Digital Process Automation Market Analysis by Component, Deployment Model, Enterprise Size, Business Function & Industry (2020 – 2025).
Digital Process Automation Market Analysis by Component, Deployment Model, Enterprise Size, Business Function & Industry (2020 – 2025).
The Global Digital Process Automation Market investigation report contains Types, Application & all logical and factual briefs about market Overview, CAGR, Production Volume, Sales, Revenue with the regional analysis covers North America, Europe, Asia-Pacific, South America, Middle East & Africa & The top Players like {playerNamesStr}
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The global digital process automation market generated revenue of US$ 7,820.8 million in 2020 and is expected to reach US$ 13,836.6 million by 2025 with a CAGR of 12.1% in the forecast period. The study offers a detailed analysis of the global market for digital process automation. Considering 2019 as the base year, the report provides projected market information for the 2020 to 2025 forecast period. The study includes information on the current size and projected growth of the overall digital process automation market and its associated business segments. Revenue estimates for this period segmented on the component, deployment model, enterprise size, business function and industry. It outlines the dynamics, the business environment, and emerging developments in the digital process automation market.
The digital process automation market report will help several vendors make the right investment and development decisions. The research focuses on the global digital process automation scenario and its proliferation across various market verticals. The descriptions in this report cover factors that currently influence and impede market growth and factor that will accelerate the future dimensions of demand for digital process automation.
The chapters included in the report describe leading players of digital process automation market. The study provides landscape analysis, which offers detailed profiles of major players in the digital process automation market worldwide. The report covers a fine-grained taxonomy of market segmentation in terms of component, deployment model, enterprise size, business function and industry.
By Component
• Solution
• Services
o Professional Services
o Managed Services
The solution segment holds the dominating position in the market in 2020 and is expected to retain its dominance throughout the forecast period. The service segment is further segmented into professional and managed services. The professional service segment accounts the dominant position in the market in 2020 whereas the managed service segment is expected to grow with the highest CAGR in the forecast period.
By Deployment Model
• On- Premises
• Cloud Based
The cloud based deployment model is expected to grow with the highest CAGR during the forecast period. In addition, on-premises hold a dominant market position in 2020 and are expected to remain dominant over the forecast period.
By Enterprise Size
• Small & Medium Enterprises
• Large Enterprises
The small & medium enterprises segment is expected to grow with the highest CAGR during the forecast period. Moreover, the large enterprise segment holds the dominating position in the market in 2020 and is expected to retain its dominance throughout the forecast period.
By Business Function
• Sales Process Automation
• Supply Chain Automation
• Claims Automation
• Marketing Automation
The supply chain automation segment is expected to grow with the highest CAGR during the forecast period.
By Industry
• BFSI
• Energy & Utility
• Healthcare
• Manufacturing
• Media & Entertainment
• Retail & Consumer Goods
• Telecom & IT
• Transport & Logistics
• Others (government and travel & hospitality)
By Region
• North America
• Europe
• Asia Pacific
• Middle East & Africa
• Latin America
North America is expected to contribute the larger market share in 2020. The United States and Canada are the largest market-driven countries in this region. Moreover, Asia Pacific is projected to rise at the fastest CAGR in the forecast period. China, India, and Japan are some of the major market-driven countries in the world.
Market Players
Some of the major players of digital process automation market are Appian Corporation, Bizagi Limited, Cognizant Technology Solutions Corporation, DST Systems, Inc., DXC Technology Company, IBM Corporation, Infosys Limited, K2 Systems Limited, Mindtree Limited, Newgen Software Technologies Ltd., Open Text Inc., Oracle Corporation, Pegasystems Inc., Software AG Inc., TIBCO Software Inc.
1. Introduction
2. Market Overview
2.1. Global Digital Process Automation Market Introduction
2.2. Macro- Economic Factor
2.3. Market Determinants
2.3.1. Market Driver
2.3.2. Market Restraints
2.3.3. Market Opportunities
2.3.4. Market Challenges
2.4. Value Chain Analysis
2.5. Technology/Product Roadmap
2.6. Porters 5 Force Model
2.7. Market Growth Opportunity Analysis
3. Market Segmentation
3.1. Global Digital Process Automation Market Analysis (US$ Mn), By Component, 2019 - 2025
3.1.1. Solution
3.1.2. Services
3.1.2.1. Professional Services
3.1.2.2. Managed Services
3.2. Global Digital Process Automation Market Analysis (US$ Mn), By Deployment Model, 2019 – 2025
3.2.1. On- Premises
3.2.2. Cloud Based
3.3. Global Digital Process Automation Market Analysis (US$ Mn), By Enterprise Size, 2019 – 2025
3.3.1. Small & Medium Enterprises
3.3.2. Large Enterprises
3.4. Global Digital Process Automation Market Analysis (US$ Mn), By Business Function, 2019 – 2025
3.4.1. Sales Process Automation
3.4.2. Supply Chain Automation
3.4.3. Claims Automation
3.4.4. Marketing Automation
3.5. Global Digital Process Automation Market Analysis (US$ Mn), By Industry, 2019 – 2025
3.5.1. Manufacturing
3.5.2. Retail & Consumer Goods
3.5.3. BFSI
3.5.4. Telecom & IT
3.5.5. Transport & Logistics
3.5.6. Energy & Utility
3.5.7. Media & Entertainment
3.5.8. Healthcare
3.5.9. Others
4. Regional Analysis
4.1. North America Digital Process Automation Market Analysis (US$ Mn), 2019 - 2025
4.1.1. By Country
4.1.1.1. U.S.
4.1.1.2. Canada
4.1.2. By Component
4.1.2.1. Solution
4.1.2.2. Services
4.1.2.2.1. Professional Services
4.1.2.2.2. Managed Services
4.1.3. By Deployment Model
4.1.3.1. On- Premises
4.1.3.2. Cloud Based
4.1.4. By Enterprise Size
4.1.4.1. Small & Medium Enterprises
4.1.4.2. Large Enterprises
4.1.5. By Business Function
4.1.5.1. Sales Process Automation
4.1.5.2. Supply Chain Automation
4.1.5.3. Claims Automation
4.1.5.4. Marketing Automation
4.1.6. By Industry
4.1.6.1. Manufacturing
4.1.6.2. Retail & Consumer Goods
4.1.6.3. BFSI
4.1.6.4. Telecom & IT
4.1.6.5. Transport & Logistics
4.1.6.6. Energy & Utility
4.1.6.7. Media & Entertainment
4.1.6.8. Healthcare
4.1.6.9. Others
4.2. Europe Digital Process Automation Market Analysis (US$ Mn), 2019 - 2025
4.2.1. By Country, 2019 – 2025
4.2.1.1. Germany
4.2.1.2. U.K.
4.2.1.3. France
4.2.1.4. Italy
4.2.1.5. Spain
4.2.1.6. Rest of Europe
4.2.2. By Component
4.2.2.1. Solution
4.2.2.2. Services
4.2.2.2.1. Professional Services
4.2.2.2.2. Managed Services
4.2.3. By Deployment Model
4.2.3.1. On- Premises
4.2.3.2. Cloud Based
4.2.4. By Enterprise Size
4.2.4.1. Small & Medium Enterprises
4.2.4.2. Large Enterprises
4.2.5. By Business Function
4.2.5.1. Sales Process Automation
4.2.5.2. Supply Chain Automation
4.2.5.3. Claims Automation
4.2.5.4. Marketing Automation
4.2.6. By Industry
4.2.6.1. Manufacturing
4.2.6.2. Retail & Consumer Goods
4.2.6.3. BFSI
4.2.6.4. Telecom & IT
4.2.6.5. Transport & Logistics
4.2.6.6. Energy & Utility
4.2.6.7. Media & Entertainment
4.2.6.8. Healthcare
4.2.6.9. Others
4.3. Asia Pacific Digital Process Automation Market Analysis (US$ Mn), 2019 - 2025
4.3.1. By Country, 2019 – 2025
4.3.1.1. China
4.3.1.2. Japan
4.3.1.3. India
4.3.1.4. Rest of Asia Pacific
4.3.2. By Component
4.3.2.1. Solution
4.3.2.2. Services
4.3.2.2.1. Professional Services
4.3.2.2.2. Managed Services
4.3.3. By Deployment Model
4.3.3.1. On- Premises
4.3.3.2. Cloud Based
4.3.4. By Enterprise Size
4.3.4.1. Small & Medium Enterprises
4.3.4.2. Large Enterprises
4.3.5. By Business Function
4.3.5.1. Sales Process Automation
4.3.5.2. Supply Chain Automation
4.3.5.3. Claims Automation
4.3.5.4. Marketing Automation
4.3.6. By Industry
4.3.6.1. Manufacturing
4.3.6.2. Retail & Consumer Goods
4.3.6.3. BFSI
4.3.6.4. Telecom & IT
4.3.6.5. Transport & Logistics
4.3.6.6. Energy & Utility
4.3.6.7. Media & Entertainment
4.3.6.8. Healthcare
4.3.6.9. Others
4.4. Middle East & Africa Digital Process Automation Market Analysis (US$ Mn), 2019 - 2025
4.4.1. By Country, 2019 – 2025
4.4.1.1. Middle East
4.4.1.2. Africa
4.4.2. By Component
4.4.2.1. Solution
4.4.2.2. Services
4.4.2.2.1. Professional Services
4.4.2.2.2. Managed Services
4.4.3. By Deployment Model
4.4.3.1. On- Premises
4.4.3.2. Cloud Based
4.4.4. By Enterprise Size
4.4.4.1. Small & Medium Enterprises
4.4.4.2. Large Enterprises
4.4.5. By Business Function
4.4.5.1. Sales Process Automation
4.4.5.2. Supply Chain Automation
4.4.5.3. Claims Automation
4.4.5.4. Marketing Automation
4.4.6. By Industry
4.4.6.1. Manufacturing
4.4.6.2. Retail & Consumer Goods
4.4.6.3. BFSI
4.4.6.4. Telecom & IT
4.4.6.5. Transport & Logistics
4.4.6.6. Energy & Utility
4.4.6.7. Media & Entertainment
4.4.6.8. Healthcare
4.4.6.9. Others
4.5. Latin America Digital Process Automation Market Analysis (US$ Mn), 2019 - 2025
4.5.1. By Country, 2019 – 2025
4.5.1.1. Brazil
4.5.1.2. Mexico
4.5.1.3. Rest of Latin America
4.5.2. By Component
4.5.2.1. Solution
4.5.2.2. Services
4.5.2.2.1. Professional Services
4.5.2.2.2. Managed Services
4.5.3. By Deployment Model
4.5.3.1. On- Premises
4.5.3.2. Cloud Based
4.5.4. By Enterprise Size
4.5.4.1. Small & Medium Enterprises
4.5.4.2. Large Enterprises
4.5.5. By Business Function
4.5.5.1. Sales Process Automation
4.5.5.2. Supply Chain Automation
4.5.5.3. Claims Automation
4.5.5.4. Marketing Automation
4.5.6. By Industry
4.5.6.1. Manufacturing
4.5.6.2. Retail & Consumer Goods
4.5.6.3. BFSI
4.5.6.4. Telecom & IT
4.5.6.5. Transport & Logistics
4.5.6.6. Energy & Utility
4.5.6.7. Media & Entertainment
4.5.6.8. Healthcare
4.5.6.9. Others
5. Competitive Analysis
5.1. Company Share Analysis (%) 2019
5.2. List of Acquisition, Merger, Collaboration & New Product Launch
6. Company Profiles
6.1. IBM
6.2. Pegasystems
6.3. Appian
6.4. Oracle
6.5. Software AG
6.6. DST Systems
6.7. Opentext Corporation
6.8. Dxc Technology
6.9. Infosys
6.10. Cognizant
Research Methodology:
Digital Process Automation Market Size Estimation
To estimate market size and trends, we use a combination of top-down and bottom-up methods. This allows us to evaluate the market from various perspectives—by company, region, product type, and end users.
Our estimates are based on actual sales data, excluding any discounts. Segment breakdowns and market shares are calculated using weighted averages based on usage rates and average prices. Regional insights are determined by how widely a product or service is adopted in each area.
Key companies are identified through secondary sources like industry reports and company filings. We then verify revenue estimates and other key data points through primary research, including interviews with industry experts, company executives, and decision-makers.
We take into account all relevant factors that could influence the market and validate our findings with real-world input. Our final insights combine both qualitative and quantitative data to provide a well-rounded view. Please note, these estimates do not account for unexpected changes such as inflation, economic downturns, or policy shifts.
Data Source
Secondary Sources
This study draws on a wide range of secondary sources, including press releases, annual reports, non-profit organizations, industry associations, government agencies, and customs data. We also referred to reputable databases and directories such as Bloomberg, Wind Info, Hoovers, Factiva, Trading Economics, Statista, and others. Additional references include investor presentations, company filings (e.g., SEC), economic data, and documents from regulatory and industry bodies.
These sources were used to gather technical and market-focused insights, identify key players, analyze market segmentation and classification, and track major trends and developments across industries.
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Primary Sources
As part of our primary research, we interviewed a variety of stakeholders from both the supply and demand sides to gather valuable qualitative and quantitative insights.
On the supply side, we spoke with product manufacturers, competitors, industry experts, research institutions, distributors, traders, and raw material suppliers. On the demand side, we engaged with business leaders, marketing and sales heads, technology and innovation directors, supply chain executives, and end users across key organizations.
These conversations helped us better understand market segmentation, pricing, applications, leading players, supply chains, demand trends, industry outlook, and key market dynamics—including risks, opportunities, barriers, and strategic developments.
Key Data Information from Primary Sources
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