COVID-19 Outbreak-Global Customer Communication Management (CCM) Industry Market Report-Development Trends, Threats, Opportunities and Competitive Landscape in 2020
Customer Communication Management (CCM) is described as a high-level derivative of Enterprise Content Management (ECM) technology. Customer communication management software evolved from the convergence of output management technology and document composition and generation. CCM software allows customers to interact through a variety of communication channels, such as email, mobile, web, SMS, print and customer self-service. Customer communication management systems automate and streamline document-related business processes to improve business performance and efficiency.
The Customer Communication Management (CCM) market revenue was xx.xx Million USD in 2019, and will reach xx.xx Million USD in 2025, with a CAGR of x.x% during 2020-2025.
Under COVID-19 outbreak globally, this report provides 360 degrees of analysis from supply chain, import and export control to regional government policy and future influence on the industry. Detailed analysis about market status (2015-2020), enterprise competition pattern, advantages and disadvantages of enterprise products, industry development trends (2020-2025), regional industrial layout characteristics and macroeconomic policies, industrial policy has also been included. From raw materials to end users of this industry are analyzed scientifically, the trends of product circulation and sales channel will be presented as well. Considering COVID-19, this report provides comprehensive and in-depth analysis on how the epidemic push this industry transformation and reform.
In COVID-19 outbreak, Chapter 2.2 of this report provides an analysis of the impact of COVID-19 on the global economy and the Customer Communication Management (CCM) industry.
Chapter 3.7 covers the analysis of the impact of COVID-19 from the perspective of the industry chain.
In addition, chapters 7-11 consider the impact of COVID-19 on the regional economy.
The Customer Communication Management (CCM) market can be split based on product types, major applications, and important countries as follows:
Key players in the global Customer Communication Management (CCM) market covered in Chapter 12:
OpenText Corporation
GMC Software AG
Oracle Corporation
Newgen Software Technologies Limited.
Striata, Inc.
Pitney Bowes, Inc.
Dell EMC
Cincom Systems, Inc.
ZOHO Corporation
Adobe Systems, Inc.
Doxee S.p.A.
Xerox Corporation
Kofax Inc.
Hewlett Packard Enterprise
Ecrion Software
In Chapter 4 and 14.1, on the basis of types, the Customer Communication Management (CCM) market from 2015 to 2025 is primarily split into:
Cloud Based
On-Premise
In Chapter 5 and 14.2, on the basis of applications, the Customer Communication Management (CCM) market from 2015 to 2025 covers:
Healthcare
BFSI
IT and Telecom
E-commerce and Retail
Hospitality and Travel
Government and Utilities
Others (Education, Entertainment and Media)
Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2015-2025) of the following regions are covered in Chapter 6, 7, 8, 9, 10, 11, 14:
North America (Covered in Chapter 7 and 14)
United States
Canada
Mexico
Europe (Covered in Chapter 8 and 14)
Germany
UK
France
Italy
Spain
Russia
Others
Asia-Pacific (Covered in Chapter 9 and 14)
China
Japan
South Korea
Australia
India
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 10 and 14)
Saudi Arabia
UAE
Egypt
Nigeria
South Africa
Others
South America (Covered in Chapter 11 and 14)
Brazil
Argentina
Columbia
Chile
Others
Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025
Table of Content
1 Customer Communication Management (CCM) Introduction and Market Overview
1.1 Objectives of the Study
1.2 Overview of Customer Communication Management (CCM)
1.3 Scope of The Study
1.3.1 Key Market Segments
1.3.2 Players Covered
1.3.3 COVID-19's impact on the Customer Communication Management (CCM) industry
1.4 Methodology of The Study
1.5 Research Data Source
2 Executive Summary
2.1 Market Overview
2.1.1 Global Customer Communication Management (CCM) Market Size, 2015 – 2020
2.1.2 Global Customer Communication Management (CCM) Market Size by Type, 2015 – 2020
2.1.3 Global Customer Communication Management (CCM) Market Size by Application, 2015 – 2020
2.1.4 Global Customer Communication Management (CCM) Market Size by Region, 2015 - 2025
2.2 Business Environment Analysis
2.2.1 Global COVID-19 Status and Economic Overview
2.2.2 Influence of COVID-19 Outbreak on Customer Communication Management (CCM) Industry Development
3 Industry Chain Analysis
3.1 Upstream Raw Material Suppliers of Customer Communication Management (CCM) Analysis
3.2 Major Players of Customer Communication Management (CCM)
3.3 Customer Communication Management (CCM) Manufacturing Cost Structure Analysis
3.3.1 Production Process Analysis
3.3.2 Manufacturing Cost Structure of Customer Communication Management (CCM)
3.3.3 Labor Cost of Customer Communication Management (CCM)
3.4 Market Distributors of Customer Communication Management (CCM)
3.5 Major Downstream Buyers of Customer Communication Management (CCM) Analysis
3.6 The Impact of Covid-19 From the Perspective of Industry Chain
3.7 Regional Import and Export Controls Will Exist for a Long Time
3.8 Continued downward PMI Spreads Globally
4 Global Customer Communication Management (CCM) Market, by Type
4.1 Global Customer Communication Management (CCM) Value and Market Share by Type (2015-2020)
4.2 Global Customer Communication Management (CCM) Production and Market Share by Type (2015-2020)
4.3 Global Customer Communication Management (CCM) Value and Growth Rate by Type (2015-2020)
4.3.1 Global Customer Communication Management (CCM) Value and Growth Rate of Cloud Based
4.3.2 Global Customer Communication Management (CCM) Value and Growth Rate of On-Premise
4.4 Global Customer Communication Management (CCM) Price Analysis by Type (2015-2020)
5 Customer Communication Management (CCM) Market, by Application
5.1 Downstream Market Overview
5.2 Global Customer Communication Management (CCM) Consumption and Market Share by Application (2015-2020)
5.3 Global Customer Communication Management (CCM) Consumption and Growth Rate by Application (2015-2020)
5.3.1 Global Customer Communication Management (CCM) Consumption and Growth Rate of Healthcare (2015-2020)
5.3.2 Global Customer Communication Management (CCM) Consumption and Growth Rate of BFSI (2015-2020)
5.3.3 Global Customer Communication Management (CCM) Consumption and Growth Rate of IT and Telecom (2015-2020)
5.3.4 Global Customer Communication Management (CCM) Consumption and Growth Rate of E-commerce and Retail (2015-2020)
5.3.5 Global Customer Communication Management (CCM) Consumption and Growth Rate of Hospitality and Travel (2015-2020)
5.3.6 Global Customer Communication Management (CCM) Consumption and Growth Rate of Government and Utilities (2015-2020)
5.3.7 Global Customer Communication Management (CCM) Consumption and Growth Rate of Others (Education, Entertainment and Media) (2015-2020)
6 Global Customer Communication Management (CCM) Market Analysis by Regions
6.1 Global Customer Communication Management (CCM) Sales, Revenue and Market Share by Regions
6.1.1 Global Customer Communication Management (CCM) Sales by Regions (2015-2020)
6.1.2 Global Customer Communication Management (CCM) Revenue by Regions (2015-2020)
6.2 North America Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
6.3 Europe Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
6.4 Asia-Pacific Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
6.5 Middle East and Africa Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
6.6 South America Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
7 North America Customer Communication Management (CCM) Market Analysis by Countries
7.1 The Influence of COVID-19 on North America Market
7.2 North America Customer Communication Management (CCM) Sales, Revenue and Market Share by Countries
7.2.1 North America Customer Communication Management (CCM) Sales by Countries (2015-2020)
7.2.2 North America Customer Communication Management (CCM) Revenue by Countries (2015-2020)
7.3 United States Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
7.4 Canada Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
7.5 Mexico Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
8 Europe Customer Communication Management (CCM) Market Analysis by Countries
8.1 The Influence of COVID-19 on Europe Market
8.2 Europe Customer Communication Management (CCM) Sales, Revenue and Market Share by Countries
8.2.1 Europe Customer Communication Management (CCM) Sales by Countries (2015-2020)
8.2.2 Europe Customer Communication Management (CCM) Revenue by Countries (2015-2020)
8.3 Germany Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
8.4 UK Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
8.5 France Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
8.6 Italy Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
8.7 Spain Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
8.8 Russia Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
9 Asia Pacific Customer Communication Management (CCM) Market Analysis by Countries
9.1 The Influence of COVID-19 on Asia Pacific Market
9.2 Asia Pacific Customer Communication Management (CCM) Sales, Revenue and Market Share by Countries
9.2.1 Asia Pacific Customer Communication Management (CCM) Sales by Countries (2015-2020)
9.2.2 Asia Pacific Customer Communication Management (CCM) Revenue by Countries (2015-2020)
9.3 China Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
9.4 Japan Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
9.5 South Korea Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
9.6 India Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
9.7 Southeast Asia Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
9.8 Australia Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
10 Middle East and Africa Customer Communication Management (CCM) Market Analysis by Countries
10.1 The Influence of COVID-19 on Middle East and Africa Market
10.2 Middle East and Africa Customer Communication Management (CCM) Sales, Revenue and Market Share by Countries
10.2.1 Middle East and Africa Customer Communication Management (CCM) Sales by Countries (2015-2020)
10.2.2 Middle East and Africa Customer Communication Management (CCM) Revenue by Countries (2015-2020)
10.3 Saudi Arabia Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
10.4 UAE Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
10.5 Egypt Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
10.6 Nigeria Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
10.7 South Africa Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
11 South America Customer Communication Management (CCM) Market Analysis by Countries
11.1 The Influence of COVID-19 on Middle East and Africa Market
11.2 South America Customer Communication Management (CCM) Sales, Revenue and Market Share by Countries
11.2.1 South America Customer Communication Management (CCM) Sales by Countries (2015-2020)
11.2.2 South America Customer Communication Management (CCM) Revenue by Countries (2015-2020)
11.3 Brazil Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
11.4 Argentina Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
11.5 Columbia Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
11.6 Chile Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
12 Competitive Landscape
12.1 OpenText Corporation
12.1.1 OpenText Corporation Basic Information
12.1.2 Customer Communication Management (CCM) Product Introduction
12.1.3 OpenText Corporation Production, Value, Price, Gross Margin 2015-2020
12.2 GMC Software AG
12.2.1 GMC Software AG Basic Information
12.2.2 Customer Communication Management (CCM) Product Introduction
12.2.3 GMC Software AG Production, Value, Price, Gross Margin 2015-2020
12.3 Oracle Corporation
12.3.1 Oracle Corporation Basic Information
12.3.2 Customer Communication Management (CCM) Product Introduction
12.3.3 Oracle Corporation Production, Value, Price, Gross Margin 2015-2020
12.4 Newgen Software Technologies Limited.
12.4.1 Newgen Software Technologies Limited. Basic Information
12.4.2 Customer Communication Management (CCM) Product Introduction
12.4.3 Newgen Software Technologies Limited. Production, Value, Price, Gross Margin 2015-2020
12.5 Striata, Inc.
12.5.1 Striata, Inc. Basic Information
12.5.2 Customer Communication Management (CCM) Product Introduction
12.5.3 Striata, Inc. Production, Value, Price, Gross Margin 2015-2020
12.6 Pitney Bowes, Inc.
12.6.1 Pitney Bowes, Inc. Basic Information
12.6.2 Customer Communication Management (CCM) Product Introduction
12.6.3 Pitney Bowes, Inc. Production, Value, Price, Gross Margin 2015-2020
12.7 Dell EMC
12.7.1 Dell EMC Basic Information
12.7.2 Customer Communication Management (CCM) Product Introduction
12.7.3 Dell EMC Production, Value, Price, Gross Margin 2015-2020
12.8 Cincom Systems, Inc.
12.8.1 Cincom Systems, Inc. Basic Information
12.8.2 Customer Communication Management (CCM) Product Introduction
12.8.3 Cincom Systems, Inc. Production, Value, Price, Gross Margin 2015-2020
12.9 ZOHO Corporation
12.9.1 ZOHO Corporation Basic Information
12.9.2 Customer Communication Management (CCM) Product Introduction
12.9.3 ZOHO Corporation Production, Value, Price, Gross Margin 2015-2020
12.10 Adobe Systems, Inc.
12.10.1 Adobe Systems, Inc. Basic Information
12.10.2 Customer Communication Management (CCM) Product Introduction
12.10.3 Adobe Systems, Inc. Production, Value, Price, Gross Margin 2015-2020
12.11 Doxee S.p.A.
12.11.1 Doxee S.p.A. Basic Information
12.11.2 Customer Communication Management (CCM) Product Introduction
12.11.3 Doxee S.p.A. Production, Value, Price, Gross Margin 2015-2020
12.12 Xerox Corporation
12.12.1 Xerox Corporation Basic Information
12.12.2 Customer Communication Management (CCM) Product Introduction
12.12.3 Xerox Corporation Production, Value, Price, Gross Margin 2015-2020
12.13 Kofax Inc.
12.13.1 Kofax Inc. Basic Information
12.13.2 Customer Communication Management (CCM) Product Introduction
12.13.3 Kofax Inc. Production, Value, Price, Gross Margin 2015-2020
12.14 Hewlett Packard Enterprise
12.14.1 Hewlett Packard Enterprise Basic Information
12.14.2 Customer Communication Management (CCM) Product Introduction
12.14.3 Hewlett Packard Enterprise Production, Value, Price, Gross Margin 2015-2020
12.15 Ecrion Software
12.15.1 Ecrion Software Basic Information
12.15.2 Customer Communication Management (CCM) Product Introduction
12.15.3 Ecrion Software Production, Value, Price, Gross Margin 2015-2020
13 Industry Outlook
13.1 Market Driver Analysis
13.1.2 Market Restraints Analysis
13.1.3 Market Trends Analysis
13.2 Merger, Acquisition and New Investment
13.3 News of Product Release
14 Global Customer Communication Management (CCM) Market Forecast
14.1 Global Customer Communication Management (CCM) Market Value & Volume Forecast, by Type (2020-2025)
14.1.1 Cloud Based Market Value and Volume Forecast (2020-2025)
14.1.2 On-Premise Market Value and Volume Forecast (2020-2025)
14.2 Global Customer Communication Management (CCM) Market Value & Volume Forecast, by Application (2020-2025)
14.2.1 Healthcare Market Value and Volume Forecast (2020-2025)
14.2.2 BFSI Market Value and Volume Forecast (2020-2025)
14.2.3 IT and Telecom Market Value and Volume Forecast (2020-2025)
14.2.4 E-commerce and Retail Market Value and Volume Forecast (2020-2025)
14.2.5 Hospitality and Travel Market Value and Volume Forecast (2020-2025)
14.2.6 Government and Utilities Market Value and Volume Forecast (2020-2025)
14.2.7 Others (Education, Entertainment and Media) Market Value and Volume Forecast (2020-2025)
14.3 Customer Communication Management (CCM) Market Analysis and Forecast by Region
14.3.1 North America Market Value and Consumption Forecast (2020-2025)
14.3.2 Europe Market Value and Consumption Forecast (2020-2025)
14.3.3 Asia Pacific Market Value and Consumption Forecast (2020-2025)
14.3.4 Middle East and Africa Market Value and Consumption Forecast (2020-2025)
14.3.5 South America Market Value and Consumption Forecast (2020-2025)
15 New Project Feasibility Analysis
15.1 Industry Barriers and New Entrants SWOT Analysis
15.1.1 Porter’s Five Forces Analysis
15.1.2 New Entrants SWOT Analysis
15.2 Analysis and Suggestions on New Project Investment
List of Tables and Figures
Figure Product Picture of Customer Communication Management (CCM)
Table Product Specification of Customer Communication Management (CCM)
Table Customer Communication Management (CCM) Key Market Segments
Table Key Players Customer Communication Management (CCM) Covered
Figure Global Customer Communication Management (CCM) Market Size, 2015 – 2025
Table Different Types of Customer Communication Management (CCM)
Figure Global Customer Communication Management (CCM) Value ($) Segment by Type from 2015-2020
Figure Global Customer Communication Management (CCM) Market Share by Types in 2019
Table Different Applications of Customer Communication Management (CCM)
Figure Global Customer Communication Management (CCM) Value ($) Segment by Applications from 2015-2020
Figure Global Customer Communication Management (CCM) Market Share by Applications in 2019
Figure Global Customer Communication Management (CCM) Market Share by Regions in 2019
Figure North America Customer Communication Management (CCM) Production Value ($) and Growth Rate (2015-2020)
Figure Europe Customer Communication Management (CCM) Production Value ($) and Growth Rate (2015-2020)
Figure Asia Pacific Customer Communication Management (CCM) Production Value ($) and Growth Rate (2015-2020)
Figure Middle East and Africa Customer Communication Management (CCM) Production Value ($) and Growth Rate (2015-2020)
Figure South America Customer Communication Management (CCM) Production Value ($) and Growth Rate (2015-2020)
Table Global COVID-19 Status and Economic Overview
Figure Global COVID-19 Status
Figure COVID-19 Comparison of Major Countries
Figure Industry Chain Analysis of Customer Communication Management (CCM)
Table Upstream Raw Material Suppliers of Customer Communication Management (CCM) with Contact Information
Table Major Players Headquarters, and Service Area of Customer Communication Management (CCM)
Figure Major Players Production Value Market Share of Customer Communication Management (CCM) in 2019
Table Major Players Customer Communication Management (CCM) Product Types in 2019
Figure Production Process of Customer Communication Management (CCM)
Figure Manufacturing Cost Structure of Customer Communication Management (CCM)
Figure Channel Status of Customer Communication Management (CCM)
Table Major Distributors of Customer Communication Management (CCM) with Contact Information
Table Major Downstream Buyers of Customer Communication Management (CCM) with Contact Information
Table Global Customer Communication Management (CCM) Value ($) by Type (2015-2020)
Table Global Customer Communication Management (CCM) Value Share by Type (2015-2020)
Figure Global Customer Communication Management (CCM) Value Share by Type (2015-2020)
Table Global Customer Communication Management (CCM) Production by Type (2015-2020)
Table Global Customer Communication Management (CCM) Production Share by Type (2015-2020)
Figure Global Customer Communication Management (CCM) Production Share by Type (2015-2020)
Figure Global Customer Communication Management (CCM) Value ($) and Growth Rate of Cloud Based (2015-2020)
Figure Global Customer Communication Management (CCM) Value ($) and Growth Rate of On-Premise (2015-2020)
Figure Global Customer Communication Management (CCM) Price by Type (2015-2020)
Figure Downstream Market Overview
Table Global Customer Communication Management (CCM) Consumption by Application (2015-2020)
Table Global Customer Communication Management (CCM) Consumption Market Share by Application (2015-2020)
Figure Global Customer Communication Management (CCM) Consumption Market Share by Application (2015-2020)
Figure Global Customer Communication Management (CCM) Consumption and Growth Rate of Healthcare (2015-2020)
Figure Global Customer Communication Management (CCM) Consumption and Growth Rate of BFSI (2015-2020)
Figure Global Customer Communication Management (CCM) Consumption and Growth Rate of IT and Telecom (2015-2020)
Figure Global Customer Communication Management (CCM) Consumption and Growth Rate of E-commerce and Retail (2015-2020)
Figure Global Customer Communication Management (CCM) Consumption and Growth Rate of Hospitality and Travel (2015-2020)
Figure Global Customer Communication Management (CCM) Consumption and Growth Rate of Government and Utilities (2015-2020)
Figure Global Customer Communication Management (CCM) Consumption and Growth Rate of Others (Education, Entertainment and Media) (2015-2020)
Figure Global Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure Global Customer Communication Management (CCM) Revenue (M USD) and Growth (2015-2020)
Table Global Customer Communication Management (CCM) Sales by Regions (2015-2020)
Table Global Customer Communication Management (CCM) Sales Market Share by Regions (2015-2020)
Table Global Customer Communication Management (CCM) Revenue (M USD) by Regions (2015-2020)
Table Global Customer Communication Management (CCM) Revenue Market Share by Regions (2015-2020)
Table Global Customer Communication Management (CCM) Revenue Market Share by Regions in 2015
Table Global Customer Communication Management (CCM) Revenue Market Share by Regions in 2019
Figure North America Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure Europe Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure Asia-Pacific Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure Middle East and Africa Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure South America Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure North America COVID-19 Status
Figure North America COVID-19 Confirmed Cases Major Distribution
Figure North America Customer Communication Management (CCM) Revenue (M USD) and Growth (2015-2020)
Table North America Customer Communication Management (CCM) Sales by Countries (2015-2020)
Table North America Customer Communication Management (CCM) Sales Market Share by Countries (2015-2020)
Table North America Customer Communication Management (CCM) Revenue (M USD) by Countries (2015-2020)
Table North America Customer Communication Management (CCM) Revenue Market Share by Countries (2015-2020)
Figure United States Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure Canada Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure Mexico Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Europe COVID-19 Status
Figure Europe COVID-19 Confirmed Cases Major Distribution
Figure Europe Customer Communication Management (CCM) Revenue (M USD) and Growth (2015-2020)
Table Europe Customer Communication Management (CCM) Sales by Countries (2015-2020)
Table Europe Customer Communication Management (CCM) Sales Market Share by Countries (2015-2020)
Table Europe Customer Communication Management (CCM) Revenue (M USD) by Countries (2015-2020)
Table Europe Customer Communication Management (CCM) Revenue Market Share by Countries (2015-2020)
Figure Germany Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure UK Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure France Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Italy Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Spain Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Russia Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Asia Pacific COVID-19 Status
Figure Asia Pacific Customer Communication Management (CCM) Revenue (M USD) and Growth (2015-2020)
Table Asia Pacific Customer Communication Management (CCM) Sales by Countries (2015-2020)
Table Asia Pacific Customer Communication Management (CCM) Sales Market Share by Countries (2015-2020)
Table Asia Pacific Customer Communication Management (CCM) Revenue (M USD) by Countries (2015-2020)
Table Asia Pacific Customer Communication Management (CCM) Revenue Market Share by Countries (2015-2020)
Figure China Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure Japan Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure South Korea Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure India Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Southeast Asia Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Australia Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Middle East Customer Communication Management (CCM) Revenue (M USD) and Growth (2015-2020)
Table Middle East Customer Communication Management (CCM) Sales by Countries (2015-2020)
Table Middle East and Africa Customer Communication Management (CCM) Sales Market Share by Countries (2015-2020)
Table Middle East and Africa Customer Communication Management (CCM) Revenue (M USD) by Countries (2015-2020)
Table Middle East and Africa Customer Communication Management (CCM) Revenue Market Share by Countries (2015-2020)
Figure Saudi Arabia Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure UAE Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure Egypt Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Nigeria Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure South Africa Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure South America Customer Communication Management (CCM) Revenue (M USD) and Growth (2015-2020)
Table South America Customer Communication Management (CCM) Sales by Countries (2015-2020)
Table South America Customer Communication Management (CCM) Sales Market Share by Countries (2015-2020)
Table South America Customer Communication Management (CCM) Revenue (M USD) by Countries (2015-2020)
Table South America Customer Communication Management (CCM) Revenue Market Share by Countries (2015-2020)
Figure Brazil Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure Argentina Customer Communication Management (CCM) Sales and Growth Rate (2015-2020)
Figure Columbia Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Chile Customer Communication Management (CCM) Sales and Growth (2015-2020)
Figure Top 3 Market Share of Customer Communication Management (CCM) Companies in 2019
Figure Top 6 Market Share of Customer Communication Management (CCM) Companies in 2019
Table Major Players Production Value ($) Share (2015-2020)
Table OpenText Corporation Profile
Table OpenText Corporation Product Introduction
Figure OpenText Corporation Production and Growth Rate
Figure OpenText Corporation Value ($) Market Share 2015-2020
Table GMC Software AG Profile
Table GMC Software AG Product Introduction
Figure GMC Software AG Production and Growth Rate
Figure GMC Software AG Value ($) Market Share 2015-2020
Table Oracle Corporation Profile
Table Oracle Corporation Product Introduction
Figure Oracle Corporation Production and Growth Rate
Figure Oracle Corporation Value ($) Market Share 2015-2020
Table Newgen Software Technologies Limited. Profile
Table Newgen Software Technologies Limited. Product Introduction
Figure Newgen Software Technologies Limited. Production and Growth Rate
Figure Newgen Software Technologies Limited. Value ($) Market Share 2015-2020
Table Striata, Inc. Profile
Table Striata, Inc. Product Introduction
Figure Striata, Inc. Production and Growth Rate
Figure Striata, Inc. Value ($) Market Share 2015-2020
Table Pitney Bowes, Inc. Profile
Table Pitney Bowes, Inc. Product Introduction
Figure Pitney Bowes, Inc. Production and Growth Rate
Figure Pitney Bowes, Inc. Value ($) Market Share 2015-2020
Table Dell EMC Profile
Table Dell EMC Product Introduction
Figure Dell EMC Production and Growth Rate
Figure Dell EMC Value ($) Market Share 2015-2020
Table Cincom Systems, Inc. Profile
Table Cincom Systems, Inc. Product Introduction
Figure Cincom Systems, Inc. Production and Growth Rate
Figure Cincom Systems, Inc. Value ($) Market Share 2015-2020
Table ZOHO Corporation Profile
Table ZOHO Corporation Product Introduction
Figure ZOHO Corporation Production and Growth Rate
Figure ZOHO Corporation Value ($) Market Share 2015-2020
Table Adobe Systems, Inc. Profile
Table Adobe Systems, Inc. Product Introduction
Figure Adobe Systems, Inc. Production and Growth Rate
Figure Adobe Systems, Inc. Value ($) Market Share 2015-2020
Table Doxee S.p.A. Profile
Table Doxee S.p.A. Product Introduction
Figure Doxee S.p.A. Production and Growth Rate
Figure Doxee S.p.A. Value ($) Market Share 2015-2020
Table Xerox Corporation Profile
Table Xerox Corporation Product Introduction
Figure Xerox Corporation Production and Growth Rate
Figure Xerox Corporation Value ($) Market Share 2015-2020
Table Kofax Inc. Profile
Table Kofax Inc. Product Introduction
Figure Kofax Inc. Production and Growth Rate
Figure Kofax Inc. Value ($) Market Share 2015-2020
Table Hewlett Packard Enterprise Profile
Table Hewlett Packard Enterprise Product Introduction
Figure Hewlett Packard Enterprise Production and Growth Rate
Figure Hewlett Packard Enterprise Value ($) Market Share 2015-2020
Table Ecrion Software Profile
Table Ecrion Software Product Introduction
Figure Ecrion Software Production and Growth Rate
Figure Ecrion Software Value ($) Market Share 2015-2020
Table Market Driving Factors of Customer Communication Management (CCM)
Table Merger, Acquisition and New Investment
Table Global Customer Communication Management (CCM) Market Value ($) Forecast, by Type
Table Global Customer Communication Management (CCM) Market Volume Forecast, by Type
Figure Global Customer Communication Management (CCM) Market Value ($) and Growth Rate Forecast of Cloud Based (2020-2025)
Figure Global Customer Communication Management (CCM) Market Volume ($) and Growth Rate Forecast of Cloud Based (2020-2025)
Figure Global Customer Communication Management (CCM) Market Value ($) and Growth Rate Forecast of On-Premise (2020-2025)
Figure Global Customer Communication Management (CCM) Market Volume ($) and Growth Rate Forecast of On-Premise (2020-2025)
Table Global Market Value ($) Forecast by Application (2020-2025)
Table Global Market Volume Forecast by Application (2020-2025)
Figure Market Value ($) and Growth Rate Forecast of Healthcare (2020-2025)
Figure Market Volume and Growth Rate Forecast of Healthcare (2020-2025)
Figure Market Value ($) and Growth Rate Forecast of BFSI (2020-2025)
Figure Market Volume and Growth Rate Forecast of BFSI (2020-2025)
Figure Market Value ($) and Growth Rate Forecast of IT and Telecom (2020-2025)
Figure Market Volume and Growth Rate Forecast of IT and Telecom (2020-2025)
Figure Market Value ($) and Growth Rate Forecast of E-commerce and Retail (2020-2025)
Figure Market Volume and Growth Rate Forecast of E-commerce and Retail (2020-2025)
Figure Market Value ($) and Growth Rate Forecast of Hospitality and Travel (2020-2025)
Figure Market Volume and Growth Rate Forecast of Hospitality and Travel (2020-2025)
Figure Market Value ($) and Growth Rate Forecast of Government and Utilities (2020-2025)
Figure Market Volume and Growth Rate Forecast of Government and Utilities (2020-2025)
Figure Market Value ($) and Growth Rate Forecast of Others (Education, Entertainment and Media) (2020-2025)
Figure Market Volume and Growth Rate Forecast of Others (Education, Entertainment and Media) (2020-2025)
Figure North America Market Value ($) and Growth Rate Forecast (2020-2025)
Figure North America Consumption and Growth Rate Forecast (2020-2025)
Figure Europe Market Value ($) and Growth Rate Forecast (2020-2025)
Figure Europe Consumption and Growth Rate Forecast (2020-2025)
Figure Asia Pacific Market Value ($) and Growth Rate Forecast (2020-2025)
Figure Asia Pacific Consumption and Growth Rate Forecast (2020-2025)
Figure Middle East and Africa Market Value ($) and Growth Rate Forecast (2020-2025)
Figure Middle East and Africa Consumption and Growth Rate Forecast (2020-2025)
Figure South America Market Value ($) and Growth Rate Forecast (2020-2025)
Figure South America Consumption and Growth Rate Forecast (2020-2025)
Figure Porter’s Five Forces Analysis
Table New Entrants SWOT Analysis
Table New Project Analysis of Investment Recovery
Methodology/Research Approach
This research study involved the extensive usage of both primary and secondary data sources. The research process involved the study of various factors affecting the industry, including the government policy, market environment, competitive landscape, historical data, present trends in the market, technological innovation, upcoming technologies and the technical progress in related industry, and market risks, opportunities, market barriers and challenges. The following illustrative figure shows the market research methodology applied in this report.Research Programs/Design
| Historical Data (2015-2019) |
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| Market Forecast (2021-2026) |
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Market Size Estimation
Top-down and bottom-up approaches are used to validate the global Voluntary Carbon Offset market size market and estimate the market size for Company, regions segments, product segments and Application (end users).
The market estimations in this report are based on the marketed sale price of Voluntary Carbon Offset (excluding any discounts provided by the player, distributor, wholesaler or traders). The percentage splits, market share, and breakdowns of the product segments are derived on the basis of weights assigned to each of the segments on the basis of their utilization rate and average sale price. The regional splits of the overall Voluntary Carbon Offset market and its sub-segments are based on the percentage adoption or utilization of the given product in the respective region or country.
Major Company in the market is identified through secondary research and their market revenues determined through primary and secondary research. Secondary research included the research of the annual and financial reports of the top Company; whereas, primary research included extensive interviews of key opinion leaders and industry experts such as experienced front-line staff, directors, CEOs and marketing executives. The percentage splits, market share, Growth Rate and breakdowns of the product markets are determined through using secondary sources and verified through the primary sources.
All possible factors that influence the markets included in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. The market size for top-level markets and sub-segments is normalized, and the effect of inflation, economic downturns, and regulatory & policy changes or other factors are not accounted for in the market forecast. This data is combined and added with detailed inputs and analysis from Market Intellix and presented in this report
The following figure shows an illustrative representation of the overall market size estimation process used for this study.
Market Breakdown and Data Triangulation
After complete market engineering with calculations for market statistics; market size estimations; market forecasting; market breakdown; and data triangulation, extensive primary research was conducted to gather information and verify and validate the critical numbers arrived at. In the complete market engineering process, both top-down and bottom-up approaches were extensively used, along with several data triangulation methods, to perform market estimation and market forecasting for the overall market segments and sub-segments listed in this report. Extensive qualitative and further quantitative analysis is also done from all the numbers arrived at in the complete market engineering process to list key information throughout the report.
Data Source
Secondary Sources
Secondary sources include such as press releases, annual reports, non-profit organizations, industry associations, governmental agencies and customs data, etc. This research study involves the usage of widespread secondary sources, directories, databases such as Bloomberg Business, Wind Info, Hoovers, Factiva (Dow Jones & Company), and TRADING ECONOMICS, and News Network, statista, Federal Reserve Economic Data, annual reports, BIS Statistics, ICIS; company house documents; CAS(American Chemical Society); investor presentations; and SEC filings of companies. Secondary research was used to identify and collect information useful for the extensive, technical, market-oriented, and Hospitals study of the Voluntary Carbon Offset market. It was also used to obtain important information about the top companies, market classification and segmentation according to industry trends to the bottom-most level, and key developments related to market and technology perspectives.
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Primary Sources
In the primary research process, various sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. The primary sources from the supply side include product Company (and their competitors), opinion leaders, industry experts, research institutions, distributors, dealer and traders, as well as the raw materials suppliers and producers, etc.
The primary sources from the demand side include industry experts such as business leaders, marketing and sales directors, technology and innovation directors, supply chain executive, end use (product buyers), and related key executives from various key companies and organizations operating in the global market.
Primary research was conducted to identify segmentation Type, product price range, product Application, key Company, raw materials supply and the downstream demand, industry status and outlook, and key market dynamics such as risks, influence factors, opportunities, market barriers, industry trends, and key player strategies.
Key Executives Interviewed
Key Data Information from Primary Sources
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