 Edge Airport Company Profile and Main Business

9.5.3 Edge Airport B2C CRM Software for Airports Models, Specifications and Application

9.5.4 Edge Airport B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.5.5 Edge Airport Recent Developments

9.6 Drück & Pfeiffer

9.6.1 Drück & Pfeiffer Company Information, Head Office, Market Area and Industry Position

9.6.2 Drück & Pfeiffer Company Profile and Main Business

9.6.3 Drück & Pfeiffer B2C CRM Software for Airports Models, Specifications and Application

9.6.4 Drück & Pfeiffer B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.6.5 Drück & Pfeiffer Recent Developments

9.7 ESP Global Services

9.7.1 ESP Global Services Company Information, Head Office, Market Area and Industry Position

9.7.2 ESP Global Services Company Profile and Main Business

9.7.3 ESP Global Services B2C CRM Software for Airports Models, Specifications and Application

9.7.4 ESP Global Services B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.7.5 ESP Global Services Recent Developments

9.8 Net Display Systems

9.8.1 Net Display Systems Company Information, Head Office, Market Area and Industry Position

9.8.2 Net Display Systems Company Profile and Main Business

9.8.3 Net Display Systems B2C CRM Software for Airports Models, Specifications and Application

9.8.4 Net Display Systems B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.8.5 Net Display Systems Recent Developments

9.9 NAVBLUE

9.9.1 NAVBLUE Company Information, Head Office, Market Area and Industry Position

9.9.2 NAVBLUE Company Profile and Main Business

9.9.3 NAVBLUE B2C CRM Software for Airports Models, Specifications and Application

9.9.4 NAVBLUE B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.9.5 NAVBLUE Recent Developments

9.10 E-Cargoware

9.10.1 E-Cargoware Company Information, Head Office, Market Area and Industry Position

9.10.2 E-Cargoware Company Profile and Main Business

9.10.3 E-Cargoware B2C CRM Software for Airports Models, Specifications and Application

9.10.4 E-Cargoware B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.10.5 E-Cargoware Recent Developments

9.11 Damarel Systems International

9.11.1 Damarel Systems International Company Information, Head Office, Market Area and Industry Position

9.11.2 Damarel Systems International Company Profile and Main Business

9.11.3 Damarel Systems International B2C CRM Software for Airports Models, Specifications and Application

9.11.4 Damarel Systems International B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.11.5 Damarel Systems International Recent Developments

9.12 latitude 247

9.12.1 latitude 247 Company Information, Head Office, Market Area and Industry Position

9.12.2 latitude 247 Company Profile and Main Business

9.12.3 latitude 247 B2C CRM Software for Airports Models, Specifications and Application

9.12.4 latitude 247 B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.12.5 latitude 247 Recent Developments

9.13 Airtopsoft SA

9.13.1 Airtopsoft SA Company Information, Head Office, Market Area and Industry Position

9.13.2 Airtopsoft SA Company Profile and Main Business

9.13.3 Airtopsoft SA B2C CRM Software for Airports Models, Specifications and Application

9.13.4 Airtopsoft SA B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.13.5 Airtopsoft SA Recent Developments

9.14 Xovis

9.14.1 Xovis Company Information, Head Office, Market Area and Industry Position

9.14.2 Xovis Company Profile and Main Business

9.14.3 Xovis B2C CRM Software for Airports Models, Specifications and Application

9.14.4 Xovis B2C CRM Software for Airports Revenue and Gross Margin, 2018-2023

9.14.5 Xovis Recent Developments

10 Conclusion

11 Appendix

11.1 Research Methodology

11.2 Data Source

11.2.1 Secondary Sources

11.2.2 Primary Sources

11.3 Market Estimation Model

11.4 Disclaimer

Tables & Figures:
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Research Methodology:
This research study involved the extensive usage of both primary and secondary data sources. The research process involved the study of various factors affecting the industry, including the government policy, market environment, competitive landscape, historical data, present trends in the market, technological innovation, upcoming technologies and the technical progress in related industry, and market risks, opportunities, market barriers and challenges. The following illustrative figure shows the market research methodology applied in this report.
B2C CRM Software for Airports Market Size Estimation

To estimate market size and trends, we use a combination of top-down and bottom-up methods. This allows us to evaluate the market from various perspectives—by company, region, product type, and end users.

Our estimates are based on actual sales data, excluding any discounts. Segment breakdowns and market shares are calculated using weighted averages based on usage rates and average prices. Regional insights are determined by how widely a product or service is adopted in each area.

Key companies are identified through secondary sources like industry reports and company filings. We then verify revenue estimates and other key data points through primary research, including interviews with industry experts, company executives, and decision-makers.

We take into account all relevant factors that could influence the market and validate our findings with real-world input. Our final insights combine both qualitative and quantitative data to provide a well-rounded view. Please note, these estimates do not account for unexpected changes such as inflation, economic downturns, or policy shifts.

Data Source

Secondary Sources

This study draws on a wide range of secondary sources, including press releases, annual reports, non-profit organizations, industry associations, government agencies, and customs data. We also referred to reputable databases and directories such as Bloomberg, Wind Info, Hoovers, Factiva, Trading Economics, Statista, and others. Additional references include investor presentations, company filings (e.g., SEC), economic data, and documents from regulatory and industry bodies.

These sources were used to gather technical and market-focused insights, identify key players, analyze market segmentation and classification, and track major trends and developments across industries.

Market Size
  • Segmental value
  • Geographic Penetration
  • Product Adoption Rate for Different market
  • Journals, Websites, and Press Releases
  • Annual Reports and SEC Filings
  • Company Websites and Press Releases
  • Public and Paid Databases
  • Market Intellix Data Repository
Market Position of Top Company
  • Product Financials
  • Geographic value Mix
  • Total Company value
  • Business/Segmental value Mix
Qualitative Analysis
  • Influence Factors
  • Market Potential
  • Market Risks and Opportunities
  • Industry Trends
  • Geographical Features
  • Government Policies
  • Company Websites and Press Releases
  • Public and Paid Databases
  • Annual Reports
  • Industry Associations
  • Market Intellix Data Repository

Primary Sources

As part of our primary research, we interviewed a variety of stakeholders from both the supply and demand sides to gather valuable qualitative and quantitative insights.

On the supply side, we spoke with product manufacturers, competitors, industry experts, research institutions, distributors, traders, and raw material suppliers. On the demand side, we engaged with business leaders, marketing and sales heads, technology and innovation directors, supply chain executives, and end users across key organizations.

These conversations helped us better understand market segmentation, pricing, applications, leading players, supply chains, demand trends, industry outlook, and key market dynamics—including risks, opportunities, barriers, and strategic developments.

Key Data Information from Primary Sources

Primary Sources Parameters Key Data
Market Segments(by Application, by Type)
  • Value by Type
  • Status and Forecast
  • Value by Application
  • Value by Regions, Status and Forecast (2025-2031)
  • Value Market Share by Type
  • Value Growth Rate by Type
  • Value by Application
  • Percentage and Growth Rate by Application
  • Value Growth Rate and Market Share by Regions
  • Market Size Status and Forecast (2025-2031)
Total Market
  • Overall Size, Status and Forecast
  • Market Size Status and Forecast (2025-2031)
Frequently asked questions(FAQ's):
Why are some of the most well-known companies left out of the B2C CRM Software for Airports Market study?
The B2C CRM Software for Airports study includes a diverse group of participants, including both market leaders and up-and-comers. Contact our sales representative to receive a complete list of companies covered in the study.
What is the current state of the B2C CRM Software for Airports Industry, and what is the projected growth trajectory through 2030?
In 2024, the B2C CRM Software for Airports Market share surpassed USD xx million, and between 2025 and 2030, it will grow at a CAGR of yy%.
What trends may have an impact on the B2C CRM Software for Airports Market's growth?
A handful of disruptive trends, nevertheless, will have a contradictory and significant impact on the development of the B2C CRM Software for Airports Market as well as its distribution among its players
What makes the latest B2C CRM Software for Airports Market study unique?
The latest version of the B2C CRM Software for Airports Market study includes a market size breakdown by relevant business segments, applications, and geography, as well as qualitative insights such as Patent Analysis*, Market Entropy, Key Development Activities, Market Dynamics, PEST and PORTER models, and more.